Finch Chrysler
590 Wharncliffe Rd S , London, ON, N6J2N4
Member since February 27, 2019
590 Wharncliffe Rd S London ON N6J2N4Overall Score
Finch Chrysler1800 Reviews
389Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 16, 2020
Written By: Ta M
Thank you very much Ta Mara for that positive review! If there's ever anything else we can help you with, please don't hesitate to let us know!
January 14, 2020
Always friendly help
Written By: Cheyenne P
Thank you Cheyenne for that review! Glad to hear you were happy with the service you've received. If there's ever anything else we can help you with, please don't hesitate to let us know!
January 14, 2020
Always friendly help
Written By: Cheyenne P
Thank you Cheyenne for that review! Glad to hear you were happy with the service you've received. If there's ever anything else we can help you with, please don't hesitate to let us know!
January 11, 2020
Written By: mohammad a
Thank you very much Mohammad for that positive review! If there's ever anything else we can help you with, please don't hesitate to let us know!
January 11, 2020
Written By: mohammad a
Thank you very much Mohammad for that positive review! If there's ever anything else we can help you with, please don't hesitate to let us know!
January 11, 2020
Written By: garrett b
Thank you Garrett for that positive review! If there's ever anything else we can help you with, please don't hesitate to let us know!
January 11, 2020
Written By: garrett b
Thank you Garrett for that positive review! If there's ever anything else we can help you with, please don't hesitate to let us know!
January 11, 2020
Purchased my vehicle from Finch Chrysler and from day one the service department has been lacking. No visit to finch for a repair is one visit, they have put my vehicle together incorrectly on nearly every attempt to repair it. Every repair at Finch Chrysler is a 2 to 3 visit ordeal. I cannot tell you how many times I have booked an 8am appointment and picked my vehicle up at the end of the day with no work done to it. Now Finch is refusing to honor warranty on parts of the vehicle that have warranty according to FCA customer service. If you are looking for a reliable, competent service center this is not the one. Constant run around, constant return visits to fix what every they did not fix correctly or did not order parts for. Pick another dealer. ** Addition ** I attempted to book an appointment just 2 - 3 weeks ago. I was informed by the staff in there that the part I wanted looked was not going to be covered by warranty as you have already done it once. Why would I take a vehicle back some where that tells customers they will not honor warranty. And yes the part was covered and has already been replaced again under warranty. So no requirement to earn my business back Jim as I have found a dealership that does not fight customers on warranty products and puts vehicles together correctly. The review is good information for future customers to shop elsewhere.
Written By: Patrick d
Hey Patrick, I'm very sorry to hear that you’ve had a negative experience with us when you’ve tried to get your vehicle serviced. Our records show you haven’t had a service with us in close to 2 years, I would love the opportunity to speak with you directly to rectify the issue for you and earn back your business. Please reach out to me at jkelch@seefinchfirst.com. I look forward to speaking with you and making things right. Jim Kelch Service Manager
January 11, 2020
Purchased my vehicle from Finch Chrysler and from day one the service department has been lacking. No visit to finch for a repair is one visit, they have put my vehicle together incorrectly on nearly every attempt to repair it. Every repair at Finch Chrysler is a 2 to 3 visit ordeal. I cannot tell you how many times I have booked an 8am appointment and picked my vehicle up at the end of the day with no work done to it. Now Finch is refusing to honor warranty on parts of the vehicle that have warranty according to FCA customer service. If you are looking for a reliable, competent service center this is not the one. Constant run around, constant return visits to fix what every they did not fix correctly or did not order parts for. Pick another dealer. ** Addition ** I attempted to book an appointment just 2 - 3 weeks ago. I was informed by the staff in there that the part I wanted looked was not going to be covered by warranty as you have already done it once. Why would I take a vehicle back some where that tells customers they will not honor warranty. And yes the part was covered and has already been replaced again under warranty. So no requirement to earn my business back Jim as I have found a dealership that does not fight customers on warranty products and puts vehicles together correctly. The review is good information for future customers to shop elsewhere.
Written By: Patrick d
Hey Patrick, I'm very sorry to hear that you’ve had a negative experience with us when you’ve tried to get your vehicle serviced. Our records show you haven’t had a service with us in close to 2 years, I would love the opportunity to speak with you directly to rectify the issue for you and earn back your business. Please reach out to me at jkelch@seefinchfirst.com. I look forward to speaking with you and making things right. Jim Kelch Service Manager
January 11, 2020
Great service, quick responses, knowledgeable, friendly staff. Had a great experience purchasing a vehicle here. Sales rep was Ezz, he was great!
Written By: R J
Thank you for sharing! We're so happy that Ezz and our team could be part of the process to ensure you had all the information you needed when you were purchasing your new vehicle. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!
