Lindsay Buick GMC Ltd
150 Angeline St N , Lindsay, ON, K9V4N1
Member since July 03, 2014
150 Angeline St N Lindsay ON K9V4N1Overall Score
Lindsay Buick GMC Ltd1719 Reviews
1207Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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had a problem thay corrected it just fine .Joe Tertro excelent representative for tour dealership
June 18, 2015
2013 pick up made deal for 5 oil changes when traded in 2010 pick up in on 2013, never got put in to computer files. Joe and staff made it wright. Have bought 4 trucks through Joe and will deal with him again soon.
Written By: DAVID
THANK YOU FOR YOUR RESPONSE .WE TRY HARD TO MAKE IT RIGHT FOR OUR CUSTOMERS JIM
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Service was great Sales Associate was very helpful.
June 17, 2015
We have never had any bad experiences when dealing with Dan he is very good at going over everything with us so we understand all aspects of paper work we are signing.Also he went over everything in regards to the Terrian we purchased.
Written By: NATHAN
Hello Nate & Joan. Thanks for responding to our survey. It has been my pleasure to look after your motoring needs for the last 20 years. Enjoy the technology and safety of your Terrain. Thanks again :) Sincerely, Dan Moore
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2011 terrain with engine light coming on and vehicle going into limp mode
June 17, 2015
Initial customer service was totally unsatisfactory It took 3 trips to Lindsay Pontiac to get the vehicle problem solved Had to get a rental car twice Finally my husband contacted the service manager and the vehicle problem Was solved
Written By: DONNA
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Service was efficient and thorough. All staff were courteous and knowledgable.
June 17, 2015
Professional, relaxed, competent dealership, qualities local dealerships lack. Overall a wonderful experience and I would recommend Lindsay Buick to friends and family.
Written By: KIMBERLEY
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Punctuation
June 17, 2015
I have had truck in on reserved apointments. . I feel the scheduling needs improvement.
Written By: TRACY
Tracy thank you for your insight. We have a new service manager and the team has already implemented positive changes in regards to scheduling. Lana
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SERVICE
June 17, 2015
Called on 2 separate occasions for oil changes and told the earliest opening would be in a weeks time. Then another time I called service department during the week and a recording came on and asked to leave a message, waited several days before I got a call back. Then another time needed to have the undercoat inspection, earliest would be several days. Asked my husband to take my Torrent into Bobcaygeon Ford. Very pleased with the service. Learnt that Luke Avery is back at Lindsay Buick GMC. Had my husband take the Torrent into to Lindsay and Luke gave the van his full attention and service. . 5 stars to Luke. Respectfully yours, Patricia Risdahl
Written By: PATRICIA &
Thank you Patricia for sharing this with us. We understand your frustration for waiting a week on the oil change and several days for the undercoat inspection. The weeks during our winter to summer tire rotation can be quite hectic for us here at the dealership. Yes we are happy to have Luke back as well. - Lindsay Buick GMC
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Oil change
June 16, 2015
Prompt service and vehicle washed washed and ready when I came to pick it up!
Written By: LINDA
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Service of Sierra under warantee.
June 16, 2015
Service was efficient and professional. I was offered courtesy ride, and coffee during then service. I have no complaints regarding the experience.
Written By: BRUCE
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Last few weeks have been horrible.
June 16, 2015
Alana- Any dealings I have with you I have been quite happy and so did my husband before he passed away. To bad the rest of you operation was not like you. The last time I was in because of a recall I showed you the door where it was starting to rust and you said to take it down to the body shop which I did and they took a picture of it and said that they would get back to me. (I am still waiting) Then I got another recall and I phoned to make appointment to have it done when I was not able to drive, and I was told to bring the car in on Tues. May 9, and leave it as I am not able to drive for a week. I took it in last Tues. and was told that no way was I told to do that as the tool that they need was back order and they had no way of knowing when it would be in. Which is fine, but what up set me was no phone call again. When I got home I phone Joe to tell him what was going on and he said he would get in touch with the body shop and let me know. He said that he had a customer and might not be able to get a hold of the manager before he left and he phone me later that night and said that it was to late and he would talk to him and let me know what he found out.(No Call) I really think the next time I want a new vehicle it will be at another dealer.
Written By: FAE
Thank you Fae. Stephen our new Service manager and I have spoken of this and Joe and the Body shop will review. Please let me know if I can Help. Lana
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Oil Change
June 16, 2015
Seems odd to have to wait a week for an appointment for a simple item such as an oil change?? I was 15 minutes early for the appointment (for R/O write up) then the car sat in the reception area for almost an hour. The actual work took only 10 minutes. The work was fine but the experience was a little frustrating.
Written By: DAVE
Thank you Dave for bringing your comment to our attention. We understand your frustration for the unnecessary wait. Our new service manager, Stephen has recently changed the procedure of an oil change making the process quicker and efficient for everyone.
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