440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S41757 Reviews
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January 16, 2019
My wife was in a "not at fault" accident totaling our ram. We went to Laurentian Chrysler Dodge. We have been long time customers. Bob McDonald was excellent in listening to what we wanted and needed. He patiently showed us the Rams that met our needs. Helping us test drive a few. Making it easy for us to choose one. He then had Bill MacDonald come into help us with the financing of our truck. He worked hard to get us what we needed with payments that were affordable at a decent interest rate. After dealing with so many great people from beginning to end of accident and truck replacement. Bob McDonald and Bill MacDonald were awesome and knowledgeable and bent over backwards with amazing customer service. Thank you so much....We LOVE our new truck
Written By: DONALD A
Congratulations on the purchase of your beautiful new RAM Donald! We are so glad to hear Bob and Bill were so awesome and knowledgeable during your recent experience with us. Thank you so much for your feedback.
January 16, 2019
I recently purchased a 2007 Tahoe. When I viewed the vehicle with the salesman I commented to him that the tires on the Tahoe were the exact same tires that were on my vehicle, (also a 2007 Tahoe). When I picked the vehicle up, the tires had been switched. No longer were the B.F. Goodrich tires on the Tahoe. They had been switched for Cooper Discoverer tires. Although the same size and also new, they were not the B.F. Goodrich tires that were on the Tahoe. Also the wiper blade on the driver side had been broken and placed back so that it looked fine. Before I picked up the Tahoe I had asked the salesman if the Tahoe could be put inside overnight to thaw out as it was covered in ice and snow. When I went to pick it up there was still at least 10 inches of snow on the roof and I had to clean the hood off. (The windshield had been cleaned) I assume this is when the wiper was broken. Also when the salesman and I were bringing the Tahoe from the back to the front on the first day that I took it for a test drive one of the center caps came off of the right front wheel, he stated that he would pick it up after I left that day. The cap is still missing. (80 dollar value) After I picked the Tahoe up, I drove it to work, backed into my parking spot and the motor has not turned over since. I have no idea what is wrong, the battery seems fine but the motor will not turn over. Thank you for the opportunity to express my Laurentian Chrysler Dodge Jeep RAM experience.
Written By: Delbert B
Delbert, you were informed that the vehicle you purchased was sold as is. If you would like to further discuss the situation we would be more than happy to do so, or if you have any questions please don't hesitate to contact the General Sales Manager JL at 705-566-8400.
January 16, 2019
I recently purchased a 2007 Tahoe. When I viewed the vehicle with the salesman I commented to him that the tires on the Tahoe were the exact same tires that were on my vehicle, (also a 2007 Tahoe). When I picked the vehicle up, the tires had been switched. No longer were the B.F. Goodrich tires on the Tahoe. They had been switched for Cooper Discoverer tires. Although the same size and also new, they were not the B.F. Goodrich tires that were on the Tahoe. Also the wiper blade on the driver side had been broken and placed back so that it looked fine. Before I picked up the Tahoe I had asked the salesman if the Tahoe could be put inside overnight to thaw out as it was covered in ice and snow. When I went to pick it up there was still at least 10 inches of snow on the roof and I had to clean the hood off. (The windshield had been cleaned) I assume this is when the wiper was broken. Also when the salesman and I were bringing the Tahoe from the back to the front on the first day that I took it for a test drive one of the center caps came off of the right front wheel, he stated that he would pick it up after I left that day. The cap is still missing. (80 dollar value) After I picked the Tahoe up, I drove it to work, backed into my parking spot and the motor has not turned over since. I have no idea what is wrong, the battery seems fine but the motor will not turn over. Thank you for the opportunity to express my Laurentian Chrysler Dodge Jeep RAM experience.
Written By: Delbert B
Delbert, you were informed that the vehicle you purchased was sold as is. If you would like to further discuss the situation we would be more than happy to do so, or if you have any questions please don't hesitate to contact the General Sales Manager JL at 705-566-8400.