Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4721 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 18, 2019
Written By: Donna D
Donna, thank you so much for your excellent review!
Tires
October 17, 2019
Always very pleasant and informative. It was going to take longer than expected and got me the shuttle to go home.
Written By: BRENDA
Brenda, we apologize that you appointment took a little longer than expected and truly appreciate your patience and understanding. Thank you for your business!
Related Staff:
Tamara always makes sure I get the greatest customer service!
October 17, 2019
My appointment was great! My vehicle was taken in on time and all the work was done and also extra items that were found to be of concern were taken care of as well. Thanks very much.
Written By: JEANNINE
It was our pleasure to service your vehicle for you Jeannine!
Related Staff:
Decent dealership
October 17, 2019
To start - nothing was wrong with the service of the employee's. Honda took over two months to fix a warranty issue with a faulty Air Conditioning unit. It seems to be widespread and Honda's solution for the wait was to try a different dealership. As a Honda dealership, Honda's response affects my opinion towards Palladino which, given the very lengthy delay in getting parts, is disappointing. I really do hope my car does not experience any issues like this for the next several years that I have my Honda.
Written By: JONATHAN
Jonathan, at Palladino Honda we promise to provided our customers with an exceptional experience. We apologize that Honda did not have an immediate solution to resolve this issue and we hope that this does not hinder your opinion of our dealership as it was beyond our control.
Related Staff:
Very efficient, courteous and professional from everyone providing different services.
October 17, 2019
Enjoyed service from valet in parking lot, shuttle service and rapid service at desk and in garage. People are super friendly and professional.
Written By: MARCEL
Marcel, thank you so much for your great feedback about our team! We look forward to your next visit.
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October 17, 2019
My Honda required a scheduled maintenance. I don’t often write reviews or praise people unless it is well warranted and in this case, Kara in the service department went over and above to ensure that I was looked after. She was excellent and truly made all the difference! The world could use more Kara’s!
Written By: Dan S
Dan, thank you for your kind words about your experience with Kara!
Used car
October 16, 2019
I looked used car online. And come to the shop. Jordan helps me a lot to buy the car. Thx.
Written By: MENG
We're so happy to hear that Jordan helped you out during your buying experience Meng! Congratulations on your new purchase.
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October 16, 2019
Written By: Drew P
Thank you for your review Drew!
I am very pleased with the service provided.
October 16, 2019
I feel that people there go above and beyond to service their customers. I had an oil and filter change and a brake system flush. Service people there are always helpful and on time.
Written By: NANCY
Nancy, it puts a smile on our faces to know that you feel as though we go above and beyond, because we truly try to! Thank you for your kind words. We look forward to your next visit.
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October 14, 2019
This was the changeover from summer to winter tires, together with an alignment check. Dan did a good job on the work order and the mechanic did a good job on the tire change/alignment. There were some suggested preventive maintenance procedures advised and I followed the advice. Thank you.
Written By: Richard D
Richard, that is so awesome to hear! We will see you again soon.
