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Georgian Chevrolet

65 Barrie View Dr , Barrie, ON, L4N 8V4

Member since March 09, 2015

65 Barrie View Dr Barrie ON L4N 8V4

Overall Score

4.8

Georgian Chevrolet

1264 Reviews

1249
Georgian Chevrolet

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Georgian Chevrolet Georgian Chevrolet
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August 30, 2021

Great personnel. My truck was ready when Chad said it would be ready. Friendly associates. Clean surroundings .

Written By: Jane R

Georgian Chevrolet responded on September 04, 2021

Thank you Jane for taking the time to leave us a review and FIVE -Star rating! We are happy to hear of your excellent experience with our Service Department. We greatly appreciate your business!

Georgian Chevrolet Georgian Chevrolet
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August 30, 2021

I would advise anyone that is seeking a quick express oil change to go elsewhere, even with the group purchase offer available. Unfortunately, there is not much interest in their customers time, perhaps it was because I had used a group offer, but the fact is I have been looking for a new dealership to have work done myself and this was a trial run. ***Upon drop off I was advised by the service rep that The oil change should take approximately 45 mins in which case they would phone me and inform me that they are complete. Well 45 mins turned into 1.5 hours, and then 2. Unfortunately leading to me missing half of my nieces soccer match. When I returned to the service bay (only because the service department was CLOSING), the rep I worked with had gone home for the day. I asked the person who I figured out on my own I had to pay, what had happened and expressed my concern about being completely forgotten about. She said I must not have given them my phone number, which I intentionally did for this reason, furthermore they had my email as well, it’s 2021. Either way I was treated as though I was an inconvenience to this lady. And as someone with service experience myself I can appreciate the end of a hard day, but at least pretend to care about and respect my time. *** Perhaps this is a one off. But I hope that this review reaches others, and can perhaps even bring light to operations to mitigate future disregard for customers time. ***UPDATE*** They reached out to me regarding this matter and seemed to be genuinely interested in improving the process rather than pay me some hush services. This has definitely changed my opinion the matter. It’s not perfect, but it’s progress.

Written By: Scott R

Georgian Chevrolet responded on September 04, 2021

Thank you for taking time to reach out to us Scott. A member of our management team will be contacting you shortly to obtain further details so that we can better assess and address this situation.

Georgian Chevrolet Georgian Chevrolet
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August 27, 2021

I brought my truck in for an oil change and a full check ( 2018 gmc slt). When I got the truck the horn didn't work. I got got ahold of them and they never got back to me 1 month and counting. Do not trust these people.

Written By: Chris N

Georgian Chevrolet responded on September 04, 2021

We apologize for the miscommunication during our last conversation. It was our understanding that you were going to reach out to us to come in when you were available next. I appreciate you taking the time this week to work through this with me and I’m glad we were able to determine how to move forward. We can’t wait to see you back in to order your next truck. Thank you again for your time and for choosing Georgian Chevrolet Buick GMC.

Georgian Chevrolet Georgian Chevrolet
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August 19, 2021

wonderful experience, found a great vehicle that is perfect for our family. 10 out of 10 for sure.

Written By: jessica b

Georgian Chevrolet Georgian Chevrolet
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August 17, 2021

Update to my first review (based on the owner's response) BUYER BEWARE! NEVER going back there. There was ...NO... reduction in price... we had to pay extra on the agreed price, to close the deal! And as stated before... Both managers responded with disrespect for the customer. They were unprofessional and arrogant ! I could not have chose a worst place to buy a vehicle from. I would give them a minus rating for the way they treat customers... if i could. THEY JUST HAVE ONE GOAL THAT IS TAKE AS MUCH MONEY AS POSSIBLE FROM CUSTOMER. We agreed on a sales price (taxes in). I payed in full. While waiting for papers work, they come back and tell me that I had to pay extra for the taxes that weren't added in... because it was a miscommunication amongst their seller and the manager. As the customer, i had no say... i was told ... like it or leave... very unprofessional and arrogant manager! They should have honored the original agreement regardless. Also another customer was waiting they're turn to voice a complaint with the same manager about his purchase.

Written By: D S

Georgian Chevrolet responded on September 04, 2021

Thank you for your feedback regarding your recent purchasing experience with Georgian Chevrolet. We do apologize regarding the communication breakdown between our staff and yourself during the negotiation period over the vehicle. Thankfully we do believe in listening to our customers concerns, and with the help of our senior management team’s approval on the generous price reduction- we were able to come to a very reasonable agreement. We hope that you continue to enjoy your vehicle. Thank you for becoming a Georgian Chevrolet customer.

Georgian Chevrolet Georgian Chevrolet
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August 12, 2021

Gerry at Chevrolet was wonderful. Thank you for your help!

Written By: Sabrina C

Georgian Chevrolet responded on August 28, 2021

Thank you Sabrina for taking the time to leave us a review! We are thrilled to hear of your experience with Georgian and Gerry! Congratulations on your purchase! Have a great day!

Georgian Chevrolet Georgian Chevrolet
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August 12, 2021

Written By: Brian P

Georgian Chevrolet responded on August 28, 2021

Thank you Brian for the Five-Star rating!

Georgian Chevrolet Georgian Chevrolet
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August 06, 2021

Mac was incredibly helpful when we purchased our 2021 Silverado LTZ. We have never had such a great experience purchasing a vehicle.

Written By: carol m

Georgian Chevrolet responded on August 10, 2021

Thank you Carol for the FIVE-Star review and taking the time to leave us a review! Congratulations on the purchase of your 2021 Silverado!! We are thrilled to hear of your experience with Mac. We look forward to seeing you again in the future! Enjoy your new truck! Have a great day!

Georgian Chevrolet Georgian Chevrolet
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August 03, 2021

Written By: peter r

Georgian Chevrolet responded on August 10, 2021

Thank you for the FIVE-Star review!

Georgian Chevrolet Georgian Chevrolet
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July 21, 2021

Written By: Amber B

Georgian Chevrolet responded on August 10, 2021

Thank You Amber for the Five-Star review! Have a great day!

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