1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K71766 Reviews
868*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 04, 2022
Just felt like dropping a quick review on the great service at Nurse. Recently we had a couple challenges with a service to my Duramax Colorado. The service ended up requiring a few visits. While I was frustrated at first, with the delays, but since I’ve been coming here for service for several years now, I was pretty confident they’d be able to sort me out. They did sort me out. Originally, I spoke to someone on the phone (I wish I remembered her name) who went the extra mile to help me find the tires I wanted, even going through old work orders and tracking down the info on previous purchases. We finally ordered what I was looking for, but unfortunately supply chain issues resulted in some false starts and incorrect tires. The breakdown in the parts shipping process was addressed quickly and professionally by Sebastian, the service manager, and Jackie, my service advisor for this service, was pleasant and professional for each visit, even when the visits didn’t go well. It was also great to see Marlinda, who’s been the service advisor for my truck for years. Both Jackie and and Marlinda are top notch, bright, cheerful, professional and knowledgeable. I didn’t get to speak to any of the technicians during this service, but I did hear them trying to sort the issue out with the advisors and they all were diligent and seemed like they cared about doing a good job. So, it’s easy to leave a good review when everything goes perfectly, which it almost always does at Nurse. It’s when things don’t go perfectly that you find out how good a service department really is. Today I am confident in saying that Nurse is every bit as good as their reputation.
Written By: Scott D
Scott - We can’t thank you enough for your review. As consumers, we know it’s frustrating when things don’t go as planned, but as you pointed out, it is in how an issue is responded to that can make all the difference. Your kind words will be shared with Jackie, Sebastian, Marlinda and the management team, as I know it will mean a lot. Thank you for continuing to choose Nurse Chevrolet Cadillac.
December 10, 2021
Nothing but good things to say, amazing communication while my car was with them, kept me updated on parts, asked me for my preference on things and gave me suggested. Made the process so much less stressful! Highly recommend
Written By: Colton H
Colton - Thank you for choosing Nurse Chevrolet Cadillac for your vehicle servicing. We appreciate your comments about the treatment you received and of course, for recommending us.
December 07, 2021
Anastasia was helpful, friendly and very knowledgeable. She kept great communication throughout the looking and buying process, we would highly recommend her to anyone looking for a new/used car. It was my daughters first car purchase and the transaction was very smooth, Anastasia listened to what we needed and found us the perfect car! All in all, great staff and the quality of the used cars are amazing!
Written By: Luanne
Luanne - Thank you so much for your kind words about your recent experience with Anastasia and the Nurse team.
November 30, 2021
Written By: josh249
Hi Josh. We would appreciate the opportunity to review your experience with you. If it is sales related, please reach out to Paul at 905-668-3304 ext 235 or if service related, Sebastian at 905-668-3304 ext 308.