Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3999 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
time to assess car was prolonged and payment of bill was prolonged and no inspection form
January 08, 2021
I was not informed that you would provide UBEr taxi at your expense when time was short as I had a vaccine appointment that day. On return by Uber I waited 20 minutes to pay the bill. Furtherore the inspection form was not provided to me and I am not sure the oil was changed or oil filter changed.
Written By: KENT
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January 07, 2021
First time at Jackson's Toyota in Barrie. Great service! Had 2 Toyota Canada recalls on my 2013 vehicle resolved promptly and courteously. Also, the new "contactless" checkout is fantastic.
Written By: Doug &
Hi Doug and Kathy, Thank you for the review.
January 07, 2021
Written By: Brooklyn S
Hi Brooklyn, Thank you for the rating.
Great
January 05, 2021
I had an excellent experience, Sales Rep Brent was fantastic, he was patient, knowledgeable, and provided great service - not your 'typical' car salesman - he goes above and beyond. Definitely recommend him.
Written By: RAYMOND
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January 04, 2021
I have known Bob Jackson and his family for many years. Their legacy of remarkable customer service, competitive pricing and quality cars, trucks and SUV's has solidified my loyalty for many years to come.
Written By: Retrobox
Hi there, Thank you for the review.
The service was not inspected, missed lights out
January 04, 2021
I we most like not bring my vehicle back, I know if I do my own work on my truck it’ll get inspected right. Also we not be buying any other vehicles from Jackson Toyota or remain to friends or family
Written By: ROBERT
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January 04, 2021
Giving 3 stars only because of the amazing service advisor DERRICK who went above and beyond! Texted, called, and checked in often throughout my 4 week wait to get my car back. Lost the both keys to my brand new Highlander while at the cottage up north. Had to get it towed 200km down to Jackson's Toyota. There they told me they didn't have stock of a new fob, but it would be 1-3 days...which turned into 2 weeks and still no sign of a new key. At a day shy of 4 weeks, I finally contacted Toyota's Head Office. I received a response within an hour where they contacted the parts manager at Jacksons - who miraculously had a key that same day for me! I realize it is my fault to have lost my keys, but to wait 4 WEEKS for a new key (and may have been longer had I not contacted Head office) is rediculous. My car sat in their lot for an entire month while I had nothing to drive - I'm sure there is a way they could have grabbed a second key off of an unsold car on the lot to program for me until the new set came in! Derrick was wonderful though - he attempted to talk to the parts manager to see if there was anything he could do to get a key, as well as arranged around my schedule once I finally got notice of a new key as I was coming from 2 hours away to pick it up again.
Written By: Rachel K
Great Customer Service!
January 04, 2021
Great Customer Service shown by the Jackson’s team especially during these unprecedented times. Great job Jackson’s Toyota and happy New Year!
Written By: DIANNE
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January 03, 2021
Friendly staff and service department. Cameron from service department was very friendly and helpful. He took time to explain what was happening with my car and how they will resolve the issue. Good guy to deal with. 😀
Written By: Melissa S
Hi Melissa, Thank you for the review.
January 03, 2021
Excellent service!
Written By: Kathryn A
Hi Kathryn, Thank you for the review.
