Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
I received the usual professional service I have come to expect from Kara.
May 19, 2019
I received a warm and friendly greeting from Kara at the service counter. The purpose of my visit was to locate a suspected leak in my muffler system . The cause was accurately diagnosed , and my options fully described to me, as well associated costs. Everything was rectified to my complete satisfaction.
Written By: JACK
That is so awesome to hear Jack! We look forward to your next visit with us.
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No pride in workmanship. Disgusting customer service.
May 18, 2019
Brought the truck in for a recall for the day. Came back to pick it up only to find the work was completed in a very poor manner. I spoke with staff who took the truck to the back again and within minutes had “fixed” the already fixed issue. No apologies, neither mechanic seemed to care about their negligence. Will never buy another Honda.
Written By: BRENT M
We apologize for your recent experience with us Brent.
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May 16, 2019
Written By: Candice C
Thank you for sharing your excellent review Candice!
May 16, 2019
Written By: Candice C
Thank you for sharing your excellent review Candice!
May 16, 2019
Written By: Tracy M
Tracy, thank you so much!
Great service
May 16, 2019
Terrific service, work was completed in a timely manner I was very impressed, very punctual and helpful reminders everything was wonderful
Written By: JUSTIN
This is so awesome to hear Justin! Thank you for your compliments. They are greatly appreciated.
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It was my first service for my CRV. Staff very polite, accommodating
May 16, 2019
When I told the service provider that my wife was under going a medical procedure at HSN, they completed my service to my CRV immediately. I had my vehicle out even before my regular appointment time.
Written By: WILFRED
It's great to hear our team was able to service your vehicle immediately for you Wilfred! We wish your wife a healthy and quick recovery.
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Kerawas polite, and keep me informed of the service status.
May 15, 2019
A part needed replacement,. Once replaced, the two connecting wires needed to be replaced. They were noticed when replacing the new part, not with the initial ivestigation. This meant a longer service period, and more frustration. Kera found me a complimentary vehicle.....aided with my frustration. Am disappointed that such a part needed replacing at 60,000 km, and that it would not be under warranty. $600 is high for a smallpart, and two connecting wires.
Written By: ROBERT
Robert, thank you for your patience. Unfortunately sometimes some repairs take additional time to fix. We are happy to hear you were given a complimentary vehicle to continue with your day to day activities.
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May 15, 2019
All good!
Written By: Merv L
Thank you for the fantastic review Merv!
Routine Maintance
May 15, 2019
I had a regular oil change with a new filter, liquids checked and front and rear brakes checked as well as tires rotated.
Written By: DORIS
Thank you for the visit Doris! We look forward to seeing you again.
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