Automobile En Direct
4645 Chemin de Chambly , Montreal, QC, J3Y 3M9
Member since September 09, 2019
4645 Chemin de Chambly Montreal QC J3Y 3M9Overall Score
Automobile En Direct2054 Reviews
56Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 20, 2022
(Translated by Google) The service of my seller, Cedrick A1! On the other hand, when you have to pay, hidden fees after hidden fees…. A nice total of $101/week over 6 years for a $17,000 car. Obviously “No but you had mechanical protection” etc… once everything has been added up, the price is still exorbitant! Lots of inconsistencies and unable to explain where their figures come from... I bought a vehicle for $23,000 from your competitors with the green logo, and I got it for $63/week with mechanical protection! I am an easy customer, and you have felt it! But your practices are quite illegal here I think!! (Original) Le service de mon vendeur, Cedrick A1 ! Par contre, au moment où il faut payer, des frais cachés sur frais cachés…. Un beau total de 101$/semaine sur 6 ans pour une auto à 17000$. Bien évidemment « Non mais vous aviez la protection mécanique » etc… une fois tout élevé, c’est encore exorbitant comme prix ! Beaucoup d’incohérences et incapables d’expliquer d’où sortent leurs chiffre… J’ai acheté un véhicule à 23000$ chez vos concurrents au logo vert, et j’en ai pour 63$/semaine avec protection mécanique ! Je suis un client facile, et vous l’avez senti ! Mais là c’est pas mal illégal vos pratiques je pense !!
Written By: Kevin M
(Translated by Google) Hello to you and thank you for leaving us your opinion. We are sorry to hear that your experience with us did not meet your expectations. A member of our team will contact you shortly to obtain more information about your dissatisfaction. You can contact us at any time by sending an email to satisfaction@automobileendirect.com thank you and have a good day. (Original) Bonjour à vous et merci de nous avoir laissé votre avis. Nous sommes désolés d'apprendre que votre expérience avec nous n'a pas été à la hauteur de vos attentes. Un membre de notre équipe vous contactera prochainement pour obtenir plus d'informations sur votre insatisfaction. Vous pouvez nous joindre en tout temps en envoyant un courriel à satisfaction@automobileendirect.com merci et bonne journée.
April 20, 2022
Written By: Tommy F
(Translated by Google) Hello to you and thank you for leaving us your opinion on our Saint-Hubert branch. We are very happy to know that you seem to have enjoyed your experience with us. It was a huge pleasure for the entire team to welcome you and help you with your research. We hope to have the chance to see you again in one of our establishments during your next purchase. Thank you and good day! (Original) Bonjour à vous et merci de nous avoir laissé votre avis sur notre succursale de Saint-Hubert. Nous sommes très heureux de savoir que vous semblez avoir apprécié votre expérience avec nous. Ce fut un énorme plaisir pour l'équipe entière de vous avoir accueilli et aidé à travers vos recherches. Nous espérons avoir la chance de vous revoir dans l'un de nos établissements lors de votre prochain achat. Merci et bonne journée!
April 19, 2022
The worst place to buy a car. And The workers who work there are not very efficient. I advise you to stay away from it. Le pire endroit pour acheter une voiture. Et Les ouvriers qui y travaillent ne sont pas très efficaces. Je vous conseille de vous en éloigner. One star is too much for u. (Translated by Google) The worst place to buy a car. And the workers who work there aren't very efficient. I advise you to stay away from it. The worst place to buy a car. And the workers who work there aren't very efficient. I advise you to stay away from it. One star is too much for you.
Written By: Nosaybah D
Hello to you and thank you for leaving us your opinion. We are sorry to hear that your experience with us did not meet your expectations. We would like to have your contact information since we have tried to find you in our system in order to contact you, without success. We would appreciate having more information on your dissatisfaction please. You can reach us at any time at satisfaction@automobileendirect.com thank you and have a nice day.
April 18, 2022
Je ne recommande pas du tout cet endroit pour effectuer l’achat de votre véhicule. Super bon service à l’achat, mais par la suite, un bon gros zéro. Ils deviennent inexistants. J’ai acheté ma voiture en septembre. Elle était déjà (prématurément) sur des pneus d’hiver à ce moment. Dans mon contrat, je devais avoir des pneus d’été neufs livrés chez moi le mardi après mon achat. Finalement, ils n’en avaient plus en stock (ce qui est compréhensible vu le mois où je l’ai achetée). Ce qui ne l’est pas par contre, c’est que j’appelle incessamment depuis le mois d’avril pour réquisitionner ces pneus qui me sont dûs et pas moyen de parler à quelqu’un. J’avais rappelé en décembre avant cela et ils n’en avaient toujours pas en stock. J’ai dû me réexpliquer plusieurs fois à plusieurs personnes, j’ai appelé plusieurs fois par semaine, ça n’a pas répondu, j’ai laissé d’innombrables messages et jamais de retour d’appels. En plus de ça, on m’a dit qu’on ne m’a pas offert des pneus neufs, mais des usagés et qu’ils n’en ont pas en stock. Donc, en plus de devoir attendre un an avant avoir mes pneus, de me faire perdre mon temps, de devoir m’obstiner sans cesse pour quelque chose qui m’était dû, de devoir rappeler sans cesse, me causer du stress, d’accentuer la dépréciation de mes pneus d’hiver actuels et de me faire déplacer plusieurs fois pour rien, ils veulent me faire payer des pneus usagés qui viennent d’ailleurs. Tout ça quand, au moment de l’achat du véhicule on me certifiait que j’en aurais des neufs la semaine suivante livrés chez moi. Je suis sincèrement dégoûtée par ce service à la clientèle. Si je peux appeler ça du service. Ils sont bien aimables et tout à fait présents lors de l’achat. Mais demandez en pas plus. (Translated by Google) I don't recommend this place at all for purchasing your vehicle. Superb service at the time of purchase, but after that, a big fat zero. They become nonexistent. I bought my car in September. It was already (prematurely) on winter tires at that point. According to my contract, I was supposed to have new summer tires delivered to my home the Tuesday after my purchase. In the end, they were out of stock (which is understandable given the month I bought it). What isn't understandable, however, is that I've been calling non-stop since April to requisition the tires I'm owed, and I've been unable to speak to anyone. I called back in December before that, and they still didn't have any in stock. I had to explain myself several times to several people, I called several times a week, no one answered, I left countless messages, and never received a return call. On top of that, I was told that I wasn't offered new tires, but used ones, and that they don't have any in stock. So, in addition to having to wait a year to get my tires, wasting my time, having to constantly persist for something that was owed to me, having to call back constantly, causing me stress, increasing the depreciation of my current winter tires, and making me travel several times for nothing, they want to make me pay for used tires that come from elsewhere. All this when, at the time of purchasing the vehicle, I was assured that I would have new ones delivered to my home the following week. I am sincerely disgusted by this customer service. If I can call it service. They are very friendly and very present during the purchase. But don't ask for more.
Written By: audrey-jade L
April 15, 2022
J'ai eu un très bon service pour ma première voiture 👌👌 (Translated by Google) I received excellent service for my first car. 👌👌
Written By: marc-antoine m
April 14, 2022
je ne recommande aucunement ce concessionnaire voleur et grosseur à l’achat sa te dit que vous avez une garentie ensuite dès que y’a un problème y ge dose que y’a ps de garentie (Translated by Google) I do not recommend this dealer at all. They steal and make a big purchase. They tell you that you have a guarantee, then as soon as there is a problem they tell you that there is no guarantee.
Written By: karolanne C
(Translated by Google) Hello to you and thank you for leaving us your opinion. We are sorry to hear that your experience with us did not meet your expectations. (Original) Bonjour à vous et merci de nous laisser votre avis. Nous sommes désolés d'apprendre que votre expérience avec nous n'a pas été à la hauteur de vos attentes.
April 14, 2022
Written By: Jessica G
(Translated by Google) Hello to you and thank you for leaving us your opinion on our branch. We are very happy to know that you seem to have enjoyed your experience with us. It was a huge pleasure for the entire team to welcome you and help you with your research. We hope to have the chance to see you again in one of our establishments during your next purchase. Thank you and good day! (Original) Bonjour à vous et merci de nous avoir laissé votre avis sur notre succursale. Nous sommes très heureux de savoir que vous semblez avoir apprécié votre expérience avec nous. Ce fut un énorme plaisir pour l'équipe entière de vous avoir accueilli et aidé à travers vos recherches. Nous espérons avoir la chance de vous revoir dans l'un de nos établissements lors de votre prochain achat. Merci et bonne journée!
April 14, 2022
Written By: jennie d
Hello to you and thank you for leaving us your opinion on our Saint-Hubert branch. We are very happy to know that you seem to have enjoyed your experience with us. It was a huge pleasure for the entire team to have welcomed you and helped you throughout your research. We hope to have the chance to see you again at one of our establishments on your next purchase. Thank you and have a great day!
April 13, 2022
Excellent service de jessica et de Marie-Claude 🔥🔥 (Translated by Google) Excellent service from Jessica and Marie-Claude 🔥🔥
Written By: Cédric C
April 11, 2022
Bad company. Don't buy from it.
Written By: Mohamad A
Hello to you and thank you for leaving us your opinion. We are very sorry to hear that your experience with us did not meet your expectations. We have attempted to find you in our system in order to contact you, without success. We would like to have more information on your dissatisfaction, please. You can reach us at any time at satisfaction@automobileendirect.com thank you and have a good day.
