Georgian Chevrolet
65 Barrie View Dr , Barrie, ON, L4N 8V4
Member since March 09, 2015
65 Barrie View Dr Barrie ON L4N 8V4Overall Score
Georgian Chevrolet1264 Reviews
1249Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 26, 2019
Written By: Jason E
Hi Jason, thank you for taking the time to leave us a review! Is there anything we can do to make your next experience worthy of a 5 star review?
April 26, 2019
Written By: Jason E
Hi Jason, thank you for taking the time to leave us a review! Is there anything we can do to make your next experience worthy of a 5 star review?
April 26, 2019
Written By: Kubota M
Georgian Chevrolet would like to thank you for the 5 Star rating Kubota!
April 26, 2019
Written By: Kubota M
Georgian Chevrolet would like to thank you for the 5 Star rating Kubota!
Awesome service
April 25, 2019
Tyler was amazing. Walked through me with everything and extended himself to help me out as much as possible, everything short of giving me the car for free aha. Hope he’s there in 10–5 years for my next vehicle.
Written By: TYLER
Thank you for sharing your review with Georgian Chevrolet Buick GMC. We are pleased to hear about your positive experience with Tyler Sage. We hope you are enjoying your new vehicle and look forward to working with you again in the future.
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April 24, 2019
If I could rate Georgian Chevrolet less than 1 star I would. Hands down the worst experience I've ever gone through from buying my vehicle all the way to the service department. It took 3 visits before a single person even came over to me to ask if I needed ANY help when looking to purchase a vehicle. After having to walked around the entire dealership trying to find 1 PERSON that was able to help me purchase the vehicle. Now for the idiots at in the service department and their mechanics. When you get there to get service not a single person even looks in your direction to you to see if you need any help as they are to immersed in their own conversation with other employees. Seeing two employees at Georgian Chevrolet is like seeing a Sasquatch. You need to interrupt or track people down to drop off your keys. If you do interrupt them they get offended that you are budding into their conversation. After dropping off the vehicle they took 8 HOURS to do a oil change and tire change... THAT IS COMPLETELY UNACCEPTABLE. There is no way in any world that this kind of service should take that long especially when having an appointment. Not only were they not accommodating when I said I need my vehicle back but when I showed up to get the vehicle not only were all the service employees not around, but the entire shop was empty and the service desk inside the dealership with PEOPLE WAITING was empty. When I asked to speak with their manager they said he was here but no one knew where he was and they hadn't seen them much that today. I would NEVER recommend Georgian Chevrolet to anyone I knew or ever met. I can honestly say that they have not only lost my business but the business of my entire family. I will never return to this dealership even if they paid me. Completely unsatisfied and furious for the experience Georgian Chevrolet put me through. The best thing that could happen to this place is to go out of business.
Written By: Colin R
Mr. Ridout, Please accept my sincere apology on behalf of our staff. Having spoken to everyone involved in your service visit yesterday, we were unaware that you were in any way unhappy with this, or any of the previous service visits in the year-and-a-half since you purchased the truck from us. We are a proud bunch and take our Customer Service very seriously and try to accommodate all of our customers diverse needs and expectations. I will agree that ignoring customers is a terrible thing to do and wish to assure you, that if this has happened to you, it was not done knowingly. As you know we are a very busy dealership with a lot of people moving around, so it has happened that we missed someone, thinking they had been attended to. That said, I wish to clarify that your most recent service visit did take a little longer than expected and originally communicated. We did perform an oil change and tire switch, as mentioned, but your truck also had a recall, an annual multipoint maintenance inspection and an alignment check performed. The alignment check resulted in a full alignment needing to be performed, which ultimately lengthened the overall service visit. Your advisor, John thought he had communicated the revised timeframe with you, and that you were ok with the later pick up. Again, we are sorry if this wasn’t the case and lead to your ultimate dissatisfaction. John has reached out to you by phone, hoping to clarify what happened, as he wishes to find a happy resolution with you. Thank you for sharing your experience with us, as we can only improve if we know something is wrong. Should there be anything else you wish to communicate that would help us understand what happened, please reach out to me personally, Bjorn Surmann – Director of Fixed Operations.
April 24, 2019
If I could rate Georgian Chevrolet less than 1 star I would. Hands down the worst experience I've ever gone through from buying my vehicle all the way to the service department. It took 3 visits before a single person even came over to me to ask if I needed ANY help when looking to purchase a vehicle. After having to walked around the entire dealership trying to find 1 PERSON that was able to help me purchase the vehicle. Now for the idiots at in the service department and their mechanics. When you get there to get service not a single person even looks in your direction to you to see if you need any help as they are to immersed in their own conversation with other employees. Seeing two employees at Georgian Chevrolet is like seeing a Sasquatch. You need to interrupt or track people down to drop off your keys. If you do interrupt them they get offended that you are budding into their conversation. After dropping off the vehicle they took 8 HOURS to do a oil change and tire change... THAT IS COMPLETELY UNACCEPTABLE. There is no way in any world that this kind of service should take that long especially when having an appointment. Not only were they not accommodating when I said I need my vehicle back but when I showed up to get the vehicle not only were all the service employees not around, but the entire shop was empty and the service desk inside the dealership with PEOPLE WAITING was empty. When I asked to speak with their manager they said he was here but no one knew where he was and they hadn't seen them much that today. I would NEVER recommend Georgian Chevrolet to anyone I knew or ever met. I can honestly say that they have not only lost my business but the business of my entire family. I will never return to this dealership even if they paid me. Completely unsatisfied and furious for the experience Georgian Chevrolet put me through. The best thing that could happen to this place is to go out of business.
Written By: Colin R
Mr. Ridout, Please accept my sincere apology on behalf of our staff. Having spoken to everyone involved in your service visit yesterday, we were unaware that you were in any way unhappy with this, or any of the previous service visits in the year-and-a-half since you purchased the truck from us. We are a proud bunch and take our Customer Service very seriously and try to accommodate all of our customers diverse needs and expectations. I will agree that ignoring customers is a terrible thing to do and wish to assure you, that if this has happened to you, it was not done knowingly. As you know we are a very busy dealership with a lot of people moving around, so it has happened that we missed someone, thinking they had been attended to. That said, I wish to clarify that your most recent service visit did take a little longer than expected and originally communicated. We did perform an oil change and tire switch, as mentioned, but your truck also had a recall, an annual multipoint maintenance inspection and an alignment check performed. The alignment check resulted in a full alignment needing to be performed, which ultimately lengthened the overall service visit. Your advisor, John thought he had communicated the revised timeframe with you, and that you were ok with the later pick up. Again, we are sorry if this wasn’t the case and lead to your ultimate dissatisfaction. John has reached out to you by phone, hoping to clarify what happened, as he wishes to find a happy resolution with you. Thank you for sharing your experience with us, as we can only improve if we know something is wrong. Should there be anything else you wish to communicate that would help us understand what happened, please reach out to me personally, Bjorn Surmann – Director of Fixed Operations.
April 24, 2019
I bought a 2015 Canyon a few weeks ago..took it for a test drive and askedthe salesman Cole, why it was so loud on acceleration and was told 'that's the way they build them' ..my fault for not taking it on the hiway so i could hear the engine drone on..shocker i was lied to by a used car salesman..the intake was modified and was not informed of this. The back window leaked and had been doing so for some time as the headliner is stained..who knows what is going on behind there with mold or rust.so much for the insection they brag about, my calls were not returned by the salesman,..
Written By: 3500cutie
No inspection on used vehicles?
April 24, 2019
I bought a 2015 Canyon a few weeks ago, when i took it for a test drive i asked the salesman why it was so loud on acceleration and was told by the salesman Cole 'oh that's just the was they build them",,my fault for not taking it out on the hiway so i could hear the constant drone of the aftermarket air intake system that was installed by the previous owner, i was not told it was modified. The back window leaked like a sieve and had been doing it for a while as the headliner is stained, who knows what mold or rust is lurking under there.So much for the 150 point inspection and the salesman will not return my calls and why would they they got my money. I will not return to this dealership and caution anyone buying a used car from them.
Written By: Dave
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Brad Mullen was extremely pleasant, knowledgeable and amazing to work with.
April 22, 2019
Once again I had a wonderful experience dealing with Brad Mullen. He goes the extra mile to help his customers.
Written By: ANTHONY
Hi Anthony, thanks for the kind words regarding your purchasing experience with Brad Mullen. Enjoy your new vehicle and we hope to see you again soon!
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