Ontario Motor Sales Chevrolet Ltd

January 25, 2020

Took the car in for an oil change and tire rotation. Was told it would be about 2 hours. Went away came back in 2 hours and the car had not moved. Over 3 hours after the time I dropped the car off it was finally ready. I don't know why I made an appointment when it couldn't be taken at that time? The staff were very good. It's just frustrating when you're told appointments are booked according to the amount of time needed for each appoint. My appointment was for 9:00 am...how could they be that backed up with only being open an hour plus I had an appointment. When the car was done I went to pay only to find out that after being told when booking the appointment that I would not get the $40 off deal because I didn't have the right GM visa. When I called to book the appointment they never said it had to be a specific GM visa. I realize they don't have as many staff in on a Saturday which is fine so don't book so many appointments? After getting my car back the oil gauge wasn't even reset.

Written By: W M

January 25, 2020

Allan was great to work with. He answered all our questions and was honest about various options. We are very happy with our purchase and the service received.

Written By: Alberony P

January 25, 2020

Written By: Josh W

January 25, 2020

Written By: Brenda B

January 25, 2020

Written By: Yvon F

January 25, 2020

I was well taken care of from the time I brought the car in to my paying at the cashier before leaving. The car was tuned up washed and ready to go with smiling service support

Written By: Theresa L

January 25, 2020

Written By: Linda G

January 25, 2020

Great experience and service.

Written By: Duy N

January 25, 2020

Written By: Sean C

January 25, 2020

Good service and a nice environment. Also had some sweet cars in the showrooms. Having coffee and a lounge area while you wait is always a nice bonus too.

Written By: Connor G