Murray Chevrolet Winnipeg
1700 Waverley St , Winnipeg, MB, R3T 5V7
Member since February 19, 2015
1700 Waverley St Winnipeg MB R3T 5V7Overall Score
Murray Chevrolet Winnipeg2857 Reviews
2715Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Great
March 19, 2015
Oil change was done on this visit. Was good service and was fast.
Written By: Ed
Related Staff:
There are no staff members associated with this review.
Always good
March 19, 2015
Never an issue with this dealer. Always professional and prompt Would highly recommend
Written By: Robert
Related Staff:
interesting
March 19, 2015
Everytime we come for a quick oil change it is a production. first time 2 hrs. last time they took my car a again for a quick alignment check which I didn't ask for. Just a oil change
Written By: Valli
I am sorry to hear it took that long . we do offer a Free Alignment inspection on every car in for an oil change . The total process should still be 15 minutes or less. Please call me or email me to discuss. Kelly Scott Service Manager 204-261-6200 ext 212 Kelly@murraychevrolet.ca
Related Staff:
There are no staff members associated with this review.
Excellent service!
March 19, 2015
My experience was great and very accommodating! Thank you for sending someone to pick me up in La Salle when my vehicle was ready.
Written By: Mona
Related Staff:
Always top notch service.
March 19, 2015
My family and I have been bringing our vehicles to Murrays for close to 15 years. We continue to come back year after year because of the top notch service we have always received. The service reps are always knowledgeable and easy to reach. I always recommend their services to my friends and family.
Written By: Kevin
Related Staff:
Terrible Customer Service.
March 19, 2015
Brought the vehicle in for a maintenance check and possible oil leakage. Parts had to be ordered and service dept would call when the parts were in. Decided at that time to order an extra key for the vehicle. About a week and a half went by with no calls from Murray so decided to call the service dept and was told the parts and the extra key was in (no one bothered to call us that the parts were in) so I made an appointment a few days later to bring the car in. Car was dropped off and again was told the key was in, repairs were done and when I picked up the car the key was not in!!! Not sure what's going on, so I spoke to Dennis who told me the key would be in the following week and he would call me. Well it's been two weeks with NO CALL again regarding the extra key!!! Still waiting for the key. Terrible customer service.
Written By: Cliff
Good evening Cliff , I do understand Dennis has had you in and taken care of your concern . I do apologize for this . if any outstanding issues please give me a call at 204-275-4560 . Kelly Scott Service Manager
Related Staff:
Received excellent level of service and open communication
March 19, 2015
Stopped in for an oil change in support of my warranty. A bit of a wait to get in, but service agent let us know the wait time and we stayed. I took the opportunity to book my vehicle in for repair because of recent fender bender. Collision department were very helpful and booked my vehicle in, explaining what needed to be done, arranging a loner and ordering parts. I've come to expect this type of service from Murray Chev. Enjoy my interactions at this location and was main reason I purchased my vehicle from this location. Thank you.
Written By: Denise
Related Staff:
There are no staff members associated with this review.
excellent
March 19, 2015
Having the pleasure of dealing with Dennis over many years and two vehicles - he is always very courteous and knowledgeable. He takes the time to describe any issues and makes sure he keeps you updated on the progress of the work. Thank you Dennis!
Written By: Richard
Related Staff:
The visit was fine, reps were polite and helpful, walked me to the wait room. Coffee and a newspaper was available.
March 19, 2015
I enjoy coming to Murray's. I like looking at the new cars in the showroom and sitting with the paper. or watching TV while I am waiting Staff is very helpful, esp. Peter who remembered my name and called me by it. My only suggestion would be to get better quality coffee if possible! :)
Written By: Cheryl
Related Staff:
There are no staff members associated with this review.
Attended the service dept and Dennis was not there but he followed up with the repair work scope and cost associated
March 19, 2015
I pulled up to the doors and waited 10 min.outside . A customer was allowed in at the door beside me so I waited. When I did get in there were people waiting to be attended to and getting frustrated for waiting. The gentleman that was let in before me had not been attended to and was wandering from podium to podium interrupting and being rude to customers because he felt he was owed service first. There was no control of this customer unfortunately. When I was attended to I had to go to a service desk that was at the other end of the shop.Just a little confusing that there was not enough manpower first thing in the morning when the appt. was made a 2 weeks ahead.
Written By: Alfons
Good evening Alf , I do apologize that sometimes there is a wait outside at doors. Sometimes different rows move at different speeds do to complexity of concerns . Is there anything we can do for you . Please call to discuss as your feedback is important to us . Kelly Scott Service Manager 204-275-4560
Related Staff:
