260 Albert St N , Regina, SK, S4R 3C1
Member since June 29, 2016
260 Albert St N Regina SK S4R 3C11871 Reviews
888*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 15, 2018
Service is always great at Wheaton! The only complaint I have is there is no baby change table to change my baby.
Written By: CAYLA
November 14, 2018
I had my winter tires put on. All staff were very helpful, work was completed promptly and quality was excellent. Great experience!
Written By: JOAN
November 13, 2018
I purchased a brand new truck at Wheaton and they completely destroyed the paint front to back. I took the truck in 3 days after I bought it to get command start installed. They washed it and left swirl marks all over the truck. They said they were understaffed that day and had some helper kid wash it that had not been trained. Management clearly runs the shop like a circus. They offered to buff it but I had the damage assessed by a different body shop that determined a buff job would only be a temporary fix. Wheaton refused to take any responsibility at all for the cost of repair. SGI accepted the claim I made and I had it restored by a pro that brought the truck back to new condition. Took way more than just a buff as Wheaton had proposed. Stay away from Wheaton. Their workmanship is substandard and their ability to take on responsibility for their mistakes in a fair manner is non-existent. I also found out from SGI and other people that Wheaton has had claims against them for this exact same issue more times than any shop should experience. Bottom line, if you buy a vehicle from them, don’t let their shop wash it for you. See pictures for details of damage done to the entire truck. Thanks for nothing Wheaton and may this ramble save some poor soul from having to deal with the likes of you guys. In response to Wheaton reply: This is the only account I have and the only review I’ve made for Wheaton. Maybe you guys need to communicate with each other better at your dealership? Your accusation shows that you have also done this to other vehicle owners. You have tarnished your reputation all on your own without my help and I’m glad other google reviewers are speaking out about it.
Written By: Suzy Q
Suzy, We already addressed this issue and this review through another account. I'm sorry that our solution didn't satisfy you to the point that you needed to tarnish our reputation twice. As previously stated, we were more than willing to take responsibility for what happened and correct the issue but that didn't seem to satisfy you then, or now. I can't speak to what you've been told by others but we stand by the professionalism and quality of our work and I'm sorry that we failed to make you see that. Mistakes were definitely made in how you were dealt with and it's unfortunate you were unwilling to give us the chance resolve them. I hope, down the road, you'll consider giving us the opportunity to earn your business again so you might be obliged to readdress this, and your original, poor review. Again, please reach out to me directly at jmichell@wheatonchev.com if you'd care to discuss this further.
November 13, 2018
I purchased a brand new truck at Wheaton and they completely destroyed the paint front to back. I took the truck in 3 days after I bought it to get command start installed. They washed it and left swirl marks all over the truck. They said they were understaffed that day and had some helper kid wash it that had not been trained. Management clearly runs the shop like a circus. They offered to buff it but I had the damage assessed by a different body shop that determined a buff job would only be a temporary fix. Wheaton refused to take any responsibility at all for the cost of repair. SGI accepted the claim I made and I had it restored by a pro that brought the truck back to new condition. Took way more than just a buff as Wheaton had proposed. Stay away from Wheaton. Their workmanship is substandard and their ability to take on responsibility for their mistakes in a fair manner is non-existent. I also found out from SGI and other people that Wheaton has had claims against them for this exact same issue more times than any shop should experience. Bottom line, if you buy a vehicle from them, don’t let their shop wash it for you. See pictures for details of damage done to the entire truck. Thanks for nothing Wheaton and may this ramble save some poor soul from having to deal with the likes of you guys. In response to Wheaton reply: This is the only account I have and the only review I’ve made for Wheaton. Maybe you guys need to communicate with each other better at your dealership? Your accusation shows that you have also done this to other vehicle owners. You have tarnished your reputation all on your own without my help and I’m glad other google reviewers are speaking out about it.
Written By: Suzy Q
Suzy, We already addressed this issue and this review through another account. I'm sorry that our solution didn't satisfy you to the point that you needed to tarnish our reputation twice. As previously stated, we were more than willing to take responsibility for what happened and correct the issue but that didn't seem to satisfy you then, or now. I can't speak to what you've been told by others but we stand by the professionalism and quality of our work and I'm sorry that we failed to make you see that. Mistakes were definitely made in how you were dealt with and it's unfortunate you were unwilling to give us the chance resolve them. I hope, down the road, you'll consider giving us the opportunity to earn your business again so you might be obliged to readdress this, and your original, poor review. Again, please reach out to me directly at jmichell@wheatonchev.com if you'd care to discuss this further.
November 13, 2018
Written By: Bill A
Bill, Obviously you've had a bad experience with us, for which I apologise. If you'd like to reach out to me with more details, please send me an email to jmichell@wheatonchev.com and I'll see what can be done about it!
November 10, 2018
very fast and efficient service. promptly answered my email requesting an appt and kept me informed on the progress of the oil change. contacted me via text when done
Written By: MARCELLA