629 Brant St , Burlington, ON, L7R2H1
Member since March 10, 2014
629 Brant St Burlington ON L7R2H1853 Reviews
345*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 01, 2023
Just picked up my new MDX A-Spec. Great service from Hailey. It was seamless and easy. Super happy! Thx
Written By: Matt W
Thanks for the great review, Matt! Hailey definitely works hard to make sure all of her customers are happy! We appreciate you recognizing her for that. We look forward to being of service in the future! Leggat Acura on Brant Team
March 24, 2023
I have bought over 7 cars from here ,the service and attention to detail is beyond words ,I want t especially thank Grant for the great service.
Written By: George S
Thanks for the awesome review, George! We appreciate your continued loyalty to us and Grant. Acura on Brant Team
March 20, 2023
Had a previous incompetent service manager that tried to sell you services they can't even properly perform. Hope he got fired. Always talk to the actual mechanic that will work on your vehicle BEFORE you agree to any service. The service manager position is usually just another sales job that works off commissions with minimal car knowledge. Response to GM - As stated, I am not sure about the new service manager but you do acknowledge they are 'customer service' and you do not deny they work on commission and don't have actual technical abilities like an ex-mechanic. You can upsell a new car but you cannot up sell repairs. My comment about talking to the actual mechanic still stands. I asked to talk to ANYBODY higher up, saw them talk behind the glass with a guy in a suit and then came back and told me that nobody can talk to me. You had your many chances. You lost a customer for life when there are other Acura dealers that sell the exact same products and services, i.e. Oakville Acura are a much newer, larger, cleaner facility that treated me like a king. You have been in the exact same location for years so you must be doing something right? Forget how others expanded and grew their businesses. But what do I know about car dealerships?
Written By: DaVile
Hi DaVile, We have a great Service Manager she has been here for the past 4+ years with over 20+ years experience and a great customer advocate. I'd love to have the chat with you to talk about your experience from years ago and talk about some of the fantastic things we have done to improve our guests experiences. Feel free to reach me directly at the store, 905-333-4144- Troy Smith, General Manager
January 27, 2023
The service with Leggat Acura was excellent. The salesperson Hailey, was very knowledgeable and tailored to my needs perfectly. I love the fact that process was easy. Thanks to everyone for their help in getting me the car that I wanted.
Written By: Daren P
Thanks for the great review, Daren! Leggat Acura on Brant Team
January 19, 2023
Donnie!!! Man, what can I say? This gentleman is absolutely the best person to purchase a car from. I just picked up our 3rd vehicle from him today and it was an absolute pleasure. I blew up his phone for the past year to get rid of our old car and upgrade to a Suv for the family and he did not give up! As we all know due to the inventory shortage everywhere it has been a nightmare to find a suitable vehicle, but having a friend like Donnie is the best. He did everything in his power to make sure my family and I were satisfied! Most salespeople I have met in the past don't care much, as once you are off the lot they are done with you, but Donnie stayed in touch over the past 5 years even when we moved to Ottawa. It was worth driving 6 hours to get our Suv from him. Any questions or concerns we had he always was quick to reply. If you are ever looking to get a new or used car he is the man to go to! Thank you from the bottom of our hearts, Donnie, looking forward to working with you again in the near future!
Written By: Jay G
Thank you for the great review, Jay! We appreciate you choosing us, and Donnie for all of your vehicle needs!
December 21, 2022
I went to purchase my first car and stumbled across the Acura dealership where I met Hailey one of the sales representatives. She was AMAZING! Her knowledge and expertise made my experience of buying my first car so incredible. She talked me through everything and really had my best interest at heart throughout the whole process. The customer service seriously exceeded all of my expectations and I would recommend anyone who is looking to buy a car to purchase through Hailey at Acura on Brant. Thank you so much!!
Written By: Kayla H
Thank you for the fantastic review, Kayla! We are happy to hear that Hailey exceeded your expectations, which is our goal. We appreciate you trusting us! AOB Team
December 20, 2022
Hailey is excellent and found me the best deal for what I was looking for, highly recommend asking for Hailey if you need a vehicle or just browsing she is alot of help.
Written By: Drake
Thanks for the tremendous 5 star review, Drake! Hailey is fantastic and we look forward to servicing your future needs! AOB Team