Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1642 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 12, 2023
Resolved an issue 2 others said didn’t exist. Faran was excellent!!
Written By: Jamie G
Hello, Jamie. Thank you for taking the time to leave us your comments and for the five stars! It means a lot to us to hear of your experience. We're happy to hear we helped resolve your issue. We will be sure to pass along your kind words to Faran!
June 11, 2023
Mid dealership
Written By: Thebdude222
Thanks very much for the five stars!!
June 10, 2023
Written By: Krunal P
Thank you for the four stars, Krunal! We greatly appreciate it. We'd love to hear what could have made it a five star experience for you if ever you're so inclined.
June 09, 2023
We had the pleasure of purchasing our vehicle (2023 Palisade Calligraphy) from Tony Dang. He was very knowledgeable about the vehicle that we purchased, very friendly, patient and was never pushy like other sales reps (other dealerships)which is why when my husband and I came to our final decision, we chose to purchase from him. When we picked up our vehicle, Tony was there to guide us through every step and explained what needed to be done. He was also so helpful in setting up our Bluelink and accessories we purchased. He also demonstrated all the techy feature that our vehicle came with! We would definitely recommend purchasing your next vehicle from Tony!
Written By: Sherrylyn D
Hi, Sherrylyn. 5 stars! Wow! Thank you very much. We will be sure to pass along your kind words to Tony. Congratulations on your new Palisade! It's a gorgeous SUV to say the least!
June 09, 2023
The Service team are always excellent. Keep you informed on the progress of your vehicle and always happy to answer any questions. Always a great experience.
Written By: Andy M
Hello, Andy. Thank you very much for taking the time to leave us your comments and for the 5 stars! It pleases us greatly to hear of your experience with our Service team. We look forward to seeing you on your next visit.
June 08, 2023
They bought a car a couple of days ago. I liked everything. I was 3 month ago. Then I also bought a warranty for the replacement and repair of wheel tires. Today, I came to a nearby car repair station. The employee met me and talked to me as if I was asking him to borrow money. And after a short conversation, he offered to go and think and then come to him. Zero customer orientation. So I was offered to pull the nail out of the tire after a week. Or give the car for the whole day. Moreover, they did not provide me with any explanations regarding the workload. The car repair station was empty. No customer. And all this with a sad, passive look and voice, definitely not motivating to work with them. So I went to another workshop with a nail in the tire and a flat tire. This is not service, this is horror. Or just sell the car.
Written By: Volodymyr
Hello, Volodymyr. We appreciate you taking the time to leave us your comments. Please know that we do take our customer experience and feedback seriously. We can understand your frustrations with not being able to have your tire repaired right away when you stopped by. As Faran explained to you when you brought your vehicle in without an appointment, because we were booked solid (our service drive-thru may have been empty, but that is because we do not service or leave cars in the drive-thru), we were unable to get you in right away. He did confirm that you in fact had warranty that would cover the repair and he also offered to have you leave your car with us and he would ensure that it would get in later that day, but you stated you had an appointment and would not be able to leave your car. Faran suggested dropping it off the next day and you agreed to do that. We are happy to hear that were able to get your tire repaired quicker elsewhere and that it was covered under your warranty.
June 07, 2023
We bought a 2022 Tucson Hybrid Feb. 15/ 2022. The deal was satisfactory. When we went for our first service we noticed a sign that read service intervals every 6 months. We checked our Operators Manual and it stated every 8 months. We called Hyundai Canada twice and was assured regardless of where we lived in Canada it was every 8 months. When calling service we are always asked to leave a message which takes up to two days for a return call?? I put an order in for a 2023 Tucson Plugin Hybrid. This spring I was called in to discuss the difference having 12000 K's on my 2022 Hybrid Tucson with identical equipment. I was told $12---$14000 difference including the Gov. Rebate. Checking with another dealer we were quoted $9000 difference and we would receive the rebate. I priced out two new cars for young friends and in both cases Murray Hyundai was 10% higher than two other Hyundai dealers in Winnipeg. My friends did buy from the other dealers. We will no longer be getting our car serviced ay Murray's Hyundai, nor will we buy a car from them again!! Murray Thompson
Written By: Myrna T
Hello, Mr. Thompson. We appreciate you taking the time to leave us your comments. Please know that we do take our customer experience and feedback very seriously, so it concerns us greatly that you feel the way you do. Your owners manual does indicate service is recommended every 6 months or 8000 KMs. It is possible you are misreading the maintenance chart as it does show both “8” and “6” - whereas the “8” refers to a multiple of 1000 (KMs) and the “6” refers to the amount of months. If you would like to discuss this in more detail with our Service Manager, Jeff Eusebio, he would be more than happy to chat with you. He can be reached at 204-269-5555. As for the second part of your comments, whereas every deal is different, and we are unable to find a record of your appraisal in our system, unfortunately we are unable to comment on the price disparity you refer to you at this time. Our Sales Manager, Graham Millar, would be more than happy to discuss your concerns in greater detail, though. He can be reached at 204-269-5555
June 05, 2023
As always my experience was great. The staff were courteous & efficient and the service was very good.
Written By: Carl M
Hello, Carl. Thank you very much for taking the time to leave us your feedback and for the 5 stars! It pleases us to hear of your experience with us.
June 03, 2023
Terrible customer service. I tried to book an appointment and tried to talk to a different service advisor since the service advisor I was assigned to was not working today. The front receptionist simply told me to call back on Monday when my service advisor is available and did not suggest any other option and hung up. Definitely not going back to them.
Written By: Rhina G
Hello, Rhina. Thank you for taking the time to leave us your comments. Please know that we do take our customer experience and feedback very seriously so it concerns us to hear of your experience. We apologize for any miscommunication that may have occurred when you contacted us. Our Service Manager, Jeff Eusebio, would be more than happy to discuss this with you in more detail. Please feel free to contact him at 204-269-5555.
June 01, 2023
Terrible experience for the service department. They’re lack of knowledge of their product and unprofessional. My vehicle’s back camera doesn’t work. I took it to the service department for 3 times. The 1st time, they made a wrong decision. After, the problem still cannot fix it. They told me need to wait for a similar vehicle with the same unit to confirm the dead unit is actually faulty. When I follow up with them, they suggest I could take my vehicle to another company (Canadian Tire) to fix it. After that, I sent an email to the Customer Service Manager, Jeff to follow up with my case. A week has passed, I don’t receive any reply from Jeff. This is my worst dealership experience.
Written By: Ricky I
