Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4011 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
We had a great experience purchasing our second brand new car!
July 07, 2020
We purchased our 2020 Rav 4 on a Thursday night. We didn't plan on purchasing the vehicle that night but Lee was a pleasure to work with. He was very knowledgeable and listened to us. He had the vehicle ready for us on the following Monday. It was great service and we are very happy with our new Rav!
Written By: DARREN
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Your Friends at Jackson's Toyota
View ProfileFound everything I wanted in a vehicle great service
July 05, 2020
I was sold a 2020 Corolla hatchback, best car ever. Thank you Ramit for your excellent knowledge and being so genuine during the process.
Written By: ALLISHA
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View ProfileVery disappointed and frustrated
July 05, 2020
I brought my truck in at 8:15am on Thursday, July 2nd for a recall on my Tacoma. I was told it would take a large portion of the day which is why I needed to drop it off in the morning, and if it were to fail the inspection they would need it for longer. I was never specifically told more than 1 day. I was disappointed and frustrated to learn after 3-4 hours that I wouldn’t be able to pick up my truck until the next day “mid to late afternoon.” I had already made plans to go up north for the weekend so I had to ask my Dad to pick it up for me on Saturday, which was a huge inconvenience for me and him. I also asked if someone could check my steering wheel as I noticed it was rubbing against the steering column. I was told the clip was broken on the inside and would cost me $223 plus tax to fix. I told Jim, that I did not want to purchase that part, as I believed that if the clip on the inside was broken it would be an assembly defect. I was told I was over my warranty of 3 years so it was not covered. I was pretty upset with that reason as I have 37,000 km on my truck after 4 years. Thanks to Jim Barrett for doing the best he could to accommodate me, however I wish that I was told more specific details of the recall and wish that Jackson’s Toyota would have done something for me, for the broken clip in the steering wheel, after the inconvenience caused by the recall and miscommunication.
Written By: ADRIAN N
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July 05, 2020
Winter tires changed and brake service. Great service and easy drop off and pick up. We went at 7:00 pm & no issues
Written By: JAMES
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Tire change was fine
July 05, 2020
The actual tire change was fine but the whole Covid precautions were confusing. Envelopes for the drop off hard to find (had to get service attendant's help to find them). They were supposed to call my cell when the car was done but they phoned home instead. I had to find someone when the car was done. Payment was nothing like the description in the email (no PIN, no self serve kiosk). When paying, the person was beside the shield, not behind it, and didn't wear a mask. The service itself was fine.
Written By: RAYMOND
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July 03, 2020
Written By: Gordon E
Hi Gordon, Thank you for the rating.
July 03, 2020
Written By: Gordon E
Hi Gordon, Thank you for the rating.
Prompt and safe
July 03, 2020
Very safety minded and practiced. Smooth transaction. Work was warranty related, so, no charge but had there been, the payment kiosk is easy to use. Thanks!
Written By: DEBORAH
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June 30, 2020
So I had my car in for a recall last week, which was completed quickly and efficiently. But today I noticed that my lower front grille was missing, and I had barely driven the car since bringing it in... I called the dealership a little upset, wondering what had happened and if they'd accidentally removed it. Not only did they take a serious look around for it, but they even went as far as showing me camera footage of the car being driven out of the shop... with the grille still in place! I must have lost it somewhere driving. A big thanks to Michael and the others who went above and beyond to ensure my peace of mind, guess I need to go grille shopping :P
Written By: Ian H
Hi Ian, Thank you for the review. Safe Driving!
Tire change & maintenance.
June 30, 2020
I was pleased with how things were organized under different circumstances and my car has new lease on life, well done all around.
Written By: MARGARET
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