Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 04, 2020
I was very happy with the service I received from Honda!
Written By: Joanne L
Joanne, thank you for the five star review!
Didn’t receive what we had signed up for
December 03, 2020
We had purchased a 2020 crv and had to give a 500$ deposit. Everything was agreed upon. Now we receive a call 1 week later stating they couldn’t find a 2020 crv but had a 2021. So we had agreed To purchase it. Now it took 3 weeks to receive it. Here’s the issue. So when we went in to re sign the papers for new vehicle the paperwork wasn’t done properly so it had to be redone. Also on the bill of sale we had lock nuts for the tires and that wasn’t provided. The 500$ deposit was not refund that day to our credit card. So now we have to take the time out of our day to come get our deposit and a check for the lock nuts. It just seemed like we were just another client and you just wanted the contract signed and is gone. We’ve been loyal for many many years now and this was not a good experience. Don’t get me wrong, everyone is very polite but it’s just how it was handle.
Written By: VERONIQUE M
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Oil change and brake flush
December 02, 2020
As usual Dan was informative and understanding with my questions and my concerns. He explained why the brake flush hadn't been done at the time of the certification of the car of which I purchased June 2nd 2020. At the time of the work being completed Dan explained it was discovered metal under engine shield missing and was not replaced as not in stock; it has been ordered. Dan explained he checked all the notes and there was nothing mentioning the "missing metal piece". I appreciate it being replaced as "goodwill". Palladino's and Dan Strong have been very good to me. I appreciate there kindness.
Written By: JENNIFER
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December 02, 2020
The service was excellent. Tamara at the service desk did a great job of explaining things and even took the time to introduce me to the technician. He also was freindly and did a great job explaining what he found. I would not hesitate to bring the car back for service.
Written By: Dan P
December 02, 2020
The service was excellent. Tamara at the service desk did a great job of explaining things and even took the time to introduce me to the technician. He also was freindly and did a great job explaining what he found. I would not hesitate to bring the car back for service.
Written By: Dan P
Excellent Experience!
December 02, 2020
Excellent service - friendly staff from the moment you walk in who are truly dedicated to helping you. Very reasonable pricing, and an all-around great experience coming to this dealership.
Written By: ANNA-LISA
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Excellent Service!
December 02, 2020
Had my seasonal tire change. Very easy to book an appointment. I dealt with Kara who was very efficient and so friendly! She kept excellent communication as to the status of my vehicle while being serviced.
Written By: EILLEN
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December 02, 2020
Written By: Nicole P
Excellent
December 02, 2020
Treated very well and staff was very helpful!! I was in and out ,the same time that l was quoted.. Thanks
Written By: COLLEEN
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organized, quick and efficient
December 01, 2020
I had my very first oil change completed. The apt was already setup for me at the time of purchase but I had to change it and that was accomplished quickly and easily. I was given instructions on how to drop off my car in the morning. I was offered a driver but that was not needed. As soon as the work was completed, I received a text message and was also able to pay through the text which eliminated extra contact. At this time, that was important to me.
Written By: JULIE
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