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Wheaton Chevrolet

260 Albert St N , Regina, SK, S4R 3C1

Member since June 29, 2016

260 Albert St N Regina SK S4R 3C1

Overall Score

4.5

Wheaton Chevrolet

1871 Reviews

888
Wheaton Chevrolet

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Wheaton Chevrolet Wheaton Chevrolet
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November 24, 2018

Written By: Andrew H

Wheaton Chevrolet responded on December 11, 2020

Thanks for the great review Andrew!

Wheaton Chevrolet Wheaton Chevrolet

No baby change table

November 15, 2018

Service is always great at Wheaton! The only complaint I have is there is no baby change table to change my baby.

Written By: CAYLA

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Wheaton Chevrolet Wheaton Chevrolet

Everything was excellent; great service!

November 14, 2018

I had my winter tires put on. All staff were very helpful, work was completed promptly and quality was excellent. Great experience!

Written By: JOAN

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Wheaton Chevrolet Wheaton Chevrolet
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November 13, 2018

I purchased a brand new truck at Wheaton and they completely destroyed the paint front to back. I took the truck in 3 days after I bought it to get command start installed. They washed it and left swirl marks all over the truck. They said they were understaffed that day and had some helper kid wash it that had not been trained. Management clearly runs the shop like a circus. They offered to buff it but I had the damage assessed by a different body shop that determined a buff job would only be a temporary fix. Wheaton refused to take any responsibility at all for the cost of repair. SGI accepted the claim I made and I had it restored by a pro that brought the truck back to new condition. Took way more than just a buff as Wheaton had proposed. Stay away from Wheaton. Their workmanship is substandard and their ability to take on responsibility for their mistakes in a fair manner is non-existent. I also found out from SGI and other people that Wheaton has had claims against them for this exact same issue more times than any shop should experience. Bottom line, if you buy a vehicle from them, don’t let their shop wash it for you. See pictures for details of damage done to the entire truck. Thanks for nothing Wheaton and may this ramble save some poor soul from having to deal with the likes of you guys. In response to Wheaton reply: This is the only account I have and the only review I’ve made for Wheaton. Maybe you guys need to communicate with each other better at your dealership? Your accusation shows that you have also done this to other vehicle owners. You have tarnished your reputation all on your own without my help and I’m glad other google reviewers are speaking out about it.

Written By: Suzy Q

Wheaton Chevrolet responded on December 15, 2020

Suzy, We already addressed this issue and this review through another account. I'm sorry that our solution didn't satisfy you to the point that you needed to tarnish our reputation twice. As previously stated, we were more than willing to take responsibility for what happened and correct the issue but that didn't seem to satisfy you then, or now. I can't speak to what you've been told by others but we stand by the professionalism and quality of our work and I'm sorry that we failed to make you see that. Mistakes were definitely made in how you were dealt with and it's unfortunate you were unwilling to give us the chance resolve them. I hope, down the road, you'll consider giving us the opportunity to earn your business again so you might be obliged to readdress this, and your original, poor review. Again, please reach out to me directly at jmichell@wheatonchev.com if you'd care to discuss this further.

Wheaton Chevrolet Wheaton Chevrolet
User Photo

November 13, 2018

I purchased a brand new truck at Wheaton and they completely destroyed the paint front to back. I took the truck in 3 days after I bought it to get command start installed. They washed it and left swirl marks all over the truck. They said they were understaffed that day and had some helper kid wash it that had not been trained. Management clearly runs the shop like a circus. They offered to buff it but I had the damage assessed by a different body shop that determined a buff job would only be a temporary fix. Wheaton refused to take any responsibility at all for the cost of repair. SGI accepted the claim I made and I had it restored by a pro that brought the truck back to new condition. Took way more than just a buff as Wheaton had proposed. Stay away from Wheaton. Their workmanship is substandard and their ability to take on responsibility for their mistakes in a fair manner is non-existent. I also found out from SGI and other people that Wheaton has had claims against them for this exact same issue more times than any shop should experience. Bottom line, if you buy a vehicle from them, don’t let their shop wash it for you. See pictures for details of damage done to the entire truck. Thanks for nothing Wheaton and may this ramble save some poor soul from having to deal with the likes of you guys. In response to Wheaton reply: This is the only account I have and the only review I’ve made for Wheaton. Maybe you guys need to communicate with each other better at your dealership? Your accusation shows that you have also done this to other vehicle owners. You have tarnished your reputation all on your own without my help and I’m glad other google reviewers are speaking out about it.

Written By: Suzy Q

Wheaton Chevrolet responded on December 11, 2020

Suzy, We already addressed this issue and this review through another account. I'm sorry that our solution didn't satisfy you to the point that you needed to tarnish our reputation twice. As previously stated, we were more than willing to take responsibility for what happened and correct the issue but that didn't seem to satisfy you then, or now. I can't speak to what you've been told by others but we stand by the professionalism and quality of our work and I'm sorry that we failed to make you see that. Mistakes were definitely made in how you were dealt with and it's unfortunate you were unwilling to give us the chance resolve them. I hope, down the road, you'll consider giving us the opportunity to earn your business again so you might be obliged to readdress this, and your original, poor review. Again, please reach out to me directly at jmichell@wheatonchev.com if you'd care to discuss this further.

Wheaton Chevrolet Wheaton Chevrolet
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November 13, 2018

Written By: Bill A

Wheaton Chevrolet responded on December 11, 2020

Bill, Obviously you've had a bad experience with us, for which I apologise. If you'd like to reach out to me with more details, please send me an email to jmichell@wheatonchev.com and I'll see what can be done about it!

Wheaton Chevrolet Wheaton Chevrolet
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November 12, 2018

Great service and honest.

Written By: Max B

Wheaton Chevrolet responded on December 11, 2020

Max, thanks for the 5 stars. Hope we can help you again soon.

Wheaton Chevrolet Wheaton Chevrolet
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November 11, 2018

Great people....Ken. good price. Everyone should go to Ken

Written By: sandra m

Wheaton Chevrolet responded on December 11, 2020

Sandra, Thanks for the great review! Most people already DO go to Ken, and for good cause :)

Wheaton Chevrolet Wheaton Chevrolet
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November 11, 2018

Great people....Ken. good price. Everyone should go to Ken

Written By: sandra m

Wheaton Chevrolet responded on December 15, 2020

Sandra, Thanks for the great review! Most people already DO go to Ken, and for good cause :)

Wheaton Chevrolet Wheaton Chevrolet

very good service

November 10, 2018

very fast and efficient service. promptly answered my email requesting an appt and kept me informed on the progress of the oil change. contacted me via text when done

Written By: MARCELLA

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