Wellington Motors
935 Woodlawn Road West , Guelph, ON, N1K 1B7
Member since March 05, 2018
935 Woodlawn Road West Guelph ON N1K 1B7Overall Score
Wellington Motors17 Reviews
4Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 26, 2019
Today Dave made it possible for our son Bob to get his first car, Wellington motors is like family this is our 4th Vechile from Wellington motors why shop any where else also Hats off to Dave Schneider treats us no less then Family
Written By: Roy R
Thank you for taking the time to write such a kind review Roy! We Welcome Bob to the Wellington Motors family and hope he enjoys his New SUV!
March 26, 2019
Today Dave made it possible for our son Bob to get his first car, Wellington motors is like family this is our 4th Vechile from Wellington motors why shop any where else also Hats off to Dave Schneider treats us no less then Family
Written By: Roy R
Thank you for taking the time to write such a kind review Roy! We Welcome Bob to the Wellington Motors family and hope he enjoys his New SUV!
March 26, 2019
Kyle was absolutely amazing. He didn't make me feel pressured into a certain vehicle and took his time explaining the features and benefits of the vehicles that would suit my needs. He was friendly and even came in on his day off to help us when we decided on the vehicle we wanted. While we waited the 10 minutes for him to come in the rest of the staff was super nice. The sales manager, Chris, made sure we were comfortable and asked that the vehicle we were interested in to be brought up to look at again just so we could be sure and feel confident in our decision. Michelle was fantastic when helping us apply for financing. She was quick to get back to us on the approval as well. She followed through with making sure that when I picked up the vehicle that everything was ready to go so I wouldn't have to wait. As I was signing the papers, Kyle made sure that my plates were switched and that everything was perfect in the vehicle. He even preset the radio to the station I had playing. Very observant. He made sure to walk me through everything in the van one more time before I pulled off the lot so I could feel comfortable. It was a great team atmosphere and I couldn't be happier with my experience and would definately go back for a second vehicle when I am ready. Thank you everything. Btw, my kids absolutely LOVE the new car, as do I. :-)
Written By: Chris C
Thank you Chris for taking the time to write us such a kind review! We hope that you enjoy your New vehicle for many years to come. Please make sure when you are referring your family and friends to Kyle & Wellington Motors ask them to drop your name if they happen to purchase we will send you a gift card as a thank you card.
March 26, 2019
Kyle was absolutely amazing. He didn't make me feel pressured into a certain vehicle and took his time explaining the features and benefits of the vehicles that would suit my needs. He was friendly and even came in on his day off to help us when we decided on the vehicle we wanted. While we waited the 10 minutes for him to come in the rest of the staff was super nice. The sales manager, Chris, made sure we were comfortable and asked that the vehicle we were interested in to be brought up to look at again just so we could be sure and feel confident in our decision. Michelle was fantastic when helping us apply for financing. She was quick to get back to us on the approval as well. She followed through with making sure that when I picked up the vehicle that everything was ready to go so I wouldn't have to wait. As I was signing the papers, Kyle made sure that my plates were switched and that everything was perfect in the vehicle. He even preset the radio to the station I had playing. Very observant. He made sure to walk me through everything in the van one more time before I pulled off the lot so I could feel comfortable. It was a great team atmosphere and I couldn't be happier with my experience and would definately go back for a second vehicle when I am ready. Thank you everything. Btw, my kids absolutely LOVE the new car, as do I. :-)
Written By: Chris C
Thank you Chris for taking the time to write us such a kind review! We hope that you enjoy your New vehicle for many years to come. Please make sure when you are referring your family and friends to Kyle & Wellington Motors ask them to drop your name if they happen to purchase we will send you a gift card as a thank you card.
March 22, 2019
What an amazing experience it has been. Thank you Marcus Atherton for helping me find the perfect vehicle for my family, we all love it so much, cant wait for the next one.😀
Written By: Joshua M
Thank you for your 5 Star Review Joshua!
March 22, 2019
What an amazing experience it has been. Thank you Marcus Atherton for helping me find the perfect vehicle for my family, we all love it so much, cant wait for the next one.😀
Written By: Joshua M
Thank you for your 5 Star Review Joshua!
Urgent Safety Issue and Customer Safety Ignored
March 20, 2019
I called Wellington Motors over a week and a half ago after receiving an "Urgent" recall on my passenger side airbag. The letter detailed the concerns around safety for the passenger - who just happens to be my 11 year old daughter. I was told at the time that there was a shortage on parts (go figure) but was assured that someone would call me the next day. Nobody called the next day, or any day, and here we are a week and a half later with the same urgent issue but no resolve in sight. It's so disappointing to know that they have such a lack of concern for the safety of our families once they have the sale. I'd like to bet the customer service people who failed to get back to me wouldn't put the safety of their families at jeopardy on an urgent recall.
Written By: Ms.
Related Staff:
There are no staff members associated with this review.
March 19, 2019
Done waiting & screw ups. Bye
Written By: Anthony F
Anthony, thank you for completing a review, we are always looking for feedback, what could we have done better to change your review from a three to a 5 star?
March 19, 2019
Done waiting & screw ups. Bye
Written By: Anthony F
Anthony, thank you for completing a review, we are always looking for feedback, what could we have done better to change your review from a three to a 5 star?
March 19, 2019
Second time in two weeks calling them and can’t get an answer. First time they said it was an issue with their phones and couldn’t even call out. No one there has a cell phone? Couldn’t forward their number to a cell phone? Now trying to call to order parts once again and same thing. Have to email them and wait for them to email back. They only reason I gave them two stars instead of one was because of Al in parts department. Professional, polite and knew what he was talking about when I finally got someone on the phone
Written By: Stephen C
Stephen, this is correct, a week ago Monday we had no lines at all the whole day and again yesterday and today till about noon. It was a issue with Bell. I apologize, it was out of our control and is now resolved.
