Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Water leak
November 13, 2017
I’ve noticed water on my back seat on a couple of occasions . The water leak was not detected .
Written By: Donald
Thank you for you feedback Donald! I'm sorry we couldn't find the leak. Please keep an eye on it, if it keeps happening or gets worse please don't hesitate to call. 519 473 1215
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November 13, 2017
We love the dealership as they allow dogs that is a big big plus for us and the salesman Todd is great so great we have bought our second vehicle from them
Written By: David R
November 10, 2017
So id like to start off with the positive feedback i have for my salesman! Great job! Now i i purchased a 2017 ram 1500 i had it 4 days before noticing a factory paint defect in the sun. After contacting the dealership they painted my front fender and door on my truck i put 150km on. So today i go to pick it up and there is greasy boot prints bondo dust matted in the carpet dust all over the interior. My guage cluster screen damaged, not to mention it was dark and i could see swirls in the paint from buffing. I go in and eventually say ill take it and clean it my self as it seems they cant handle it. Pull out of the lot and check engine light comes on. I seriously had it 4 days and drove it 150km. I worst experience i have ever had and feel like i now regret my purchase. Id like to be leaving a better review but i am 200% unhappy with your buisness.
Written By: Shayne M
The fca will be in contact with you shortly
Disappointing, tires were changed but check oil light is still on after requesting it be fixed from my last visit and car was washed but looked just as dirty as before it went in.
November 09, 2017
Car wash-front of car didn’t look like it had been touched, hundreds of dead bugs all over it. I had my oil changed prior to my tire change, the light had not turned off, I was reassured it would be fixed. It wasn’t. I went back to let them know it was still on, someone took my car and went back to an area beside the service are and told me they would fix it. Returned car, light was still on, they said just wait a few mins. The check oil light is still on today. As well a message that Teunk lights were out, trunk still doesn’t open, it has been an issue from day one but whenever I bring it to appointments and ask them to fix that they seem to get it open. This time the woman couldn’t do it, but that’s where the light repair is so we couldn’t get that fixed.
Written By: MARTHA
Hi Martha I am more that happy to get the oil change reminder light re-set. perhaps there is an error in the system preventing the system from re-setting. we can also look at the truck and get some details from you to get that resolved, I do not see us looking at that in your service history but again we can check into it. please contact us directly .
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View ProfileWinter Tires/Winterize/Oil Change
November 09, 2017
Customer service was excellent. I had questions about the 4-wheel drive capabilities of my Jeep Cherokee. Questions were answered, etc.
Written By: TONI
Thanks for the amazing review Toni! I'm glad we could answer your questions! We look forward to your future visits with us!
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View ProfileIt’s always a pleasure dealing with you folks. Car is done on time and cleaned it’s great
November 09, 2017
Good service, polite staff, friendly, comfortable to deal with. Listen carefully and always have exceeded my expectations. Very happy with the service all around.
Written By: Andrew
Thanks for the amazing review Andrew! Glad to hear that we could help! We look forward to your future visits with us!
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November 09, 2017
Written By: Barry G
Still trying to figure out where my money went.
November 09, 2017
Very disappointed in my recent service experience. Due to both my husband and I working full time jobs, we had no choice to drop off/pick up my truck outside of service hours. We received a. I'll for over $300 and have no idea what the additional fees were for. No attempt at communication received (despite a note on the invoice saying no answer, yet no phone showed a missed call). Inaccurate information on my file although the past 2 oil changes I have requested the file be updated. Overall, I feel I was cheated out of my money and am disappointed in the customer service received. When my discounted oil changes are complete, I will be dealing with a different Dodge dealer for my service needs and likely my future purchases.
Written By: REBECCA
hi Rebecca I am confident we can help clarify this with you if are able to contact us directly. at that time we can update the file to reflect the correct contact information. I checked and there was no drop off envelope for the service visit and we only have the one number on file. The service advisor can review the charged for the diesel regeneration.
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View ProfileGreat service department and very pleasent personnel
November 06, 2017
Whole experience very good would recommend Oxford Dodge to anybody for all Sales and Service requirements relating to Chrysler products
Written By: Christopher
Thanks for the review Christopher! Its always great to hear from satisfied customers and thanks for the recommendation! Regards, Oxford Dodge Client Services
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View Profileit was very fast and efficient. I waited for my car and it took no time Thank you for the good service
November 05, 2017
it was very fast and efficient. I waited for my car and it took no time Thank you for the good service. I had my snow tires put on and regular tires stored. which I understand you will move to the new location
Written By: Jan
Thanks for the amazing review Jan! I'm we were able to service your vehicle so quickly. We look forward to seeing you at our new location!
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