+14387957323 http://d1hgj0yy0rp5w9.cloudfront.net/logos/2019/09/24/2257_b3ceeb7461706c6934f4827345a288fd.png

Automobile En Direct

4645 Chemin de Chambly , Montreal, QC, J3Y 3M9

Member since September 09, 2019

4645 Chemin de Chambly Montreal QC J3Y 3M9

Overall Score

4

Automobile En Direct

1999 Reviews

56
Automobile En Direct

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Automobile En Direct Automobile En Direct
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October 01, 2020

Excellent service!

Written By: Our N

Automobile En Direct responded on December 15, 2020

Hello and thank you for your 5 star review on our St-Hubert branch. We are happy to see that you have been satisfied with the service you have received. We hope to see you again soon. Thank you and have a good trip !!

Automobile En Direct Automobile En Direct
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October 01, 2020

Excellent service! (Translated by Google) Excellent service!

Written By: Our N

Automobile En Direct responded on December 11, 2020

Hello and thank you for your 5 star review on our St-Hubert branch. We are happy to see that you have been satisfied with the service you have received. We hope to see you again soon. Thank you and have a good trip !!

Automobile En Direct Automobile En Direct
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October 01, 2020

(Translated by Google) Great service! Thank you Stéphanie and Yann for your time, your explanations, your patience and your smile! The security measures are exceptional. I really liked my experience. THANKS (Original) Super service! Merci Stéphanie et Yann pour votre temps, vos explications, votre patience et votre sourire! Les mesures de sécurité sont exceptionnelles. J'ai bien aimé mon expérience. Merci

Written By: Sabrina V

Automobile En Direct responded on October 19, 2023

(Translated by Google) Hello to you and thank you for leaving us your opinion on our St-Hubert branch! We are happy to know that you enjoyed your experience with Stéphanie and Yann, it was a pleasure for our entire team to have welcomed you and helped you in your research! We hope to have the chance to see you again in one of our branches during your next purchase! Thank you and Happy Traveling! (Original) Bonjour à vous et merci de nous laisser votre avis sur notre succursale de St-Hubert! Nous sommes heureux de savoir que vous avez apprécié votre expérience avec Stéphanie et Yann, ce fut un plaisir pour tout notre équipe de vous avoir accueilli et aidé dans vos recherches! Nous espérons avoir la chance de vous revoir dans l'une de nos succursales lors de votre prochain achat! Merci et Bonne Route!

Automobile En Direct Automobile En Direct
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October 01, 2020

Super service! Merci Stéphanie et Yann pour votre temps, vos explications, votre patience et votre sourire! Les mesures de sécurité sont exceptionnelles. J'ai bien aimé mon expérience. Merci (Translated by Google) Great service! Thank you Stéphanie and Yann for your time, your explanations, your patience and your smile! Security measures are exceptional. I enjoyed my experience. Thank you

Written By: Sabrina V

Automobile En Direct responded on December 11, 2020

Bonjour à vous et merci de nous laisser votre avis sur notre succursale de St-Hubert! Nous sommes heureux de savoir que vous avez apprécié votre expérience avec Stéphanie et Yann, ce fut un plaisir pour tout notre équipe de vous avoir accueilli et aidé dans vos recherches! Nous espérons avoir la chance de vous revoir dans l'une de nos succursales lors de votre prochain achat! Merci et Bonne Route!

Automobile En Direct Automobile En Direct
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October 01, 2020

(Translated by Google) Imp3cable customer service (Original) Service à la clientèle imp3cable

Written By: Mélissa M

Automobile En Direct responded on December 11, 2020

Bonjour Mme. Morin, merci pour votre avis de 5 étoiles sur notre succursale de St-Hubert. Nous sommes heureux de voir que vous avez été satisfaite par le service que vous avez reçu. Nous espérons vous revoir prochainement. Merci et bonne route!!

Automobile En Direct Automobile En Direct
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September 28, 2020

I bought my first car vw passat from them it all went smoothly (gave me only 1 key and no car mats)although 2nd day of purshase car showed my check engine sign.but they said their service department check each car before selling.unfortunately my car got crashed in first week my mistake it was total lost.so i called them went through claims and all that..i had to move to moncton so i needed a car asap...i bought another car chrysler 200 at 17% interest rate as they showed something else before buying it(6%)...they knew i was stucked so they ripped me off...i unfortunately bought it ( with only 1 key and no car mats)2nd week of purchase it started showing me check engine light..i called them told the situation and i thought i was lucky as i bought nationale gurantee from them ...they told me we dont have any garage in moncton you have to pay for your diagnosis and if it is covered we ll pay the garage else you have to deal with it dont buy any warranty from them .dont ever trust them..

Written By: gurjeet s

Automobile En Direct responded on December 11, 2020

Hi and thank you for your feedback. We are sorry to know that your experience with us was not as good as you expected it to be. You can contact us anytime by e-mail at: satisfaction@automobileendirect.com to give us some more information about your insatisfaction. Sorry again about your bad experience with us. Thank you and have a good day.

Automobile En Direct Automobile En Direct
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September 28, 2020

I bought my first car vw passat from them it all went smoothly (gave me only 1 key and no car mats)although 2nd day of purshase car showed my check engine sign.but they said their service department check each car before selling.unfortunately my car got crashed in first week my mistake it was total lost.so i called them went through claims and all that..i had to move to moncton so i needed a car asap...i bought another car chrysler 200 at 17% interest rate as they showed something else before buying it(6%)...they knew i was stucked so they ripped me off...i unfortunately bought it ( with only 1 key and no car mats)2nd week of purchase it started showing me check engine light..i called them told the situation and i thought i was lucky as i bought nationale gurantee from them ...they told me we dont have any garage in moncton you have to pay for your diagnosis and if it is covered we ll pay the garage else you have to deal with it dont buy any warranty from them .dont ever trust them..

Written By: gurjeet s

Automobile En Direct responded on December 15, 2020

Hi and thank you for your feedback. We are sorry to know that your experience with us was not as good as you expected it to be. You can contact us anytime by e-mail at: satisfaction@automobileendirect.com to give us some more information about your insatisfaction. Sorry again about your bad experience with us. Thank you and have a good day.

Automobile En Direct Automobile En Direct
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September 28, 2020

(Translated by Google) Great service, very knowledgeable seller Alexandre Boivin is highly recommended, I am very satisfied. Thank you Alexandre (Original) Super service, vendeur très compétent Alexandre Boivin est à recommandé vraiment , je suis très satisfaite. Merci Alexandre

Written By: Jocelyne F

Automobile En Direct responded on December 11, 2020

Bonjour à vous et merci de nous laisser votre avis sur notre succursale de St-Hubert! Nous sommes heureux de savoir que vous avez apprécié votre expérience avec Alexandre, ce fut un plaisir pour toute notre équipe de vous avoir accueilli et aidé dans vos recherches! Nous espérons avoir la chance de vous revoir dans l'une de nos succursales lors de votre prochain achat! Merci et avec plaisir!

Automobile En Direct Automobile En Direct
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September 22, 2020

SOS n’acheter pas ici don’t buy here Voici 5 erreur subis lors de l’achat de notre véhicule. 1-tout les papiers était erronée nom mal écrit et mauvaise date de naissance 2-les pneus d’hiver n’était pas dans le véhicule à la livraison et personne ne savais où il était 1 semaine plus tard on nous appelle pour les récupérer 3- les pneus n’avait pas de jante ce qui a été expressément demander « on nous dit qu’on doit les payer que le vendeur vendeur affirme ne pas avoir eu cette demande .... 4- le chèque pour la tvq à payer à la saaq est erronée 300 surprise à payer les taxes sont calculer sur le prix de vente afficher et non sur la valeur à la saaq pourtant inclus dans le prêt. 5- 3 semaine après avoir récupérer le véhicule un certain Sébastien charger des finance nous demande le talon de paie il l’aurait perdu je l’avise de tout nos problème et lui dit vouloir attendre que ce soit régler pour lui envoyer .. nous menace que nous somme pas propriétaire du véhicule et qu’il pourrai le récupérer.... En gros aucun professionnalisme et service après vente inexistant. P.s nous avons bien sûr des photos pour justifier le tout (Translated by Google) SOS don't buy here don't buy here Here are 5 mistakes we made while buying our vehicle. 1-all the papers were wrong name badly written and wrong date of birth 2-the winter tires were not in the vehicle on delivery and nobody knew where it was 1 week later we are called to collect them 3- the tires did not have a rim which was expressly requested "we are told that we have to pay them that the seller seller claims not to have had this request .... 4- the check for the qst payable to the saaq is incorrect 300 surprises to pay the taxes are calculated on the sale price displayed and not on the value at the saaq, however included in the loan. 5- 3 weeks after recovering the vehicle a certain Sébastien in charge of finance asks us for the pay stub he would have lost it I inform him of all our problems and tells him that he wants to wait for it to be settled before sending him .. threatens us that we are not the owner of the vehicle and that he can recover it .... Basically no professionalism and non-existent after-sales service. P.s of course we have photos to justify everything

Written By: Maxime C

Automobile En Direct Automobile En Direct
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September 22, 2020

SOS n’acheter pas ici don’t buy here Voici 5 erreur subis lors de l’achat de notre véhicule. 1-tout les papiers était erronée nom mal écrit et mauvaise date de naissance 2-les pneus d’hiver n’était pas dans le véhicule à la livraison et personne ne savais où il était 1 semaine plus tard on nous appelle pour les récupérer 3- les pneus n’avait pas de jante ce qui a été expressément demander « on nous dit qu’on doit les payer que le vendeur vendeur affirme ne pas avoir eu cette demande .... 4- le chèque pour la tvq à payer à la saaq est erronée 300 surprise à payer les taxes sont calculer sur le prix de vente afficher et non sur la valeur à la saaq pourtant inclus dans le prêt. 5- 3 semaine après avoir récupérer le véhicule un certain Sébastien charger des finance nous demande le talon de paie il l’aurait perdu je l’avise de tout nos problème et lui dit vouloir attendre que ce soit régler pour lui envoyer .. nous menace que nous somme pas propriétaire du véhicule et qu’il pourrai le récupérer.... En gros aucun professionnalisme et service après vente inexistant. P.s nous avons bien sûr des photos pour justifier le tout (Translated by Google) SOS don't buy here don't buy here Here are 5 mistakes made when buying our vehicle. 1-all the papers were wrong badly written name and wrong date of birth 2-the winter tires were not in the vehicle on delivery and no one knew where they were 1 week later we were called to pick them up 3- the tires did not have a rim which was expressly asked "we are told that we must pay them that the seller seller claims not to have had this request.... 4- the check for the tvq to be paid to the saaq is incorrect 300 surprise to pay the taxes are calculated on the sale price displayed and not on the value to the saaq yet included in the loan. 5-3 weeks after picking up the vehicle, a certain Sébastien in charge of finance asks us for the pay stub, he would have lost it, I advise him of all our problems and tells him that he wants to wait for it to be settled before sending him.. threatens us that we are not the owner of the vehicle and that he can recover it.... Basically no professionalism and non-existent after-sales service. P.s we of course have photos to justify the whole thing

Written By: Maxime C

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