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Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1776 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler

Still haven't heard anything

August 30, 2017

I still have not heard anything regarding my T15 recall or my claim to have the carpet repaired. They changed my mirrors, and badges, however that was only half of the required work. It has been a few weeks without any updates, however I would expect nothing less as Laurentian Chrysler refuses to call me back, even when they say they will.

Written By: SCOTT A

Laurentian Chrysler responded on August 31, 2017

Scott, our Service Manager Ray will be in touch with you shortly.

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Laurentian Chrysler Laurentian Chrysler
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August 30, 2017

Good customer service rate 1 star. Had 2500 in debt and was denied sale. Was pretty embraced getting denied sale.

Written By: Eric L

Laurentian Chrysler Laurentian Chrysler

Little bit of a mix up

August 24, 2017

I had the appointment set up for 8 in the morning. Told the service adviser to call me as mt wife works shift work. Called her at noon saying no part was in and they would have to make another appointment. Then called me and told me the same thing. I waited on hold for almost 10 mins for the adviser to come back saying part was found and it may be done by the end of the day. I understand things happen so I brushed it off. I picked up the truck and now the gauge cluster glass is scratched in two spots right in the center. Must have had the cluster out to put the steering wheel airbag on.

Written By: JEFF L

Laurentian Chrysler responded on August 24, 2017

We apologize for the mix up Jeff. Our Service Manager Ray has contacted you to discuss the situation.

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August 23, 2017

Written By: Sandra H

Laurentian Chrysler responded on December 11, 2020

Thank you so much for the review Sandra!

Laurentian Chrysler Laurentian Chrysler
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August 23, 2017

Written By: Sandra H

Laurentian Chrysler responded on December 15, 2020

Thank you so much for the review Sandra!

Laurentian Chrysler Laurentian Chrysler
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August 23, 2017

Written By: Brad P

Laurentian Chrysler responded on December 11, 2020

Bradley, thank you for the rating!

Laurentian Chrysler Laurentian Chrysler
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August 23, 2017

Recently attended Laurentian Chrysler for some work on my 10 year old jeep. I was very impressed and pleased the way I was dealt with. I will recommend and use this firm again. Rob

Written By: Robert Z

Laurentian Chrysler responded on December 11, 2020

That's awesome to hear Rob! We look forward to seeing you again in the future.

Laurentian Chrysler Laurentian Chrysler
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August 23, 2017

Recently attended Laurentian Chrysler for some work on my 10 year old jeep. I was very impressed and pleased the way I was dealt with. I will recommend and use this firm again. Rob

Written By: Robert Z

Laurentian Chrysler responded on December 15, 2020

That's awesome to hear Rob! We look forward to seeing you again in the future.

Laurentian Chrysler Laurentian Chrysler

Rear end problem

August 22, 2017

They did not fix the problem there definitely something wrong in the rear end and obviously they did not test drive it

Written By: MICHEL

Laurentian Chrysler responded on August 23, 2017

Michel, our Service Manager Ray Duguay has contacted you to resolve this issue.

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Laurentian Chrysler Laurentian Chrysler

Very respectful group of workers

August 20, 2017

Car service was great workers in front and machinics are great people. Had the truck ready on time also gave me a copy of work order

Written By: DARWIN L

Laurentian Chrysler responded on August 22, 2017

Darwin, we appreciate the excellent review! We look forward to seeing you again in the future.

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