Henley Honda
308 Lake Street , St. Catharines, ON, L2N 4H5
Member since April 05, 2019
308 Lake Street St. Catharines ON L2N 4H5Overall Score
Henley Honda160 Reviews
26Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 08, 2018
This place is great . Omar showed my family a new Ridgeline, Great truck. Although we didn’t purchase anything yet we love the service and Omar treated us like family . Hope to see you soon
Written By: Chris's H
April 06, 2018
I brought in my 2017 Civic for its first service. Elaine was very prompt and helpful ensuring my service was completed in a timely fashion. Would absolutely recommend doing service at Henley Honda, and I will be dealing with the great staff at Henley for a long time to come. Thank you Elaine and Shamil 🖒
Written By: Dave T
April 06, 2018
I brought in my 2017 Civic for its first service. Elaine was very prompt and helpful ensuring my service was completed in a timely fashion. Would absolutely recommend doing service at Henley Honda, and I will be dealing with the great staff at Henley for a long time to come. Thank you Elaine and Shamil 🖒
Written By: Dave T
April 06, 2018
Great experience! Just picked up my 2018 Civic Touring from Brian at Henley Honda and had the best experience ever. If you are thinking of getting a Honda you must go see Brian and Sandra in finance. 10/10 the entire process. Thank you Brian, Sandra,and Henley Honda!
Written By: paige h
April 06, 2018
Great experience! Just picked up my 2018 Civic Touring from Brian at Henley Honda and had the best experience ever. If you are thinking of getting a Honda you must go see Brian and Sandra in finance. 10/10 the entire process. Thank you Brian, Sandra,and Henley Honda!
Written By: paige h
April 03, 2018
Very disappointing. From the beginning, the sales person engaged in this particular transaction was overly aggressive and used tactics that easily amounted to duress. At the signing stage, the representative who was reading over the contract had no legal education whatsoever and did not know the meaning of the clauses, thankfully I had relevant education and could explain this to my parent and to the representative as well. Another representative also engaged in this transaction was condescending, although he lacked the expertise and necessary education. He made mistakes throughout and failed to remain accountable until we had to present proof of his behaviour, which gave him no other recourse than to admit his negligence and unprofessionalism. The bill of sale was poorly written and inconsistencies noted, inaccuracies were made so that the purchase would be made. Really sad, if they were honest from the beginning and throughout, these sorts of shortcomings should not have transpired. Very unprofessional, poorly educated, and condescending personnel. On that note, the service team is super nice and the front desk reception was awesome, can't say the same for the sales staff that I encountered when purchasing the vehicle though.
Written By: Isabel M
Hi Isabel, We have taken some steps internally to assess what went wrong here, and we would love if you could reach out to us to help us make this right and prevent any future patrons from feeling the way you did. Please reach out to me directly, 905-934-3379, my name is Alex and I own the dealership. I look forward to your call and appreciate your kind words about our reception and service teams.
April 03, 2018
Very disappointing. From the beginning, the sales person engaged in this particular transaction was overly aggressive and used tactics that easily amounted to duress. At the signing stage, the representative who was reading over the contract had no legal education whatsoever and did not know the meaning of the clauses, thankfully I had relevant education and could explain this to my parent and to the representative as well. Another representative also engaged in this transaction was condescending, although he lacked the expertise and necessary education. He made mistakes throughout and failed to remain accountable until we had to present proof of his behaviour, which gave him no other recourse than to admit his negligence and unprofessionalism. The bill of sale was poorly written and inconsistencies noted, inaccuracies were made so that the purchase would be made. Really sad, if they were honest from the beginning and throughout, these sorts of shortcomings should not have transpired. Very unprofessional, poorly educated, and condescending personnel. On that note, the service team is super nice and the front desk reception was awesome, can't say the same for the sales staff that I encountered when purchasing the vehicle though.
Written By: Isabel M
Hi Isabel, We have taken some steps internally to assess what went wrong here, and we would love if you could reach out to us to help us make this right and prevent any future patrons from feeling the way you did. Please reach out to me directly, 905-934-3379, my name is Alex and I own the dealership. I look forward to your call and appreciate your kind words about our reception and service teams.
April 02, 2018
Great experience. Erin Sammy is a great salesman.
Written By: Brian B
April 02, 2018
Great experience. Erin Sammy is a great salesman.
Written By: Brian B
April 02, 2018
Written By: missoctober1988
