Sutherland Honda
911 Hanwell Rd , Fredericton, NB, E3B 6A3
Member since May 31, 2018
911 Hanwell Rd Fredericton NB E3B 6A3Overall Score
Sutherland Honda943 Reviews
30Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 04, 2018
Written By: Patrick F
Hi Patrick, Thank you for taking the time to review us! We appreciate it. - The Sutherland Honda Team
June 04, 2018
Service is quite good, they're happy to work you in even if you don't have an appointment. A good place to make a bad day better. The service center is fairly often overbooked, however they can fit in serious issues if need be.
Written By: Nick B
Hi Nick, Thank you for taking the time to write a review. We are happy that our Service Department took good care of you! Heather Henderson Customer Care Specialist
June 04, 2018
Service is quite good, they're happy to work you in even if you don't have an appointment. A good place to make a bad day better. The service center is fairly often overbooked, however they can fit in serious issues if need be.
Written By: Nick B
Hi Nick, Thank you for taking the time to write a review. We are happy that our Service Department took good care of you! Heather Henderson Customer Care Specialist
Great service as usual (some confusion on 2 issues)
June 04, 2018
Very good salesman, maybe to good, as he is very busy. This I think caused a miscommunication on the down payment. All good, was looked at and fixed. Another issue was the car sold to my daughter should have been put in her name in NB, when she went to NS to change over, The car was in my name and the bill of sale from Sutherlands. Kim fixed this right away.
Written By: Margo
Related Staff:
Great and quick service. Everything was ready as planned.
June 04, 2018
Mark had all the paperwork ready and the appointment went as planned. He ensured I was bringing all the required papers so the appointment would not take more time than required. Great service! Thanks!
Written By: Jennie
Related Staff:
June 04, 2018
Service was good but they need to work on their communication skills and paying attention to details. Asked them to install a sock filter on my air intake for my motorcycle but instead got an internal air filter replaced. Was told over the phone that my turn signal switch was wearing out but when I arrived to pick up the bike, the switch isn't working at all. Now I need to wait another day for a replacement and I live an hour away so not a small inconvenience.
Written By: Claude P
Hi Claude, Thank you for taking the time to write us a review. This will be passed along to the appropriate people to make sure that a situation like this doesn't happen again in the future. We apologize for the inconvenience this caused you. - The Sutherland Honda Team
June 04, 2018
Service was good but they need to work on their communication skills and paying attention to details. Asked them to install a sock filter on my air intake for my motorcycle but instead got an internal air filter replaced. Was told over the phone that my turn signal switch was wearing out but when I arrived to pick up the bike, the switch isn't working at all. Now I need to wait another day for a replacement and I live an hour away so not a small inconvenience.
Written By: Claude P
Hi Claude, Thank you for taking the time to write us a review. This will be passed along to the appropriate people to make sure that a situation like this doesn't happen again in the future. We apologize for the inconvenience this caused you. - The Sutherland Honda Team
May 22, 2018
Very fast friendly service! From sales to finance I have only good things to say!
Written By: Jamie R
May 22, 2018
5 stars service garage !!! Great at sales and service !
Written By: Serge B
May 21, 2018
Good
Written By: mark l
