Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
always good
March 08, 2017
As usual, excellent customer service by service advisor the drop off and pick up at work service is always on time.
Written By: ALISON
Alison, thank you for the awesome review about our service advisors!
Related Staff:
Jay was professional, personable and attentive.
March 04, 2017
Our experience at Palladino Honda was very positive. Staff members were personable, pleasant, and efficient. The workplace seemed well-organized, relaxed and friendly. Options were presented clearly but not forced on us with hard sell tactics. Jay and Rick especially made us feel welcome and valued as customers.
Written By: Jim/Cath
Jim and Cath, we truly appreciate your kind words! We're so glad you had such an awesome visit with Jay and Rick. We hope you enjoy your Honda Ridgeline!
Related Staff:
Bradley is always fantastic to deal with.
March 03, 2017
I was scheduled for a timing belt change and to look at a pre-existing issue i had with a power steering leak. Bradley was courteous and professional throughout the process. He kept me informed of what was required as the service technician looked at my vehicle and provided HONEST feedback of what I needed done (extra things came up while the timing belt was being replaced). He is a large reason why i go to Honda to get my work done. I get the benefit of Honda parts and someone honest to deal with.
Written By: MARK
Mark, we're happy to hear you appreciate Bradley's honest feedback! Thank you for the awesome review.
Related Staff:
There are no staff members associated with this review.
Great to deal with
March 03, 2017
Jayson was very easygoing nice to talk too and honest. He took his time even though he was very busy. I would definitely recommend Jayson to anyone.
Written By: Joel
Joel, thank you for the wonderful review about Jayson! We hope you enjoy your Honda Ridgeline!
Related Staff:
Joy ridding my car, while in your care!!! NOT HAPPY !!!
March 03, 2017
Feb. 22/17 car in for fixing passenger mirror and passenger door handle. Tel tail, installed on car by Intact insurance, shows the car driven 3 km's and had hard acceleration and hard braking while it was in your care and control! This device is used to lower my 16 year old sons insurance bill! YOUR lack of respect for privet property has misinformed my insurance on my sons driving. The ball is now in your court to turn this "Poor" into "Excellent". Honda makes a great product, can't say the same for the service! Dan Soucy
Written By: DANIEL
Daniel, we sincerely apologize. I have been informed that our Service Manager Ray has been in contact with you to resolve this issue.
Related Staff:
There are no staff members associated with this review.
service is fine but i have a few suggestions concerning the lay out of yor showroom
March 02, 2017
the sales people are wonderful quite helpful you need a better washroom facility. i have a medical condition where i needed acces to a washroom right away and it was busy all the time and i had to cut my visit short cause i needed to get home.i couldnt take the time to get the features of my new truck explained to me and i would have liked that.
Written By: LAURIER
Laurier, we appreciate you taking the time to complete this review. We will address the washroom issue with management. Rob would be more than happy to go over the features of your new vehicle with you at your convince. He may be reached at 705-673-6733 ext 280. We hope you enjoy your new Honda Ridgeline and feel better :)
Related Staff:
Issue since air bag recall fix
March 02, 2017
I brought my 2009 Honda Fit Sport in for a B1 service on February 10. It also had the fix for the airbag recall done at that time. I never had any issues with the airbags in the 8.5 previous years but since then the airbag warning light (not the one that says SRS) has been on intermittently. I brought the car back in on Tuesday February 21 and was told an old code was still in the system. They cleared the code yet the light came back on intermittently the following day. The car was returned again on February 24. This time I was told the issue had nothing to do with the recall and the diagnostics alone would cost $200+. Needless to say, I refused. Now I am left driving a car, unsure if the airbags will actually work when needed. Again, I never saw any airbag warning light in the 8.5 years I have owned the car. This issue came up IMMEDIATELY after the recall fix was done.
Written By: LYNNE
Lynne, we apologize you are still experiencing this issue. Our Service Manager Ray with be in touch with you today.
Related Staff:
Best service i have ever had at any dealership !
March 02, 2017
Rob was very informative, he did not try to sell us anything that we did not need or want. I appreciated that. Every one at Palladino Honda was great to work and deal with. Thanks very much I hope too get many years of quality service at Palladino Honda. This is my first Honda that I have owned I hope I get many problem free years out of the vehicle, and if its good to me we will buy another Honda product in the future. Thanks again sincerely. Chris and Michelle
Written By: Chris
Chris and Michelle, we really appreciate your awesome review of your experience with Rob and the Palladino Honda team. We promise to provide you with excellent service for many years to come and hope you enjoy your 2017 Honda Civic!
Related Staff:
in and out
March 02, 2017
low pressure icon was on, an appointment was made without hesitation, job was done in twenty minutes, was received with an inviting hello and smile...
Written By: JOHN
Thanks for the feedback John!
Related Staff:
There are no staff members associated with this review.
Awesome salesman !!
March 01, 2017
Jason ball your the man ! Excellent customer service. Felt at home from the second I walked in . So thank you very much!
Written By: Kyle
Kyle, we love when our customers feel at home when they come to visit us! Thank you for your review!!
Related Staff:
