Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler794 Reviews
740Review Ratings Breakdown
Consumer Reviews
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Once you buy and gone your a nobody
July 25, 2019
I've been trying to get in to get my brakes to stop sqeeking...and left messages with the manager and have never even returned my calls...2 recalls still not done...me and my wife have bought a vehicle from laurentian and we are not very happy with the service...I am going to another dealer for repairs and my wife has stopped going for oil changes...they dirty your vehicle with dirty boots and hands! @#$€₩¥£.
Written By: Marcel
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July 24, 2019
Written By: Jamie D
Thank you very much for the excellent review Jamie!
July 24, 2019
Written By: Jamie D
Thank you very much for the excellent review Jamie!
July 24, 2019
Worst experience ever. Will never purchase a vehicle from there again. They are currently holding my vehicle for 2 weeks waiting for someone to approve an extended warranty. They promise to give me an answer everytime I call but then don't have an answer only to tell me they have been really busy and the guy that approves the warranties was not in. Just such a run around. According to Chrysler Canada who I spoke to many times also followed up with Laurentian as it was senior management from Laurentian that needed to make a decision. And after all, we were informed that the pictures weren't actually sent when we were told they were and they finally sent the pictures 2 weeks later. The good news is that they finally fixed the part on my vehicle weeks later however bad news is that it is running worse then it did. I understand that it is an old vehicle but I would have expected to have gotten a warning from the technician before driving off in an unsafe vehicle.
Written By: Christine S
Christine, we apologize as it is Chrysler Canada we are waiting to hear back from. Once they return our calls with updates, we will let you know. We understand your frustration and thank you for your patience at this time.
July 24, 2019
Worst experience ever. Will never purchase a vehicle from there again. They are currently holding my vehicle for 2 weeks waiting for someone to approve an extended warranty. They promise to give me an answer everytime I call but then don't have an answer only to tell me they have been really busy and the guy that approves the warranties was not in. Just such a run around. According to Chrysler Canada who I spoke to many times also followed up with Laurentian as it was senior management from Laurentian that needed to make a decision. And after all, we were informed that the pictures weren't actually sent when we were told they were and they finally sent the pictures 2 weeks later. The good news is that they finally fixed the part on my vehicle weeks later however bad news is that it is running worse then it did. I understand that it is an old vehicle but I would have expected to have gotten a warning from the technician before driving off in an unsafe vehicle.
Written By: Christine S
Christine, we apologize as it is Chrysler Canada we are waiting to hear back from. Once they return our calls with updates, we will let you know. We understand your frustration and thank you for your patience at this time.
July 24, 2019
Written By: Jessica L
Jessica, thank you for the five star review!
July 24, 2019
Written By: Jessica L
Jessica, thank you for the five star review!
A GM Loyalist converts to RAM!
July 22, 2019
Incredible service, knowledge, understanding of customers needs, blends exceptionally with a superior product! The Laramie with additional features suggested meets our needs perfectly! Thanks JL!
Written By: Sean
Congratulations on the purchase of your beautiful new RAM Sean and Marissa! It was our pleasure to assist you during the buying process and look forward to your visits in the future. Welcome to the Laurentian Chrysler family!
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Amy is a pleasure to deal with
July 19, 2019
Of no fault to your dealership it seems dodge has a major issue with ac units. Only giving 2 to each dealership a week. Knowing as of last week I was 39th on the list that would be sometime in Oct. Before it gets fixed. First ram purchased in 30 years , most likely my last.
We truly appreciate your understanding during the frustrating time. Unfortunately it is out of our hands as we are waiting on parts from FCA.
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July 17, 2019
The team at Laurentian Chrysler was awesome so friendly took there time with us. Not pushy at all. They were very through on everything and took the time to explain everything to us. Derryck and Bill were the best!! We will be going back as this was our second vehicle we purchased there!! Highly recommend them!!!!🙌👍
Written By: Melanie F
Thank you so much for your outstanding feedback Melanie! Congratulations on the purchase of your new vehicle. It was our pleasure to assist you.
