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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

4013 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota
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June 19, 2020

Thanks go to the Service Advisor Elie A. Excellent customer service. All questions answered, transparent, with pictures sent to me. Services: Recall, CAMPAIGN R75-FRONT PASSENGER AIRBAG INFLATOR and the brake fluid flush.

Written By: Evgueni M

Jackson's Toyota responded on December 11, 2020

Hi Evgueni, Thank you for the review.

Jackson's Toyota Jackson's Toyota
User Photo

June 19, 2020

Thanks go to the Service Advisor Elie A. Excellent customer service. All questions answered, transparent, with pictures sent to me. Services: Recall, CAMPAIGN R75-FRONT PASSENGER AIRBAG INFLATOR and the brake fluid flush.

Written By: Evgueni M

Jackson's Toyota responded on December 15, 2020

Hi Evgueni, Thank you for the review.

Jackson's Toyota Jackson's Toyota
User Photo

June 19, 2020

Written By: kend0940 k

Jackson's Toyota responded on December 11, 2020

Hi Kend, Thank you for the rating

Jackson's Toyota Jackson's Toyota
User Photo

June 19, 2020

Written By: kend0940 k

Jackson's Toyota responded on December 15, 2020

Hi Kend, Thank you for the rating

Jackson's Toyota Jackson's Toyota

Contactless Car Appt

June 19, 2020

I must say I was skeptical about contactless car service. However, I think I prefer it this way after experiencing it. Pick up and drop off was easy and quick and all decisions were discussed with me via text. I liked it. Not that the advisors aren’t wonderful but I would definitely do contactless again.

Written By: CHRISTINA

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Jackson's Toyota Jackson's Toyota
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June 19, 2020

This was my first contactless appointment and Jacksons has it set up extremely well. Vicky arranged a rental vehicle which I didn’t request until the very last moment. My service advisor, Jim Barrett, contacted me to confirm details of the service and kept in touch with updates upon completion and the process to check out.

Written By: Heather H

Jackson's Toyota responded on December 15, 2020

Hi Heather, Thank you for the review.

Jackson's Toyota Jackson's Toyota
User Photo

June 19, 2020

This was my first contactless appointment and Jacksons has it set up extremely well. Vicky arranged a rental vehicle which I didn’t request until the very last moment. My service advisor, Jim Barrett, contacted me to confirm details of the service and kept in touch with updates upon completion and the process to check out.

Written By: Heather H

Jackson's Toyota responded on December 11, 2020

Hi Heather, Thank you for the review.

Jackson's Toyota Jackson's Toyota
User Photo

June 18, 2020

I was hesitant to return to Jackson’s Toyota in Barrie because the last time we were there we had a terrible experience... however, we didn’t want to fees to have the truck re-diagnosed at a different Toyota shop. The service this time was excellent. Elie Assaf called us several times to update us on the truck’s needs and timing for pick-up. They called to ask if we wanted to check for a recall and when the problem did effect our truck they immediately set us up with a rental. They were also transparent and clear about their Covid precautions and safety measures.

Written By: Sally A

Jackson's Toyota responded on December 11, 2020

Hi Sally, Thank you for the review.

Jackson's Toyota Jackson's Toyota

No Contact Service

June 16, 2020

Had my tires changed over and maintenance done in a no contact appointment. It was fine except it wasn't clear to me where the envelopes were for the keys outside. Inside the chute wasn 't obvious. Then at pickup , I was in contact with an employee to pay and look over paperwork so was confused as to how that was no contact. Didn't worry me just made no sense.

Written By: WENDY

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Jackson's Toyota Jackson's Toyota

Fast, courteous, friendly

June 16, 2020

Car was in for warranty service inspection. Checked lights, horn, inspected drive belts, differential fluid and washer fluid and maintenance service.

Written By: JOSEPH

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