Ville-Marie Kia

December 28, 2019

(Translated by Google) Very poor service from Yanick Gallant. Condescending service, no transparency, in short I do not advise you this person. (Original) Service très médiocre de la part de Yanick Gallant.Service condescendant ,aucune transparence, bref je ne vous conseil pas cet personne.

Written By: Consomateur A

December 23, 2019

(Translated by Google) We went to change the logo of our Niro. Gabriel, in the service, takes very good care of his customers. Do not hesitate to trust him. He gave us the right time without promising anything and finally was faster than expected. We didn't even have to explore the surrounding restaurants he told us about (without needing to ask). (Original) Nous sommes allé faire changer le logo de notre Niro. Gabriel , au service, s'occupe très bien de ses clients. N'hésitez pas à lui faire confiance. Il nous a donné l'heure juste sans rien nous promettre et finalement se fut plus rapide qu'espéré. On n'a même pas eu besoin d'explorer les restaurants au alentour dont il nous avait parlé (sans avoir eu besoin de le demander).

Written By: Caroline S

December 23, 2019

(Translated by Google) We went to change the logo of our Niro. Gabriel, in the service, takes very good care of his customers. Do not hesitate to trust him. He gave us the right time without promising anything and finally was faster than expected. We didn't even have to explore the surrounding restaurants he told us about (without needing to ask). (Original) Nous sommes allé faire changer le logo de notre Niro. Gabriel , au service, s'occupe très bien de ses clients. N'hésitez pas à lui faire confiance. Il nous a donné l'heure juste sans rien nous promettre et finalement se fut plus rapide qu'espéré. On n'a même pas eu besoin d'explorer les restaurants au alentour dont il nous avait parlé (sans avoir eu besoin de le demander).

Written By: Caroline S

December 12, 2019

AVOID THIS PLACE!!!!! All the good reviews are from buyers only. I have not read a good review from someone doing service with this dealer. Remember, if you buy from them, you are likely to have to bring it there for reparations. YOU WILL REGRET IT AFTER. I brought my car for reparations under Kia Protect. They charged me 200 to run a diagnosis even if the reparations were covered under warranty and the 50$ deductible. They did one reparation but the couldn't do the other because "the piece broke on delivery". The asked me to bring the car at a later date for it. I brought back to install winter tires and the unfinished reparation and they charged me another $50 deductible when they explicitly said I only had to pay 50$ for all the work under warranty!!!! Not only that, the bolt cover on my mags was not properly installed or not installed at all and two of them are missing and they don't wanna take responsibility.

Written By: Radio B

December 12, 2019

AVOID THIS PLACE!!!!! All the good reviews are from buyers only. I have not read a good review from someone doing service with this dealer. Remember, if you buy from them, you are likely to have to bring it there for reparations. YOU WILL REGRET IT AFTER. I brought my car for reparations under Kia Protect. They charged me 200 to run a diagnosis even if the reparations were covered under warranty and the 50$ deductible. They did one reparation but the couldn't do the other because "the piece broke on delivery". The asked me to bring the car at a later date for it. I brought back to install winter tires and the unfinished reparation and they charged me another $50 deductible when they explicitly said I only had to pay 50$ for all the work under warranty!!!! Not only that, the bolt cover on my mags was not properly installed or not installed at all and two of them are missing and they don't wanna take responsibility.

Written By: Radio B

November 30, 2019

(Translated by Google) I made a rental return of my Sportage Ex 2017 last week. During my visit to decide to take over a rental for a Sportage Ex 2020, I mentioned to two people from Kia that I still had my winter tires in super good condition that I planned to put on my new truck, as was exactly the same vehicle model. What they confirmed with me. By cons once installed, I finally learn that the tires are not on my new truck. I tell Kia who now tells me that the 2020 has electric brakes, but no, my tires will not do eventually. A little too late, a few days before the deadline for winter tires and the transaction already made, I find myself a little obliged to pay at my expense 4 new tires. Even if it is partly their mistake to have told me at the beginning that I could take the same tires. So I kindly ask to help me and find me winter tires given the situation, I think it's the least ... Nothing. Really disappointing, moreover I was already a customer and I had just taken a second consecutive rental. (Original) J’ai effectué un retour de location de mon Sportage Ex 2017, la semaine dernière. Lors de ma visite pour décider de reprendre une location pour un Sportage Ex 2020 , j’ai mentionné à deux personnes de chez kia que j’avais encore mes pneus d’hiver en super bon état que je comptais mettre sur mon nouveau camion, comme setait exactement le même modèle de véhicule. Ce qu’ils ont confirmé avec moi. Par contre une fois installés, j'apprends finalement que les pneus ne font pas sur mon nouveau camion. J’en avise Kia qui maintenant me dise que le 2020 a des freins électriques alors que non, mes pneus de feront pas finalement. Un peu trop tard , à quelques jours de la date limite des pneus d’hiver et la transaction déjà effectuée , je me retrouve un peu dans l’obligation de débourser à mes frais 4 nouveaux pneus. Même si c’est en partie leur erreur de m’avoir dit au départ que je pourrais reprendre les meme pneus. J’ai donc demander gentillement de m’aider et de me trouver des pneus d’hiver vu la situation, je crois que c’est la moindre des choses... Rien. Vraiment décevant , de plus que j’étais déjà cliente et que je venais de prendre une deuxième location consécutive.

Written By: melina g

October 07, 2019

(Translated by Google) I made the request for refund of gasoline (following the '' errors '' of consumption ratings) in June 2019, we are in the month of October 2019 and I still have no news. Nobody can help me and all they know is that it should go '' maximum '' the following month. I was told that 2 times already. Email sent directly to Kia Motors and still no news. It seems more interesting to take money from people to sell them a vehicle than to assume a program that was even put in place following a "mistake" rating. In short, very disappointed with the service received or should I say "not received". (Original) J'ai fait la demande de remboursement d'essence (suite aux ''erreurs'' de cotes de consommation) au mois de juin 2019, nous sommes au mois de octobre 2019 et je n'ai toujours pas de nouvelle. Personne ne peut m'aider et tout ce qu'ils savent c'est que ça devrait rentrer ''au maximum'' le mois suivant. On m'a répondu ça 2 fois déjà. Courriel envoyé directement à Kia Motors et toujours pas de nouvelle. Il semble plus intéressant de prendre l'argent des gens pour leur vendre un véhicule que d'assumer un programme que l'on a sois même mis en place suite à une ''erreur'' de cote. Bref, très déçu du service reçu ou dois-je dire ''pas reçu''.

Written By: Vincent L

October 07, 2019

(Translated by Google) I made the request for refund of gasoline (following the '' errors '' of consumption ratings) in June 2019, we are in the month of October 2019 and I still have no news. Nobody can help me and all they know is that it should go '' maximum '' the following month. I was told that 2 times already. Email sent directly to Kia Motors and still no news. It seems more interesting to take money from people to sell them a vehicle than to assume a program that was even put in place following a "mistake" rating. In short, very disappointed with the service received or should I say "not received". (Original) J'ai fait la demande de remboursement d'essence (suite aux ''erreurs'' de cotes de consommation) au mois de juin 2019, nous sommes au mois de octobre 2019 et je n'ai toujours pas de nouvelle. Personne ne peut m'aider et tout ce qu'ils savent c'est que ça devrait rentrer ''au maximum'' le mois suivant. On m'a répondu ça 2 fois déjà. Courriel envoyé directement à Kia Motors et toujours pas de nouvelle. Il semble plus intéressant de prendre l'argent des gens pour leur vendre un véhicule que d'assumer un programme que l'on a sois même mis en place suite à une ''erreur'' de cote. Bref, très déçu du service reçu ou dois-je dire ''pas reçu''.

Written By: Vincent L

October 03, 2019

Written By: Ouassim R

October 03, 2019

Written By: Ouassim R