Roy Nichols Motors Ltd
2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M7Overall Score
Roy Nichols Motors Ltd1401 Reviews
241Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 28, 2023
If I could give 0 stars I would. I am so disappointed. Horrible customer service. I have been trying to buy out my lease. I have been given conflicting information. i have been told someone will call me back, and then no one calls me back. I have asked to book an appoint 5 times- and no one will help me book an appointment or secure a time. Today I called and asked to speak to the sales Manager to help me, because its been two weeks of back and forth, and my lease is up in 6 days. I did not use rude language whatsoever, I was expressing my concerns, to a Manager (I am also a Manager at my job, and it is our job to listen to and address customer concerns) and he straight up told me he has zero obligation to help me and I should go somewhere else. This man cut me off several times while I was calmly talking, and made me feel so small. I'm digusted and SO upset. Horrible horrible customer service.
Written By: Samantha M
I am sorry to hear about your recent experience here at Roy Nichols Motors. If you are willing to give us a second chance I will see to it personally that you are taken care of in a timely and respectful manner. Please contact me directly asap. Thank you for your feedback. Sincerely, Karen (Marketing Manager) karen@roynicholsmotors.com
April 25, 2023
Great service
Written By: grant w
April 24, 2023
I would recommend Roy Nicols Motors in a heart beat.
Written By: Stephanie R
April 24, 2023
Written By: Sandra B
April 23, 2023
Great service. Was served in a timely fashion.
Written By: DEBRA C
April 22, 2023
They bent over backwards to ensure that my work was done quickly as I need my car for an appointment. Even though they were very busy they took my car in first. Excellent customer service.
Written By: Jackie S
April 20, 2023
Caring people. Inside workers neat and efficient. Service man fixed the problem.
Written By: Robert J
April 16, 2023
Took my wife’s corvette in for some work and a detail package the gold one When I got car back was not impressed they said they waxed it so I talked to department manager he just said it looked to him it was waxed and walked away and left me standing there with out even talking about it will be talking to the owner of dealership on Monday don’t ever get your car detailed there
Written By: Glenn B
I am sorry to hear about your recent experience. I have been informed that you were disappointed that the wax application did not improve or repair paint damage on your vehicle and that the service manager left the conversation after repeated attempts to convey this. It is not our practice to debate and argue with our clients but I am sorry that you left feeling unsatisfied with your service. Thank you for your feedback.
April 15, 2023
Written By: Jerry C
April 13, 2023
Fantastic customer service. Daniel in the collision centre goes above and beyond to make customers happy.
Written By: L C
