+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.1

Laurentian Chrysler

794 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler
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December 06, 2017

The attention to detail and the level of service at all levels has been nothing but top notch... They have my business for years to come

Written By: sean c

Laurentian Chrysler responded on December 11, 2020

That is fantastic to hear, Sean! It is our pleasure to service your vehicle for you.

Laurentian Chrysler Laurentian Chrysler
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December 06, 2017

The attention to detail and the level of service at all levels has been nothing but top notch... They have my business for years to come

Written By: sean c

Laurentian Chrysler responded on December 15, 2020

That is fantastic to hear, Sean! It is our pleasure to service your vehicle for you.

Laurentian Chrysler Laurentian Chrysler

Service to W. Washer sprayer

December 06, 2017

Work completed on time at a reasonable price. Would have preferred to get in earlier due to the nature of the work.

Written By: CHERYL

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Laurentian Chrysler Laurentian Chrysler

Service to W. Washer sprayer

December 06, 2017

Work completed on time at a reasonable price. Would have preferred to get in earlier due to the nature of the work.

Written By: CHERYL

Related Staff:

Laurentian Chrysler Laurentian Chrysler

Service to W. Washer sprayer

December 06, 2017

Work completed on time at a reasonable price. Would have preferred to get in earlier due to the nature of the work.

Written By: CHERYL

Laurentian Chrysler responded on December 06, 2017

We apologize we were unable to get you in sooner, Cheryl. Thank you for your feedback!

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Laurentian Chrysler Laurentian Chrysler

Poor service

December 06, 2017

My caravan would not start that friday, so I called road side assistance and they came and boosted the van and it started, so I drove it to the dodge dealership and they said they were busy and could not look at it until Tuesday, but then they said they would bring it in the shop and check the charge on the battery, a few minutes later they brought the van out and said the battery voltage was fine. So I took the van back home and when tried starting it again a couple hours later it would not start again. Road side assistance came again and boosted it so I brought it back to the dealership and they gave me a rental car because I have the gold extended warranty which covers a rental car. They called me on Monday and said it needed a new battery but they told me Friday the battery was fine. They would not pay for the rental car because the problem with the van was not a warranty issue, so I had to end up paying a $209 rental car bill, $188 dealership bill, plus the cost of a battery. If they would have checked the battery properly on the Friday when i brought it in I wouldn't have to pay for the rental car or wouldn't have had all the hassle, plus losing a day of work. Not happy with the service and will not be getting anymore service done at dodge and will not be purchasing another dodge vehicle. Sincerely Tim Parsons

Written By: TIMMY

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Laurentian Chrysler Laurentian Chrysler

Poor service

December 06, 2017

My caravan would not start that friday, so I called road side assistance and they came and boosted the van and it started, so I drove it to the dodge dealership and they said they were busy and could not look at it until Tuesday, but then they said they would bring it in the shop and check the charge on the battery, a few minutes later they brought the van out and said the battery voltage was fine. So I took the van back home and when tried starting it again a couple hours later it would not start again. Road side assistance came again and boosted it so I brought it back to the dealership and they gave me a rental car because I have the gold extended warranty which covers a rental car. They called me on Monday and said it needed a new battery but they told me Friday the battery was fine. They would not pay for the rental car because the problem with the van was not a warranty issue, so I had to end up paying a $209 rental car bill, $188 dealership bill, plus the cost of a battery. If they would have checked the battery properly on the Friday when i brought it in I wouldn't have to pay for the rental car or wouldn't have had all the hassle, plus losing a day of work. Not happy with the service and will not be getting anymore service done at dodge and will not be purchasing another dodge vehicle. Sincerely Tim Parsons

Written By: TIMMY

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Laurentian Chrysler Laurentian Chrysler

Car maintenance

December 06, 2017

Very friendly, helpful, answered all my questions that I had. Our appointment was scheduled for a later date but being from out of town we were heading to Sudbury a week before and they were happy to make us an appointment when it was convenient to us which we appreciated.

Written By: GARY D

Laurentian Chrysler responded on December 06, 2017

It was our pleasure to assist you Gary!

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Laurentian Chrysler Laurentian Chrysler
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December 06, 2017

Written By: Marc C

Laurentian Chrysler responded on December 11, 2020

Thank you for the excellent review, Marc!

Laurentian Chrysler Laurentian Chrysler
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December 06, 2017

Written By: Marc C

Laurentian Chrysler responded on December 15, 2020

Thank you for the excellent review, Marc!

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