Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4704 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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September 29, 2016
All the staff were friendly and very easy to work with. All my questions were answered, and I feel they went above and beyond to ensure that we had a good buying experience. Thank you!
Written By: Keileigh B
September 29, 2016
All the staff were friendly and very easy to work with. All my questions were answered, and I feel they went above and beyond to ensure that we had a good buying experience. Thank you!
Written By: Keileigh B
The experience was great ! My honda civic i's everything I wanted it to be !! It changed my life .
September 26, 2016
My experience was wonderful ! Dennis and Jayson were extremely helpful I love my new honda civic coupe thanks guys !
Written By: Davis
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Quick and Painless
September 26, 2016
Jayson was very knowledgeable and informative of the automotive industry and was a great help in purchasing my First Honda vehicle. In a span of one week Jayson helped me go from not knowing exactly what car I was looking for to having the keys in my hand of a car that was exactly what I was looking for.
Written By: Roger
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oil change
September 26, 2016
Needs were met. Oil change and inspections were done promptly. I had needed a ride to and from my work while my vehicle was being serviced. They were very accommodating and provided me with a shuttle service. Very courteous and pleasant. explained services done and also advised me on things that will be needed in the future (example: my tires are starting to wear) Proper servicing is very important to me and I am very pleased with what I've received so far.
Written By: BEVERLY
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Amazing!
September 23, 2016
Matt was a big help while I was looking to buy my first car. He made sure it was affordable, safe, and answered all my questions.
Written By: Chelsey
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Purchasing my first car
September 23, 2016
Rob was great! He was very welcoming and down to earth. He carefully explained everything to me and left no questions unanswered! I could tell her was genuine and wanted to deliver the best service possible. Great first experience!
Written By: Jessica
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Easy Going
September 23, 2016
Rob was very understanding of my situation and helped me out in every way possible. Everything went off without a hitch. Thanks again Rob!
Written By: Nathan
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Oil change
September 22, 2016
Palladino Honda is always very efficient, friendly and most accommodating. I never take my Honda anywhere else to get serviced I even bought my car there. I'm a customer for life.
Written By: NINA
Nina, That is great to hear!
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Palladino Team - experts at redeeming themselves
September 21, 2016
My recent experience with Palladino Honda was like a roller coaster, it had its ups and downs but ultimately left my quite satisfied. It began with an unidentified noise in the front end of my 2013 CR-V. The service department assessed my vehicle almost immediately after I called regarding the issue, and informed me that I would need new brakes on all four wheels. I purchased the vehicle new, and this was my first required "wear and tear" servicing; therefore, I respected the findings of the repair specialists. The dealership wanted $1100 to service the vehicle, and sadly, I do not have that kind of money for a break job. They informed me that it would not be detrimental to my Honda Plus warranty if the servicing was done elsewhere, so I elected to do so. I bring my CR-V to my mechanic three days later (Saturday), where my mechanic informs me he cannot repair my vehicle as the dealership stripped the lock nut key on one of my vehicle's lock nuts. I immediately brought it to Palladino Honda, where they drove me to Enterprise and rented me a vehicle on their dime. The next Friday, I receive my vehicle. Palladino Honda covered all costs, and also changed my oil for free for the inconvenience. I was grateful. Monday comes, and I get my breaks changed. The sound remains, and I become upset. Tuesday morning, I go into the dealership, and my frustration got the best of me. I flew off the handle, and got upset with my favorite service representative Bradley. I was rude, and some may say disrespectful. Nonetheless, Bradley and my salesman Jason (along with the sales manager Lee) get my vehicle assessed immediately, and the service technician determines that the after market breaks installed on my CR-V had two metal tabs that were rubbing on my new roter. Not only did Palladino Honda repair this defect, but did so free of charge. Since purchasing my vehicle, I have always dealt with Bradley. He, along with my salesman Jason, are the two sole reasons why I'd return to purchase my next vehicle at Palladino Honda. They are ideal representations of true quality customer service specialist, and Palladino Honda would be a different business without those two, who are willing to do anything to satisfy their clients! Great job guys, you nailed and then some!
Written By: MARC R
Marc, I am glad that we exceeded your expectations.
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