1000 Wallace Ave N , Listowel, ON, N4W1M5
Member since November 13, 2013
1000 Wallace Ave N Listowel ON N4W1M51125 Reviews
606*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 30, 2020
I bought a truck here for work in 2018 a 3500HD and I have never been able to get the truck in for a diagnostics quick every time I try they tell me they are booked for 3 or 4 or sometimes even 7 days, so to anyone who wants a truck for work I suggest not go here because if you are gonna need quote service you can expect to have to cancel all your work for at least a week.
Written By: John F
Hi John, we are so sorry to hear that you are unhappy with the service with us. Could we please have the Service Manager reach out to you to talk this over?
May 13, 2020
Booked an appointment a week ago for this morning at 8:30am. I showed up at 8:15am at which point they took my van. I went back to the guy twice informing them I had to leave by 9am. At 9:05am I had to go get my keys back because they still haven’t looked at it. What’s the point of making any appointment if you aren’t going to follow it. I’ll just book any repairs at Waterloo for now on. Oh, I should also add that my van was in for a quick recall regarding the seatbelt alarm.
Written By: Evan F
Hi Evan, we are so sorry to hear of this unfortunate situation for you. Can we have our service manager Keith reach out to you by phone?
May 13, 2020
Booked an appointment a week ago for this morning at 8:30am. I showed up at 8:15am at which point they took my van. I went back to the guy twice informing them I had to leave by 9am. At 9:05am I had to go get my keys back because they still haven’t looked at it. What’s the point of making any appointment if you aren’t going to follow it. I’ll just book any repairs at Waterloo for now on. Oh, I should also add that my van was in for a quick recall regarding the seatbelt alarm.
Written By: Evan F
Hi Evan, we are so sorry to hear of this unfortunate situation for you. Can we have our service manager Keith reach out to you by phone?
March 30, 2020
Every time I come here for service beyond just an oil change it turns out to be a major headache. This is the fourth time now I have not been satisfied with the service I have received. Will not be coming here for service again.
Written By: Erik M
Hi Erik, we appreciate you taking the time to leave us a review. We apologize that you have not been 100% satisfied with your service experiences with us. We will be reviewing this with our service team. We want you to know we take this seriously as our mission here is to always make sure our customers are satisfied with any service we provide. We want to sincerely thank you for your business in both sales and service. Would it be okay if a representative got in contact with you?
March 30, 2020
Every time I come here for service beyond just an oil change it turns out to be a major headache. This is the fourth time now I have not been satisfied with the service I have received. Will not be coming here for service again.
Written By: Erik M
Hi Erik, we appreciate you taking the time to leave us a review. We apologize that you have not been 100% satisfied with your service experiences with us. We will be reviewing this with our service team. We want you to know we take this seriously as our mission here is to always make sure our customers are satisfied with any service we provide. We want to sincerely thank you for your business in both sales and service. Would it be okay if a representative got in contact with you?