Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
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always great, and friendly!
April 10, 2015
always great, and friendly! always great, and friendly!! always great, and friendly!!!! no more need be said. Thank you for asking
Written By: John
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Excellent
April 10, 2015
I brought my truck in for a quick lube oil change and had excellent service
Written By: Ryan
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Work agreeed to and signed for was not done
April 10, 2015
On March 16 I had an appointment concerning two GM recall notices. I was there for over an hour. At the end I was told that the recall flooormat for my car would have to be be ordered. I was told in detail how long my next appointment would have to be and exactly what work was entailed. I was then required to sign a form ordering my GM required replacement flormat. When the part arrived I was notified and made my follow-up appointment for April 8 at 1:30 p.m. Once more my car was examined by a Murray's employee and once more I signed a sheet acknowledging that you were about to replace that map and a light associated with the car's airbag. Once more I was told how many hours it would take to do each of these jobs - several, as though it was 1:30 I was told the car would not be ready till 5 p.m. Around 4:30 I received two calls, one from Ms Javier, one from another man saying ALL the work had been done. When the shuttle returned me I once more had to sign a document acknowledging that the work I'd signed for earlier had been done. When I finally received my car after waiting for 15 minutes I saw that the mat had not been replaced. Inquires inside led no where. No one could explain. No one would appologize. No one would assure me that the work I'd signed for and GM was paying for would be done. When I left I was told a manager would call me yesterday. That never happened. What is going on? So far you have the docuemnts you made me sign that make it appear the work was done. Is safety recall work required by GM but undone being billed to GM? What was being done to my car in the three hours plus that it was left with you? I await your reponse before I send a copy of this letter along with all documentation to GM.
Written By: John
Good evening John , I have left many messages for you at home. Is there a better way to contact you . We do have a solution for this. can you please call me at 204-275-4560. Kelly Scott Service Manager
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Very efficient, friendly, work completed in the time frame stated and shuttle service was good.
April 10, 2015
I enjoyed chatting with several of the staff while the work order was been processed, the expediency of getting things done, the update from Chris on the timing and completion of the work as well as the good shuttle service.
Written By: George
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Ryan made my experiance at your shop excellent!
April 10, 2015
He was very informative, helpful and went the extra mile for me, I will be back, this dude was awsome
Written By: Lisa
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Murray Chev Olds helped out
April 10, 2015
The service department assisted with my concerns as soon as I called. Rennie called the next day to advise me of the concern and let me know that the car was ready
Written By: Sharon
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Does GM need another loan?
April 10, 2015
My recall went fine, keys were modified promptly and I received my car back quickly. What I am writing about is the extra key I asked for when talking to Ryan. I was told that an extra key would be around $10-$11 dollars, I agreed to this cost. What I didn't agree to is that GM needed a code to cut the extra key at a cost of $10 making my extra (un-chipped) key now costing close to $25. I had an appointment to get to so there wasn't time to ask why the key cost so much at the time, but later I called Murray Chev and asked Ryan, he immediately transferred me to the casher who explained the GM charge for a key cut code. I in no way blame Ryan for this, I do blame GM.
Written By: Kathleen
Good evening , I understand Ryan has got this taken care of . If any outstanding issues please call me at 204-275-4560. Kelly Scott Service manager
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enjoyable
April 10, 2015
GM recall. Knowledgeable and courteous staff. Kept me informed with what was going on with my vehicle. Good experience.
Written By: Barry
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Ryan is great to deal with, always keeps you informed. Great service
April 10, 2015
Ryan is great to deal with, always keeps you informed. Great service
Written By: Bill
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Fast, friendly, fantastic!
April 10, 2015
There was a leak in one of the hoses in my car, I was given a courtesy car for the two days that they needed my car in order to repair it. I did not have an appointment and they were able to take my car right away. I have continued to purchase my vehicles from Murray Chev for the past 20 years mainly because of Peter and the level of service that I receive. Thank you and keep up the great work!
Written By: John A
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