Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1758 Reviews
740Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 30, 2018
The service I received from the entire team at Laurentian Chrysler was beyond exemplary. Jason, Curtis, Bill and the rest of the staff were all super pleasant to deal with, extremely knowledgable and made the whole process go by as comfortably as possible. I'm loving my Jeep Cherokee Trailhawk and truly appreciate the awesome service and entire purchasing experience they provided.
Written By: Skawt A
Skawt, we truly appreciate your kind words! We are pleased to see that you had such a comfortable and positive experience with our staff. Enjoy your new Jeep Cherokee and we look forward to seeing you again!
August 30, 2018
The service I received from the entire team at Laurentian Chrysler was beyond exemplary. Jason, Curtis, Brad and Alessia were all super pleasant to deal with, extremely knowledgable and made the whole process go by as comfortably as possible. I'm loving my Jeep Cherokee and truly appreciate the awesome service and entire purchasing experience they provided.
Written By: Skawt A
Skawt, we truly appreciate your kind words! We are pleased to see that you had such a comfortable and positive experience with our staff. Enjoy your new Jeep Cherokee and we look forward to seeing you again!
August 29, 2018
The care taken by the staff at Laurentian Chrysler to call and set up appointments for routine maintenance, then service our vehicle with skill and efficiency, gives a new meaning to after sales service. Thank you. George Graham
Written By: george g
Thank you for this stellar review, George! We are so pleased that we exceeded your expectations! We look forward to seeing you again!
August 29, 2018
The care taken by the staff at Laurentian Chrysler to call and set up appointments for routine maintenance, then service our vehicle with skill and efficiency, gives a new meaning to after sales service. Thank you. George Graham
Written By: george g
Thank you for this stellar review, George! We are so pleased that we exceeded your expectations! We look forward to seeing you again!
August 29, 2018
Another great experience buying from Laurentian! Shawn, Brad, and the rest of the staff are friendly, knowledgeable and professional! Thanks again, I LOVE my Jeep! :)
Written By: Carli
Thank you for this fantastic review, Carli! We are so pleased that you liked your experience with our staff! Enjoy your new Jeep!
August 29, 2018
Another great experience buying from Laurentian! Shawn, Brad, and the rest of the staff are friendly, knowledgeable and professional! Thanks again, I LOVE my Jeep! :)
Written By: Carli
Thank you for this fantastic review, Carli! We are so pleased that you liked your experience with our staff! Enjoy your new Jeep!
August 28, 2018
Written By: Kevin G
Thank you for this stellar rating, Kevin!
My Previous review
August 27, 2018
I recently made a review on Aug 25 detailing our experience with the dealership and for some reason its is Missing
Written By: Tina
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Service Great Vehicle Not So Much
August 26, 2018
We bought our vehicle in Oct 2017, after some issues with information, we found out ourselves the vehicle was involved in a front end accident, to which our sales rep was unaware. We were assured it was most likely cosmetics, We trusted him and kept the vehicle, First red flag about the vehicle was when we drove it the touch screen notified us that we were not using the master key for the vehicle and were locked out of some setting for speed and radio volume, Which is not a big deal in most cases unless you like to cruise faster than 90 KM. Second red flag January came we had issues with the transmission to which the service rep was great, but due to our warranty we had to be without a vehicle for 3 weeks, and the warranty only covered rental for 7 days at $50 a day Third red flag after getting back our vehicle near the beginning of feb we noticed that there was still some issues with the transmission and brought it in to which they did a reset on the software for the transmission and told us to drive it for 1000 Km. April comes along we still are having issues with the transmission and with warm weather we are able to drive with the windows open and to our surprise there is a noise coming from the rear drivers side. We bring it in and are told that the suspension is good and they could not find any issues. We drive it for a few more weeks and after being told by a few people that there was a weird noise coming from the back of our vehicle (a police officer included) my husband finally looked himself and found that the retention clip for the brake pad in the back was the culprit and brought it in to be looked at and to our surpise they wanted to charge us almost $400 to fix it until my husband had a talk with our service tech, Take into mind we have had this vehicle for almost 1 year now and have put on about 4000 kms, we are bringing it in once more and thanks to a wonderful service rep, they will be test driving it for a few days to analyze the issue better, I am at a point where i am afraid to drive it as i have had a few close calls with the transmission not responding in traffic, My husband has been dealing with the dealership all along and he has alot of patients I do not.
Written By: Tina
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There are no staff members associated with this review.
August 23, 2018
Quite literally the worst service possible.
Written By: Nathan P
Nathan, we are disappointed to see that you did not have a satisfactory visit with us. I have spoken to our General Manager, Jason Carrier, and we are only able to see that you visited us 2 years ago. If there is a more recent issue then please reach out to Jason at your earliest convenience because we wish to show you our first class customer service! (705)-566-8400
