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Sutherland Honda

911 Hanwell Rd , Fredericton, NB, E3B 6A3

Member since May 31, 2018

911 Hanwell Rd Fredericton NB E3B 6A3

Overall Score

4.5

Sutherland Honda

944 Reviews

30
Sutherland Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Sutherland Honda Sutherland Honda
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December 20, 2017

Was very disappointed with the way my son was treated when we went there looking at new cars. He has a government job with a guaranteed income and was told before we ever even took a car for a drive that he would need a co-signer. I felt that he was disrespected due to his age. This was the only dealership in this area that was so blatantly disrespectful. The other dealerships were more than friendly and helpful. I can assure you I will not recommend them to anyone. Nor would I ever buy a car from this dealership.

Written By: Tracey M

Sutherland Honda responded on December 15, 2020

Hi Tracey, I am sorry to hear that you had a poor experience at our dealership recently. I can assure you that customer service is our top priority and this review has been sent to the proper people for it to be dealt with so that it doesn't happen again in the future. We would love to be given a second chance to earn your business and do everything we can to get your son into the car he is looking for. As I'm sure you understand, co-signers are often needed but we do everything we can to get people approved on their own if that's the route they would rather go. If you have any other questions or concerns, please don't hesitate to contact me at Heather@SutherlandHonda.ca. Have a great day! Heather Henderson Customer Service Specialist

Sutherland Honda Sutherland Honda
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December 20, 2017

Was very disappointed with the way my son was treated when we went there looking at new cars. He has a government job with a guaranteed income and was told before we ever even took a car for a drive that he would need a co-signer. I felt that he was disrespected due to his age. This was the only dealership in this area that was so blatantly disrespectful. The other dealerships were more than friendly and helpful. I can assure you I will not recommend them to anyone. Nor would I ever buy a car from this dealership.

Written By: Tracey M

Sutherland Honda responded on December 11, 2020

Hi Tracey, I am sorry to hear that you had a poor experience at our dealership recently. I can assure you that customer service is our top priority and this review has been sent to the proper people for it to be dealt with so that it doesn't happen again in the future. We would love to be given a second chance to earn your business and do everything we can to get your son into the car he is looking for. As I'm sure you understand, co-signers are often needed but we do everything we can to get people approved on their own if that's the route they would rather go. If you have any other questions or concerns, please don't hesitate to contact me at Heather@SutherlandHonda.ca. Have a great day! Heather Henderson Customer Service Specialist

Sutherland Honda Sutherland Honda
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December 16, 2017

Written By: Jacques S

Sutherland Honda Sutherland Honda
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December 16, 2017

Written By: Jacques S

Sutherland Honda Sutherland Honda
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December 15, 2017

We bought our 2013 civic from there we have had it now a little over a month now ! Loved the service we received and love my new to me civic thank you Sutherland Honda !

Written By: Kelsey T

Sutherland Honda Sutherland Honda
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December 15, 2017

Written By: David C

Sutherland Honda Sutherland Honda
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December 15, 2017

Written By: Briggs J

Sutherland Honda Sutherland Honda
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December 07, 2017

Written By: Millie M

Sutherland Honda Sutherland Honda
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November 28, 2017

Written By: Jessica M

Sutherland Honda Sutherland Honda
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November 22, 2017

Written By: Brian M

Sutherland Honda responded on December 15, 2020

Hi Brian, Thank you for taking the time to leave us a review. We appreciate the 5-stars! -Sutherland Honda

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