2207 Fairview Street , Burlington, ON, L7R3Y3
Member since March 06, 2014
2207 Fairview Street Burlington ON L7R3Y3679 Reviews
678*Showing a selection of the total reviews available from Google.
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September 01, 2017
John Royston is our service advisor. He is always knowlegeable, respectful and pleasant. The work area is very neat, organized and very clean.
Written By: MARION
September 01, 2017
Sent a survey already....not sure why I am getting this when I have already explained how sales people booted me of my detail appointment for their new vehicle sales. My day went on and on with your company when it should have been cleared by at least noon. Do not do this again. Not the fault of service department....they are great....Laurie and Lynn are fantastic service providers and deserve to be employees of the month for all that they have done to be the face of your company and provide a wonderful customer service experience for me for the past 4 years. This is not a staff issue, this is a sales person issue and I am just as important as a new car purchase or showing. I have thanked the staff who tried everything they can to ensure my car was detailed so that I can move on to my next appment of the day. I stress again, it has nothing to do with your service department. Everyone is the salt of the earth and will always make you feel special, valued and seen. The management side and now my sales experience side should be more accountable to existing customers. I know it is just detailing but, it is my only day off this week and I spent it with you and the shuttle driver. Ksenija Dikmic, Cadillac ATS New Owner
Written By: KSENIJA
September 01, 2017
Booked my appointment and the car was taken right in . Had a nice breakfast and read the papers. Before I knew it they were finished. I had a nice chat with my leasing lady Cathy Taylor when notified my car was ready.
Written By: GEORGE
August 31, 2017
tire rotation done in a reasonable amount of time and got the car washed to boot
Written By: DONALD
August 31, 2017
My rep is always pleasant and respectful of me and my time. He makes sure i am satisfied with the work done by the mechanic. His manners show and is always happy and ready to discuss any concerns i have.
Written By: KERRY
August 31, 2017
the service rep Crawford is always very professional, knowledgeable and friendly. The service manager Marc is also a great help at explaining what is being done and why. I am very happy with the work that has been done for me over the years at the dealership.
Written By: PETER
May 23, 2017
The delivery process was fast and very knowledgeable. Ian answered all questions and gave information pertaining to the different options on the truck.
Written By: ROBERT