Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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February 25, 2024
I purchased a 2022 Honda Civic in Brantford and it was delivered with paint defects. There are paint bubbles throughout the driver and passenger side door wells. A month later I moved to Sudbury where Palladino Honda promised to address the concerns and have the issue rectified through Honda’s paint warranty. It’s been about a year and a half they now and they will not communicate with me on the issue . Every time I email Katie claims to forward it to the service manager who to this date has never followed up. I always do my services at dealerships but I can no longer use any Palladino because I know they couldn’t care less about their customers. I hope someone sees this and realizes that contrary to their slogan Palladino Honda are two names you can’t trust.
Written By: Thomas T
Hi Thomas, our Service Manager Marilyn spoke to you on Tuesday October 17, 2023 confirming your appointment with Palladino Honda on Wednesday October 18, 2023 to which you did not show up. She then communicated to you that we require photos to submit to Honda Canada. We have emails back and forth with Honda Canada regarding your vehicle. Marilyn will reach out to you again today to ensure this is taken care of as we strive to always provide superior customer service to our customers. We look forward to hearing back from you to rectify this situation.
February 22, 2024
Absolutely terrible service at the service desk (Jayda) is absolutely rude and not helpful in anyway. She let me know that the mechanic "THOUGHT" that I needed to replacement a part because my heat isn't working which in the end didn't need to be replaced. With the freezing temperatures we had never once was I offered a rental. Have to drive around with 2 kids freezing in the vehicle. Been trying to contact the service desk either. They are screening my calls and don't want to call me back. Ended up calling the front desk got through without any issue. And she was able to help me with information I needed. Stacy
Written By: Stacy N
Stacy, we can confirm that you are in a rental with heat as your part is waiting to arrive. Our Assistant Service Manager, Tamara, will be in touch with you today with updates.
February 18, 2024
Took the delivery of a 2023 civic sport from pallandino last april . motti lal (salesmen) literally made me feel like getting a car is that easy. I was given a fare trade in value on my old car and a good pricing on the new one. Am happy that i went for palladino and motti for my new car would definitly recommend anyone to motti especially for the way how he handles his customers..
Written By: Jiby J
Thank you for sharing your experience! We're thrilled to hear that Motti Lal and the Palladino Honda team made your car-buying process smooth and enjoyable. Providing fair trade-in values and competitive pricing is a priority for us, and we're glad to know that you're happy with your decision to choose Palladino Honda. We truly appreciate your recommendation and hope you're enjoying your 2023 Civic Sport! If you ever need assistance or have any questions, don't hesitate to reach out. Thanks again for choosing Palladino Honda and Motti Lal!
Ignores issues
February 18, 2024
I knew it is not only her but also they so called mechanics. 8 months ignoring the many issues in the death trap Palladino Honda sold me!
Written By: Anne
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Cover up
February 18, 2024
This man covers up the unprofessional behaviours of his staff! He allowed Guy Robineau to intentionally lied about my trade in on my contract. He is a cops caller when he feels intimidated. He is the leader of this bunch of criminals! He is a joke!
Written By: Anne
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Punk
February 18, 2024
This kid is the business thug! He puffs his chest out like a bird in mating season to intimidate consumers. He needs to go! Very unprofessional!
Written By: Anne
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February 18, 2024
Really satisfied with the service Sales advisor Motilal was superb helpful from financing to Delivery of the vehicle
Written By: subin s
Thank you for sharing your positive experience with us! We're thrilled to hear that Motilal provided superb assistance throughout your car-buying journey, from financing to the delivery of your vehicle. At Palladino Honda, we strive to provide exceptional service to all our customers, and it's fantastic to know that Motilal exceeded your expectations. We appreciate your business and hope you're enjoying your new vehicle. If you ever need anything else or have any questions, feel free to reach out. Thanks again for choosing Palladino Honda!
February 16, 2024
Bobby was great, everything was quick as I was in a pinch! Thanks for making this an easy process. And thank you Shyla for everything on the financial side!
Written By: tera m
Thank you for taking the time to share your positive experience with us, Tera! We're thrilled to hear that Bobby and Shyla provided you with excellent service and made your experience quick and easy, especially when you were in a pinch. At Palladino Honda, we understand the importance of efficient and hassle-free service, and we're delighted that Bobby and Shyla were able to meet your needs and expectations. We truly appreciate your kind words and your recommendation. If you ever need any further assistance or if there's anything else we can do for you, please don't hesitate to reach out. We're here to help!
February 14, 2024
Thanks to all at Palladino Honda and and their professional services . Bobby and Jay you made my day.
Written By: Jean C
We're delighted to hear that Bobby, Jay, and our entire team provided you with professional service that made your day, Jean! At Palladino Honda, we strive to deliver exceptional service to each and every customer, and it's always rewarding to receive feedback that reflects our team's dedication and commitment to excellence.
February 13, 2024
Written By: Javier L
We appreciate your five star feedback Javier!
