Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3984 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Oil change
April 29, 2015
Went in only for oil change and was informed I was due for Ecm update which they did for me while I waited
Written By: STEPHEN
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salesman broke the law
April 25, 2015
while negotiating the contract 2015 camry LE i specified bottom line off the lot price. no hidden charges i mentioned it at least 4 times and each time the salesman agreed i gave the dealership my visa number for a fully refundable deposit while applying for financing 2 weeks later when i checked to see if my visa deposit had been refunded i was surprised to see brad had taken $50 for licensing fee he had forgot to include it on the original contract the contract we agreed was all inclusive i did not agree to this use of my visa seems to me this is illegal i gave brad lots of oportunity to fix his mistake when i contacted brad to explain his mistake he simply said "im sorry you feel that way" salesman brad jacksons toyota barrie, ontario, canada eric brun 705-791-4728 eric.brun@hotmail.com the only reason im sharing this on facebook is for the $25 rewards points
Written By: Eric
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It was a very fast and efficient process.
April 20, 2015
It was such a pleasure dealing with Noel. He was just so obliging. He met me and then just knew what I wanted as far as a car goes. Thank you
Written By: Nicolette
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Great sévices. Very friendly
April 20, 2015
Excellent costumer service. Friendly. Both sales advisor and manager were very helpful, as well as the finance advisor.
Written By: Mehdi
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Your Friends at Jackson's Toyota Scion
View ProfileNoel and the sales staff at Jacksons toyota a great place to do business.
April 16, 2015
Thanks to Neol and the sales staff and Mike in service for great experience purchasing our 2015 Tacoma. The staff at Jacksons Toyota have good product knowledge are very friendly, the dealership is a very clean and well run business . Thank you R.Saul (Liked the Tacoma so much we bought 2015 corolla)
Written By: Ronald
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total customer satisfaction provided by
April 16, 2015
Noel was well prepared for our prearranged visit, made us very comfortable and knowledgeable and we were very happy when the deal was completed then and there.
Written By: William
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Most recent service (vehicle detailing) was sub par
April 16, 2015
As a Rewards member, I was entitled to a free Deluxe Detail. I decided to use it for my husband's car since I just bought a new car from Jackson's so my own car was sparkling clean :-) Unfortunately it was a very poor detailing job, with dirt remaining in the centre console and floor. We took photos because we were shocked at the poor quality of the work. I understand that I did not pay for the service, however I am still disappointed. And I would certainly not recommend this service to a friend. According to the dealership this is normally a $300 service and I would never pay that amount for the work I received. I am normally very happy with Jackson's high quality of service - but this time, it's certainly not the case.
Written By: Danielle
Hi Brett, as we discussed this morning over the phone this morning, you expectation was that you were getting a $300.00 cleaning with a Deluxe coupon because the rewards paperwork was a little confusing. I’m glad you called me back to discuss the misunderstanding. I explained that the Deluxe cleaning includes an exterior wash, vacuum of the carpets and wiping down the dash and windows. You agreed that was done to your satisfaction. By the way, your next rewards member coupon will entitle you to a Premium detailing where we will take it to the next level.
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Your Friends at Jackson's Toyota Scion
View ProfileI felt like a valued customer - a very rewarding experience.
April 16, 2015
I purchased a new RAV4 2015. I felt valued as soon as I walked in the door and was greeted instantly. I was able to look around the showroom without being bothered, but as soon as I was ready with questions a product advisor was there to assist me. Dave (Atkinson) was very friendly and respectful and was able to answer my questions. I did not feel pressured at all. He guided me through the process and I felt that he listened to my expectations and did his best to see that I got the deal I wanted. I appreciated the follow-up call, after I had the car for a few days, to make sure that everything was okay and inquiring if I had any questions or concerned. Overall, a great experience and I would definitely recommend this dealership to my friends and family.
Written By: Deborah
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Brad was a super sales person and very helpful
April 15, 2015
Brad was very helpful explain everything to me showed me different cars and really let me make up my own mind through it all.He would be a asset to any car dealer ship to have on their sales force.I have been back to have him help me with a problem I had and he completely resolved my problem.I thought he was great.
Written By: Edna
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disappointed with the readiness and cleanliness of the Truck
April 15, 2015
I liked the effort that was put in to get me into a new vehicle. What I didn't like is that the truck had grease marks on the inside of the cab, the tonneau cover leaks and the windows on the inside weren't cleaned.
Written By: Shane
Shayne I called you his morning to find out if the windows and grease mark still needed addressed. You explained to me that you were in yesterday to have them cleaned. I apologize that you had to return and I appreciate your understanding. I understand that the explanation about the tonneau cover was satisfactory.
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