Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4720 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 12, 2019
I recently had the pleasure of dealing with Palladino Honda having to do with electrical girdle issues. Tamara Beauchamp, customer service representative, provided to be a real gem to deal with. She was courteous, pleasant and communicatedcleRly regarding the work to be done. I was provided a courtesy car, no hassles. Though it took se ersl weeks, the work was finally completed. Delays were due to parts o.ing in from elsewhere. That k you t.ar for making the experience smooth sing. Nice T.
Written By: Nicole T
It was our pleasure Nicole! It's really great to hear that Tamara was a real gem, and that she was courteous, and pleasant. Thank you for your business.
Attention to detail lacking
December 12, 2019
We picked up a new vehicle and the roof cross bars weren’t installed as promised. I went in to pick them up and was told that they would have to be ordered in.
Written By: BEN
Ben, we apologize that the cross bars were not installed on time. Thank you for sharing your feedback with us.
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December 12, 2019
James and Mike made this the easiest and most fun purchase of my life. Love the atmosphere and the personalities of everyone that I’ve had dealings with. So happy 😁
Written By: Victoria M
It's so awesome to hear that James and Mike made your purchasing experience the most fun purchase of your life Victoria! Thank you so much for the kind words about our team. It was our pleasure to assist you.
December 12, 2019
James and Mike made this the easiest and most fun purchase of my life. Love the atmosphere and the personalities of everyone that I’ve had dealings with. So happy 😁
Written By: Victoria M
It's so awesome to hear that James and Mike made your purchasing experience the most fun purchase of your life Victoria! Thank you so much for the kind words about our team. It was our pleasure to assist you.
Purchasing a Used Honda
December 10, 2019
When I first encountered Palladino Honda looking for a used Honda for my daughter I was not impressed, a little upset actually. I made an appointment to meet a sales associate a 4:40 p.m. I checked in and then waited until 5:00 p.m feeling a bit discouraged with the lack of attention that i was receiving I got up and left. The next day Palladino Honda reached out to me and I voiced my concerns. Mark Chaumont was then assigned to look after my daughter and I. I decided to give them another chance. All I can say is that I am glad that I did. Mark truly delivered excellent service to my daughter and myself. He took the time to show my daughter all the features of the car. He made purchasing a car a pleasurable experience. She and and I were truly satisfied. I am one that usually buys all my cars from down south due to pricing and service. I honestly believe that the Palladino group is changing this attitude of purchasing automobiles in the north. Thank you D
Written By: Dario
Dario, it was our pleasure to assist you and your daughter to find a new vehicle! Thank you so much for giving us the opportunity to earn your business and for sharing your feedback.
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Jeff Brouse worked very hard on my behalf, answered my emails quickly and made himself readily available.
December 09, 2019
Jeff Brouse was particularly amazing when I asked him to get my winter tires on the vehicle before leaving the dealership. He always did his best to get me what I wanted. Never condescending, always pleasant.
Written By: NOELLA N
Noella, congratulations on the purchase of your new vehicle! We are so happy to hear that Jeff was amazing and always did his best to give you what you wanted. Thank you for your business.
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December 09, 2019
Written By: James P
James, we are disappointed to see his review and would like to know about your experience. Please contact our General Lee at 705-673-6733.
December 09, 2019
Written By: James P
James, we are disappointed to see his review and would like to know about your experience. Please contact our General Lee at 705-673-6733.
SMOOTH VEHICLE PURCHASE
December 07, 2019
I bought a vehicle using Justin Bertrand as my sales person. A better person you will not fined. Justin is extremely professional and knowledgeable in all aspects of the business. He was very polite and did not try to pressure me into buying something that I did not want. After buying the vehicle, I noticed problems that I did not notice on the test drive and only noticed them when driving home back to Petawawa On. Justin took the lead and ensured that the proper repairs were done when I was back in Sudbury. One of the repairs had to be done at a different shop (muffler) and Justin drove my vehicle to be fixed and picked it up and returned it backed to the dealership which made it very easy for me. I highly recommend Justin Bertrand to everyone looking for a vehicle, and I am extremely pleased at the dealership as a whole. It was an awesome buying experience and when Palladino says they will back up their word and guarantee believe them, they will do it. Thank You Justin for all your assistance. BZ (Bravo Zulu)
Written By: Dwight
Its excellent to hear that Justin was extremely professional and knowledgeable in all aspects of the business. Thank you so much for sharing your feedback with us.
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Very good.
December 05, 2019
Dan was exceptionally helpful..went out of his way to make sure we had winter tires installed while waiting for the new rims and studded tires to be available. Unfortunately we were disappointed that nothing could be done regarding the back up alarm which is barely audible.
Written By: RAINER
Rainer, its so great to hear that Dan went out of his way for you Rainer! We apologize that we are unable to increase to volume of the back up alarm.
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