Lindsay Buick GMC Ltd

June 24, 2022

Don't stop here for Service, just drive on by .... In May, I made my very first visit to the Service Department at this dealership as I'd recently moved to the Kawarthas. From start to finish, between booking the appointment and attending the service location, 3 issues arose. But it didn't stop there because I phoned the Service Advisor to confirm something I subsequently saw in the paperwork and within that conversation, 2 more issues arose and were unsatisfactorily resolved. Think it stopped then? It didn't, I received an auto-generated text thanking me for choosing them for my service needs and if for any reason I could not rate them 10/10, to reach out to the Service Manager. I did, I left a voice mail for him on May 26th and I'm still waiting for that call back. So on June 1st, I wrote the Owner of the dealership and outlined in detail, all the problems I'd encountered that day and then I left for vacation, presuming there would be a response from him by the time I returned 2 weeks later. Sadly, nothing. So if the Owner doesn't care how his Customers feel, then why would the Service Manager or the Service Advisor? In my letter, I had said I'd wait to Google rate until after I'd heard back from him, that was poorly worded on my part, because it didn't even cross my mind that he' wouldn't have the courtesy to write back, but here we are, 3 weeks later. I will state that none of the errors they made were serious, yet that's not the point. My experience there was not good, and they don't care. Due to one of their errors, I ended up saving quite a bit of money when I decided to have the service performed elsewhere. So in summary of this place, they have a poor attitude, poor communication, pay no attention to details, and show no respect to a Customer who doesn't have a very good experience with them and yet takes the time to tell them about it. As my first line says, just drive on by .... there are lots more GM dealerships within medium driving distance of Lindsay, I suggest you'd be better served using one of them.

Written By: Lexanne C

June 10, 2022

The lady of the staff is not experienced enough to be unfriendly, but the manager John is very friendly and has enough experience to make the guests very comfortable.

Written By: sunny d

May 13, 2022

Written By: brenden s

April 16, 2022

Written By: Derek D

March 04, 2022

Written By: Neil H

December 31, 2021

It was quick

Written By: Brittany H

October 25, 2021

Written By: David L

September 11, 2021

So impressed with the staff at GMC Lindsay dealership. Excellent service from our salesperson Ossie Dileva and his entire team, which includes Ornella Roberts & Jesse Wright. Picked up our 2021 Yukon yesterday; a seamless transition of required paperwork; detailing; licensing and very thorough walk through of all the new Bells & Whistles this beauty has to offer. Service Excellence extraordinaire. Thank you to everyone at GMC Lindsay.

Written By: Connie B