Jim Thompson Chrysler Dodge

November 28, 2014

DO NOT GET YOUR VEHICLE DETAILED HERE!!! Very poor quality and I didn't get my car back in great shape. I purchased a Groupon to get my car detailed here just last week and I am not happy with the results. I paid for the platinum package which was to include a hand wash, exterior wax and complete interior detail. When I picked up my car,there was dirt on the outside of the doors that was there when I dropped it off and the front console inside was not even touched. The rest of the inside was alright,but the exterior was horrible. On top of that,I got it back with 2 small dents in the door and the rear-view camera had been knocked out of place and I have to pay to get it fixed. I dropped my car off the night before and picked it up just before close,so they had tons of time to work on it. I will never go here again and would never recommend this place to my friends, family or co-workers! SO DISAPPOINTED!

Written By: Melissa L

November 18, 2014

I bought a Jeep here and when I drop it off when it stops working after just 2 years. They don't have time to look at it. Beware.

Written By: Kyla S

November 15, 2014

Great service and excellent team!!

Written By: Billy L

October 22, 2014

Don't get your cars detailed here!!! It was one of the worst experiences I have ever had. I bought a groupon for detailing and I dropped my vehicle off at 8 am, and was told it would be 3-4 hours. 5 hours later I inquired about my vehicle, was told another hour. 2 hours later, after waiting 7 hours in total, I was able to pick up my vehicle. When I attempted to address this issue with the staff member, I was basically belittled and the staff member had no customer service skills, didn't apologize, and didn't care that I missed appointments due to their inability to be upfront and honest with the customer. If they had told me in advance that my car was going to be hijacked for the day, I would've made other arrangements. It's one thing to make a mistake, but then not to own up to it and belittle the customer is unacceptable. I was simply ushered toward the counter to pay my taxes. Never again, will I go here, and I will tell everyone I work with the same. Horrible.

Written By: Crystal G

June 19, 2014

Written By: Brianna M

May 26, 2014

This is a fantastic dealership! I have bought my last 2 cars there, a brand new Dodge Grand Caravan and a used 2004 Infinity G35. Both cars have been amazing!! The sales and service has always been excellent in all my dealings! Would recommend to anyone!!

Written By: Tony D

April 25, 2014

I have purchased 4 new vehicles at Thompsons, my mother 1 and my sister 1 aswell. All staff are friendly and helpful, but a special thanks to the awesome service dept!

Written By: Joe R

December 18, 2013

Written By: Spencer M

December 18, 2013

Written By: James C

December 09, 2013

Written By: Kevin K