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Brantford Honda

378 King George Rd , Brantford, ON, N3T5L8

Member since March 28, 2014

378 King George Rd Brantford ON N3T5L8

Overall Score

4.6

Brantford Honda

2469 Reviews

1293
Brantford Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Brantford Honda Brantford Honda

First Service

May 15, 2018

I was very pleased with my first service on our CRV. Everyone at this dealership is SO friendly and helpful. James (salesman) even stopped by to say hello & have a chat while I was waiting. I have never experienced customer service like this dealership has! I just can't say enough about it! Will definitely continue dealing with (& recommending) Brantford Honda for sales and service!

Written By: Kathy

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Brantford Honda Brantford Honda
User Photo

May 15, 2018

Our sales experience was great. No complaints. But I bought the snow tire package and had them stored at the service department, which had me coming back twice a year to get the tires changed out. For efficiency, I decided to have my vehicle serviced at the same time. This is the slowest vehicle servicing I have ever experienced. I'm not one to post a negative review, but after 3 of the slowest experiences I've ever had, I caution against using them. The word part is that they would tell me to come back at a particular time and I would still be left waiting often a half hour or more.

Written By: Shannon M

Brantford Honda responded on December 11, 2020

Hi Shannon - thank you for letting us know your concerns. The service department can be very busy this time of year with tires being exchanged on many of our customers vehicles 6 days a week. We hear your concern and will be addressing this within our store. Thank you for your business and we hope to see you again in the future. Enjoy your vehicle! Mike Anderson, General Sales Manager.

Brantford Honda Brantford Honda
User Photo

May 15, 2018

Our sales experience was great. No complaints. But I bought the snow tire package and had them stored at the service department, which had me coming back twice a year to get the tires changed out. For efficiency, I decided to have my vehicle serviced at the same time. This is the slowest vehicle servicing I have ever experienced. I'm not one to post a negative review, but after 3 of the slowest experiences I've ever had, I caution against using them. The word part is that they would tell me to come back at a particular time and I would still be left waiting often a half hour or more.

Written By: Shannon M

Brantford Honda responded on December 15, 2020

Hi Shannon - thank you for letting us know your concerns. The service department can be very busy this time of year with tires being exchanged on many of our customers vehicles 6 days a week. We hear your concern and will be addressing this within our store. Thank you for your business and we hope to see you again in the future. Enjoy your vehicle! Mike Anderson, General Sales Manager.

Brantford Honda Brantford Honda
User Photo

May 13, 2018

From the moment I stepped foot on the property, I was treated with the up most respect. All Honda representatives were helpful and pleasant, especially Papa Amoah and Pete Risi. Papa helped with finding me my perfect car and made the whole sales experience easy and pleasant! I would recommend visiting Brantford Honda, ask for Papa!

Written By: Chelsea G

Brantford Honda Brantford Honda
User Photo

Service

May 11, 2018

Adam McKinnon was very helpful. Definitely someone I will continue to do business with. Adam went over the bill in detail, explained everything, he also found a scuff mark on the drivers side rear wheel well which he took some rubbing compound and cleaned it up. First time in 5 years I seen someone go out of his way like Adam did.

Written By: George

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Brantford Honda Brantford Honda

Great Service!

May 10, 2018

Service Advisor Todd Detheridge takes the time to tell me what my vehicle requires. He offers advice in a very professional and efficient manner while maintaining a good sense of humour. He makes appropriate recommendations for vehicle service. Thank you!

Written By: ROSE

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Brantford Honda Brantford Honda
User Photo

May 09, 2018

Excellent experience. Brad Pikula, sales rep., was a great fellow to deal with as we purchased a non-Honda vehicle. We had to come quite a distance to see it and asked Brad for an honest assessment of the car. He got back to us immediately with a short video and pointed out a couple of paint flaws, scratches and scrapes accurately and honestly. The car was worth the drive...we had checked several similar vehicles and this one was by far the best and at a reasonable price. Brad had the car detailed and repaired as promised in a timely manner and made the effort to minimize our travel. I would send a friend or relative over to Brantford Honda anytime to purchase a vehicle!

Written By: J M

Brantford Honda Brantford Honda
User Photo

May 09, 2018

Excellent experience. Brad Pikula, sales rep., was a great fellow to deal with as we purchased a non-Honda vehicle. We had to come quite a distance to see it and asked Brad for an honest assessment of the car. He got back to us immediately with a short video and pointed out a couple of paint flaws, scratches and scrapes accurately and honestly. The car was worth the drive...we had checked several similar vehicles and this one was by far the best and at a reasonable price. Brad had the car detailed and repaired as promised in a timely manner and made the effort to minimize our travel. I would send a friend or relative over to Brantford Honda anytime to purchase a vehicle!

Written By: J M

Brantford Honda Brantford Honda

Leasing a new civic

May 09, 2018

We have driven Brantford Honda cars for over 20 years. James made our time very pleasurable. He is a very respectful young man.

Written By: Sherry

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Brantford Honda Brantford Honda

James was a pleasure to deal with, highly recommended.

May 09, 2018

James listened to what we were looking for in a new car and made sure we got exactly that. Very pleasant to deal with I would not hesitate to recommend him to my friends and family who are considering a vehicle purchase.

Written By: Greg

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