Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1764 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Above and beyond
November 22, 2017
Not sure of my service advisor's name, but he went above and beyond and should be commended internally. I brought my truck in for warranty work and I asked if you could get it rust checked for me as I was out of town for the week. He organized everything and made it painless. A real asset to you business. Also called me by name as I walked in, an extra special touch- well done.
Written By: MICHAEL J
Michael, thank you so much for your fantastic words about your recent experience in service with Remi! We look forward to seeing you again.
Related Staff:
November 22, 2017
Written By: michel g
Thank you for the five star review Michel!
November 22, 2017
Written By: michel g
Thank you for the five star review Michel!
November 22, 2017
Written By: Bob V
Thank you for the review Bob!
November 22, 2017
Written By: Bob V
Thank you for the review Bob!
Wonderful customer service
November 22, 2017
Went in for a recall, and asked to have a few things checked out. Treated well, and vehicle was ready on time.
Written By: NATALIE
Thank you so much for the lovely review Natalie! We look forward to seeing you again soon.
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Great experiance, service was completed within one hour as promissed.
November 22, 2017
They took my vehicle at the time of my appointment, explained what would be done, completed within timelines, staff at service desk were great.
Written By: PIRJO
That is fantastic to hear Pirjo! Thank you so much for your feedback.
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too busy and no feedback
November 20, 2017
We received a phone call and an email regarding making an appointment for ourvehicle, which we had already done, and then we had to call to verify the correct date as the email and date we received were different. No feed back regarding our previous appointment, and were not told that the computer had to be replaced, until John had to call to inquire. Told the email regarding the order of the computer had not been addressed because it had been overlooked, and was not ordered yet. Seems to be a lack of communication amongst some departments.
Written By: JOHN O
John and Karen, we apologize for your recent experience with us. Our Service Manager Ray will be in contact with you.
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The service representative immediatly recognized me in attendance and promptly searched for my name for service. Good attention and was courteaous.
November 17, 2017
This was my second visit. The purpose of my visit was to switch my tires to winter tires. They informed me of the service time of one hour and they said they had a courtesy van that could drive me to the mall if required. I was very apprehensive at first but figured it would be better than staying in the dealers service area. I live about 1.5 hours away and it is challenging for me to drive to Sudbury each time for an oil change but it gives me a complete peace of mind knowing that everything else would be checked to ensure my vehicle is in safe working order.
Written By: PATRICIA A
Thank you so much for your wonderful feedback Patricia Ann! We look forward to seeing you again in the future.
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November 17, 2017
Written By: Harley M
Thank you for the five star review Harley!
