Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 17, 2018
Love Honda Product ..Love the CRV ... Very Good services....
Written By: Aline C
Thank you so much for the lovely review Aline! We love the CRV too :)
January 17, 2018
I have to drop my rating of Palladino Honda from a 4 to 1 star. In the past, my experience has been pretty good. My absolutely favorite thing about Palladino was their online booking! I used to tell everyone that booking for service was so easy as you didn't have to call anyone and could easily choose your slots. Welp, as of now, that convenience is gone. The online system is horrible, slow and makes you choose an advisor, which makes zero sense because the slots available aren't even valid (like Canada Day, as example). On top of that, you can't cancel the appointment easily, as the system doesn't let you reopen appointments. Horrible software - their website has gotten so much worse as well to the point you can barely click on anything. I ended up taking my car to Moonglo Auto and was surprised by how great the service and booking was there. My only though is that Palladino has reached that point where theyve grown too fast and no longer care about customers. It was a good run, but I will surely take my business elsewhere in the future.
Written By: J S
J S, we're disappointed to read this review. Unfortunately due to your screen name, we are unable to contact you directly and kindly ask that you reach out to our Assistant General Manager, Cody Arnett by emailing cody@palladinohonda.com
January 17, 2018
Written By: J S
Thank you for the great review, Jon!
January 16, 2018
Bought a 2015 Tiguan with 20k on it about 6 months ago. It had a broken windshield which Honda replaced, however they broke the driver side wiper arm in the process. Since I’ve had the car the wiper has broken 3 times and is now not covered under warranty with VW since Honda tried to fix it in the first place. Honda now refuses to honour this part since I am out of the 6 month window. I would avoid their used car department.
Written By: Dante D
Hello Dante my name is Lee Mulligan I am the General Manager please contact me at your convenience. I would love to take some time to try and help the situation.
January 16, 2018
I had bought my honda civic roughly 3 months ago, great car, but the service you receive after you sign papers and drive off the lot is poor. for exemple, I was promissed 2 complimentary oil changes, which was given to me in a gift card (Pallidino honda gift card) which can only be used in Sudbury. I recently moved to Barrie, and the card is basicly garbage from what they are telling me and will not do anything for me in this case. moral is: don't expect much after you sign the papers, they will tell you you're a part of they're family...it's bs.
Written By: Robin L
Robin, we are disappointed to see this review. We always try our hardest to make sure that everyone feels like a part of our family even after the sale. I have spoken to our General Manager and if you can return the gift card he will provide you with a cheque worth the amount of the card. We’re sorry for the trouble!
January 15, 2018
Written By: Cody A
Thank you for the stellar review Cody! We appreciate your response!
Clamps on hoses
January 14, 2018
Had to go back and forth until the proper clamps were installed to the antifreeze system. The antifreeze kept leaking because poor quality clamps were installed.
Written By: MARILYN
Thank you for your feedback Marilyn, we appreciate your response!
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Clamps on hoses
January 14, 2018
Had to go back and forth until the proper clamps were installed to the antifreeze system. Poor quality clamps were installed that caused the antifreeze to leak.
Written By: MARILYN
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January 13, 2018
Written By: Josh L
Thank you for the awesome review Josh! :)
Rob was helpful and professional and was able to find me that Honda that I wanted.
January 13, 2018
After being involved in a car accident, I needed to buy a new car. Rob was helpful and professional and understood my requirements. He found the right car for me.
Written By: Deborah
Thank you for your lovely review Deborah! Enjoy your new car!
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