+16138010278 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/08/27/34039920f465bd758b68572a457091f9.jpg

Dilawri Chrysler Jeep Dodge

370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2

Member since May 21, 2015

370 W Hunt Club Rd W Ottawa ON K2E 1A2

Overall Score

4

Dilawri Chrysler Jeep Dodge

1568 Reviews

474
Dilawri Chrysler Jeep Dodge

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge

Best decision I made .

April 06, 2017

So happy of my purchase. Just loved the experienced at your store everybody was so nice. Going to recommend you to everyone and already did.

Written By: CHRISTEL

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March 21, 2017

Written By: connie s

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge
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March 21, 2017

Written By: connie s

Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge

Service and sales

March 21, 2017

Overall not a bad experience but will say that the service department is very slow and I also found that with all four vehicles I have purchased here that the sales team over promised and severely under delivered.

Written By: THOMAS

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Very unhappy when the condition of our new 2016 Dodge Caravan upon delivery.

March 20, 2017

Calipers had to be replaced at 600 kms while we were in Toronto. In less than a month I required service for the seatbelt alarm, and the turn signals didn't have an audible signal. I was also not informed at the time of purchase about "no boot" nor offered an option to purchase same. I feel that I should be given consideration of getting the boot at a reduced price if not complimentary. I am very unhappy with my experience at Dilawri. I do not believe that my vehicle was properly prepared for delivery.

Written By: JOHN

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I had good experience and good service from the sales manager buying my car

March 20, 2017

My experience was a good buy the jeer itself but I had two problems first one I had an email to save 1000$ to apply to my purchase and the manager refused to use it and second the offer was to get a free winter tires which again the manager refused again

Written By: FAWZI

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Service oil and general stuff

March 20, 2017

You have some rotten apples there starting whit barry will not buy car there till he changes store or sevice gets better buying a car whit no sevice make no sence to me

Written By: SYLVAIN

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Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge

Nice people

March 20, 2017

They give me always attention and good service and great persons especially Barry manager garage service and Paul and Wasfi and company tnx.

Written By: ALI

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Dilawri Chrysler Jeep Dodge Dilawri Chrysler Jeep Dodge

New car purchase

March 20, 2017

Bought a new 2016 Grand Caravan and experienced several problems in the first 3 weeks of owning the van. Had to bring the van in for service 3 times to resolve the issue. Was finally corrected but it was very frustrating and time consuming having to deal with this. Finally resloved once the Service Manager became involved.

Written By: CHRISTOPHER

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March 19, 2017

(Translated by Google) Worst experience ever. They dangle offers through their promotions. They make you waste hours on site making you believe that they will give you what they say and when your patience is exhausted, the offers no longer exist. When we refused the offer, we were called all week, making us believe that we would find a compromise, they told us, ok I'll talk to my director about it and I'll get back to you. Afterwards... radio silence... We showed up in person to conclude what was said on the phone and poof... nothing holds up anymore, it was all a strategy to make us believe that they were going to keep their departure offer. What a waste of time and what a lack of class! (Original) Pire expérience à vie. Ils font miroiter des offres à travers leur promotions. Ils te font perdre des heures sur place te faisant croire qu'ils vont te donner ce qu'ils annoncent et lorsque ta patience est à bout, les offrent n'existent plus. Lorsque nous avons refusé l'offre, nous nous sommes fait appeler toute la semaine, nous faisant croire qu'on trouverait un compremis, ils nous disent, ok j'en parle à mon directeur et je te reviens. Après... silence radio... On s'est présenté en personne pour conclure ce qui s'était dit au téléphone et pouf... plus rien ne tient, tout ça c'était une stratégie pour nous faire croire qu'ils allaient tenir leur offre de départ. Quelle perte de temps et quel manque de classe!

Written By: Sebastien C

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