Acura on Brant
629 Brant St , Burlington, ON, L7R2H1
Member since March 10, 2014
629 Brant St Burlington ON L7R2H1Overall Score
Acura on Brant853 Reviews
345Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Very thorough very professional
May 21, 2014
Answered all my questions and told me what was done to my vehicle and why. Looked into my extended warranty for me and also assisted with some non-service questions I has about my vehicle
Written By: JOHN
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Quick and easy no surprises
May 21, 2014
Kirby is always happy to help and very pleasant to deal with. He explains everything up front and no surprises. The job is usually completed on or before the time I'm told the service will take. Keep up the good work.
Written By: DEREK
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Quality service and customer service
May 20, 2014
As always, pleasant service staff and reliable service, staff as always, go above and beyond to assist their customers. We have purchased and serviced both our vehicles from this dealership and have referred a number of friends.
Written By: RITA
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Service
May 20, 2014
The Team in the Service Department always work to do their best. Friendly, remember your name which is a nice touch. Keep up the good work.
Written By: ROY
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Solved my issue and got me back out on the road.
May 20, 2014
Found a large metal shard in my tire in the morning. Acura on Brant was able to repair it and have it done the same day on the Friday of a long weekend.
Written By: BRETT
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Kirby always provides excellent customer service.
May 17, 2014
The total service experience is top notch from start to finish. Kirby is diligent and seeks clarity at the customer intake to make sure the nature of the service and/or problem is accurately reflected on the work order. Once the service and/or problem is diagnosed he provides a simple but detailed explanation of the recommended service along with the associated cost and projected completion time. Kirby will call if the projected time of completion is going to change. A full explanation of the service is provided upon pick up. In the event of unforeseen delays in the service Kirby has quickly arranged alternative transportation. Terrific service.
Written By: DOUGLAS
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The only place that matters for your Acura Care
May 16, 2014
Acura on Brant folks are just the best in the business. The customer experience is unique; you feel valued, important. They treat you as if you were their only customer. Keep up the great work.
Written By: AYA
Thanks Aya. Your satisfaction is our reward.
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I am never disappointed with the Acura Service Department, especially Andrew Czornoba.
May 16, 2014
I am often at Acura Service Department. Why you may ask? Well, after close to 20 years with Acura, I recently introduced the Service Department to my Partner in life and my lovely daughter, now a graduate of Mac. We have three products in our household and the glue so to speak that keeps us with Acura, other then its engineering, is the services of Andrew Czornoba, the Service Manager. As a CPA/CFO/Speaker/Author/Business Coach, I have dedicated most of my business career to working with Entrepreneurs and business people, helping their companies make more money by applying many of my principles of running a business. Andrew understands that Solving is better than Selling and Best over Better, just two key principles that keep customers coming back. Thank you Andrew for taking care of me and my family. Lino A. Fera Burlington, ON
Written By: LINO
My pleasure Lino. I really appreciate your kind support.
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KNOWLEDGEABLE, HELPFUL AND COURTIOUS STAFF
May 16, 2014
THE PROBLEMS WITH MY VEHICLE WERE QUICKLY DIAGNOSED, SAFETY ISSUES EXPLAINED AND PRICES FOR REPAIR GIVEN. I FELT COMPLETLY AT EASE WITH ANDREW AND AT NO TIME DID I FEEL PRESSURISED
Written By: PETER
Thanks Peter. Take care and safe driving.
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Retired
May 16, 2014
Hello Kirby, As always, it was the usual courteous and great service which is nice to see in this day and age. Informative and well explained. If you could ask your survey department to only request a survey every other visit or max two per year per owner would be appreciated. Hopefully people would let you know if things were not satisfactory, but perhaps they won't. Keep up the great service and have a great weekend! Morley M.
Written By: MORLEY
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