Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1558 Reviews
596Review Ratings Breakdown
Consumer Reviews
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Warranty Service, Chargeable Service, regular Service Rates
September 29, 2017
1. Warranty Service - AC Compressor, Rt. Front Shock/Strut - I work out of town and have to take time off work to get car serviced during the week; I advised what the issues were and to ensure that parts were in stock for Warranty service work. Took a day off work, brought car in, waited for 3 hours for a diagnostic, then was advised the parts weren't in stock and they couldn't do the Warranty service work that day. What a waste of my time. Have to reschedule for another work day. Also, was quoted approx. $75. to refill the Freon, that Murray had emptied during the diagnostic (and didn't tell me). FYI - Focus Hyundai did the Warranty service for the AC compressor on the same day, in about 2 hours total, and didn't even charge me for the Freon refill (included it in the Warranty service). 2. Chargeable service quote (ridiculous rates) - was quoted approx. $500. to replace Rt. front Outer Tie Rod by Murray Hyundai. Got a new Tie Rod installed for $260. Total, incl. Labor at Can. Tire, who did a great job in approx. 1 hour, for 1/2 the price Murray quoted. 3. Murray's regular Service Rates are ridiculously high. Serv. 1 ($100.) w/ Synthetic Oil; Serv. 2 ($200.) w/ Synthetic Oil; Serv. 3 ($400.) w/ Synthetic Oil. I have paid these high rates for 4 years; only to discover that Can. Tire will do all the required service items under Serv. 3 for approx. $80., and less for Serv. 1 & 2. Needless to say, I have been seriously gouged for 4 years by Murray Hyundai, and will not set foot in their place again.
Written By: James
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September 29, 2017
Great dealership! Salesperson, Tony, was very helpful and not pushy. Finance person, Chris, was very informative and friendly. Everyone at the dealership seemed friendly and smiled. Positive experience.
Written By: Rick K
September 29, 2017
Written By: Jaspal G
September 29, 2017
Written By: Jaspal G
Quick and Easy
September 29, 2017
As soon as I arrived, I was greeted by a staff member. My car was checked in rather quickly and I waited for my car to be serviced. They gave me updates throughout the wait and were done with my car much sooner than I had expected. Great first experience here.
Written By: Melanie
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September 29, 2017
Written By: Seth B
September 29, 2017
Written By: Seth B
Service needs work.
September 29, 2017
No follow up on work done. Advisor very inexperienced and unable to answer most questions. Checklist given at end with no details. Promised email response with questions left but no response. Left in dark to most details.
Written By: Kenneth
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View ProfileHandled with respect and fabulous efficiency.
September 29, 2017
Your employee was so polite and considerate and made my experience enjoyable. In previous apppointments I was mocked and ridiculed - so this time was very nice.
Written By: Dianne
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September 29, 2017
The manager listened to my complaint when I brought it in for a recall and inspection. They refunded the diagnostic charge and washed the engine to properly inspect it for leaks.
Written By: wgwensm
