Jackson's Toyota

March 25, 2025

Today I had the pleasure of dealing with Rick Henderson, the best sales person I’ve ever dealt with in any business! He was the most forthcoming, honest, and patient person at Jackson’s Toyota I dealt with. He was very transparent when answering questions and providing information and went above and beyond what is expected to ensure I was an informed and educated buyer. Due to the vehicle and recalls, he needed to liaise with multiple different individuals within the dealership and never hesitated to do so…and always with a smile on his face. I would highly recommend anyone going to Jackson’s Toyota ask for Rick, because as a business, I’d want him dealing with as many customers/potential buyers as possible!!! Thank you Jackson’s and more specifically Rick Henderson, I hope his hard work and dedication doesn’t go unnoticed!

Written By: Will L

March 25, 2025

We recently purchased a vehicle from this dealership, and unfortunately, my experience with our sales agent, Lucy, was less than satisfactory. From the start, Lucy seemed impatient with us and our questions, even though we clearly communicated that this was our first time buying a brand-new car and we would have many questions. Throughout the process, she relentlessly texted and called until we agreed to sign the paperwork. However, once the paperwork was signed, communication from her dropped off entirely. It became difficult to get her to respond to important last-minute details that were needed to ensure we could take delivery of the vehicle on time. Throughout the entire process, we felt like an inconvenience to her. She was not very welcoming, and often walked away without explanation, leaving us unsure of what was happening. At times, which felt dismissive and unprofessional. Overall, this experience made what should have been an exciting moment feel stressful and frustrating. I would not recommend working with Lucy if you’re looking for a smooth and welcoming car-buying experience. I spoke with the manager about this review, and I was asked to remove it to prevent it from affecting their rating. However, I will not be removing it, as it accurately reflects our experience with Lucy, an employee at Jackson Toyota. My intention is not to deter people from visiting Jackson Toyota, but rather to share our experience with a specific sales representative in hopes that it can serve as an opportunity for improvement.

Written By: Global G

March 24, 2025

I picked up my new 2025 Rav 4 XLT Premium Hybrid from Chris Humby at Jackson Toyota today. Chris made this purchase a wonderful experience from the first day I walked into the dealership until today when I picked up my brand new car. Chris was in constant contact with me and was quick to respond to my calls. He answered all my questions (And I had a lot of questions). Chris went above and beyond to make this experience a great one. If you are buying used or new, I recommend you reach out to Chris. You won't be disappointed,

Written By: Janine F

March 24, 2025

Dmitry Thank you for your help your are the best

Written By: theeradet p

March 23, 2025

Walked in and was met by Kathleen Moore who was very nice and took the time to listen to my needs. She found me the truck and went and retrieved it to go on a test drive. She wanted a deposit right away however I told her until a contract was written up with all my needs I would not give a deposit. Kathleen kept in contact with me throughout the process which started on a Friday and the deal was made Monday morning. I would recommend Kathleen to anyone looking for a vehicle and she is willing to help meet your needs. Even after my purchase she had helped me with little things I inquired about. Thank you Kathleen for all your help with my purchase.

Written By: Terry K

March 23, 2025

Written By: Saurabh B

March 23, 2025

Wud have gave 5 stars , but nah . Went back and asked about something was broken , forget about the scratches that I saw , but that was my fault I didn't checked the car throughly. The sales rep said I did it and it was not their before . I mean like dude seriously, and the tone was from very polite ( when selling the car) to rude ( after it was sold) . Don't promise u will message a video or call back or will discuss and call back and then IGNORE COMPLETELY. UNACCEPTABLE AND UTTERLY IMMATURE

Written By: Saurabh B

March 22, 2025

I had an excellent experience working with Dmitry at the dealership. He was incredibly helpful, patient, and knowledgeable throughout the entire car-buying process. Dmitry took the time to understand my needs, answered all my questions, and guided me to the perfect vehicle without any pressure. His professionalism and friendly approach made the experience smooth and enjoyable. I highly recommend Dmitry to anyone looking for a hassle-free and pleasant car-buying experience. Thank you again for your outstanding service!

Written By: TatianaY

March 22, 2025

I recently purchased a new car from this dealership, and I had an exceptional experience working with Dmitry. From the moment we walked in, Dmitry was professional, knowledgeable, and genuinely helpful. He took the time to understand our needs, answered all our questions, and made the entire process smooth and stress-free. His friendly behavior and attention to detail made a significant difference. We never felt pressured, and Dmitry ensured we got the perfect vehicle at a great price. If you're considering buying a car, I highly recommend asking for Dmitry – he’s fantastic to work with! Thank you, Dmitry, for making our car-buying experience enjoyable and seamless!

Written By: Iurii I