Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1506 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 26, 2021
Buying a truck online has been a nightmare. Communication was great at first but once the papers are signed it stops. I was sent a list of features that the truck was supposed to have and on that list was a remote starter and when they delivered the truck all I received was a spare key but no remote fob. Pretty hard to remotely start the truck with no remote. I contacted them non stop and they said they would look into it. Nothing. Communication sucks. I would definitely not recommend these guys cause once the papers are signed your screwed.
Written By: Ron L
May 25, 2021
Hesham helped me find the perfect vehicle at the right price, will recommened empire to my familty and friends!
Written By: waled d
Hey Walid! We're glad to hear you had a great experience with us. Enjoy your new Dodge Journey and welcome to the Empire family! We look forward to seeing you in the future.
May 25, 2021
Great people to work with.The manager was exceptional. Thank you all at Empire autos,London.
Written By: Princewill E
May 22, 2021
This is my second time getting a vehicle from empire auto and I have to say the second time around was way better. Shawn and Nicole were amazing. Very communicative, kept me in the loop the whole time and explained everything to me through the whole process.
Written By: Samantha L
May 22, 2021
Written By: Courtney R
May 21, 2021
I purchased my vehicle, a 2019 Mazda CX-5, March, 2021. Osman was a fantastic salesman. He made purchasing a vehicle easy. The car was detailed, and he got my windows tinted. 🙌🏻The only issue was that all four of my tires were balled and cracked!! It should have NEVER passed inspection! I reached out to Osman about the tires and immediately sent photos. The service department contacted me to make an appointment, but I live in Sudbury! So they sent me a set of new all season tires and sent me money for installation. The sales-manager Sami sent me $100 for the installation. Overall I am very pleased with Empire Auto and I would definitely recommend purchasing from them. You don’t have to live in London, Ontario to receive excellent service! 👏🏻😀
Written By: Jennifer H
May 19, 2021
Thank you so much to the empire team/ Nick, I would like to take the time to say thank to nick (the owner) of the company with helping me and get everything figured out
Written By: Corey H
Hey Corey, We appreciate you taking the time to leave us a review. We're so happy to hear that we got you into a beautiful car that suits your wants and needs! We were glad to work with you, and are happy to hear you had a good experience with us! Don't forget about our two years of free oil changes included on all our certified vehicles. Thank you for choosing Empire Auto Group, we hope to see you again soon! :)
May 17, 2021
Life around the world is extremely difficult now adays. Trying to get everyday things is challenging. No exceptions when trying to buy a vehicle, With lock downs in place . Well Empire Auto group in London Ontario especially Shawn and Nicole, they were extremely professional and new there stuff,when it came down to purchasing my Toyota Highlander. This was A new experience for me. I highly recommend Shawn and Nicole. Thank you very much.
Written By: daniel d
Crooks
May 12, 2021
We sign a contract on April 1 2021. He kept on changing our delivery of our vehicle. We had payed two payment on our old vehicle plus we made payments on our new vehicle. When we asked our old lend they said something is wrong with your check. You guys send them a new check it doesn’t match with our contract. So empire auto group made $358 on us. Isn’t it fraud that we sign agreement for one amount on our old car and you issued a new check for old different amount? So we very carefully dealing with dealership
Written By: Leonard
Related Staff:
May 11, 2021
I’m extremely lucky to have worked with Sam and Kareem on getting an amazing first car. 2020 Ford Fusion Titanium. It was a beautiful and easy process this these two gentlemen. I’m beyond thankful, and excited for the wonderful ride.
Written By: Mackenzie M
