Wheaton Chevrolet
260 Albert St N , Regina, SK, S4R 3C1
Member since June 29, 2016
260 Albert St N Regina SK S4R 3C1Overall Score
Wheaton Chevrolet1871 Reviews
888Review Ratings Breakdown
Consumer Reviews
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NOT IMPRESSED with the service!
February 09, 2018
When I purchased my 2015 truck i was told that i would have 5 free oil changes. I followed the instructions regarding oil changes and took my truck in for a oil change the last time i was told that the time had run out for my oil changes. To date my truck has only 20,000.KM and i was given only 2 free old changes. The last time i had to pay almost 100.00 for my oil change. At no time was i ever informed that my free oil changes were running out of time. When i mentioned this to the managment at Wheaton's they would not do any for me in the way of compensation. I have been contacted by Wheaton's to trade my truck in for a new model but with service like this I do not think I will do business with a company like this. NOT IMPRESSED!
Written By: BYRON
Byron, I confirmed with both our Sales and Service team that there is a form which you would have signed at the time of purchase which indicates the time limits involved in the free oil changes. That being said, it seems like that paper wasn't explained clearly enough to you. I'm sending you an email directly with an offer that will hopefully re-earn your faith in our Service Department and allow you continue being a valued customer for us!
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February 09, 2018
It has been awhile since I have purchased a new vehicle from Wheaton, my last 3 vehicles were from another dealership.. Kirk Lariviere made my experience with him and the dealership great. Thank you. We need to work on the parts department to be at the same level as Kirk with experience on the product.
Written By: Barry D
February 09, 2018
It has been awhile since I have purchased a new vehicle from Wheaton, my last 3 vehicles were from another dealership.. Kirk Lariviere made my experience with him and the dealership great. Thank you. We need to work on the parts department to be at the same level as Kirk with experience on the product.
Written By: Barry D
February 09, 2018
Always professional, knowledgeable and courteous service every time I take my car in for service!
Written By: Dale T
Thanks Dale, that's exactly the type of experience we try to provide!
February 09, 2018
Excellent customer service, very helpful with vehicle and financing information, great buying experience if you're looking into a new vehicle!
Written By: Dale T
Thanks Dale, that's exactly the type of experience we try to provide!
Very displeased
February 09, 2018
If they would have checked my fuse like so asked I would not have had to take it to Bennett they charged me 345.00
Written By: LAURIE
Laurie, Obviously, we have no control over what work another dealership does and charges you for. We weren't able to look at your vehicle as quickly as you wanted, so you took it elsewhere. That didn't work out very well but when you brought it back to us we fixed the fuse free of charge. What else could we have done to make your experience a better one? Please let me know directly at jmichell@wheatonchev.com
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February 09, 2018
Was lied to about length of time Not friendly service advisor Not offered shuttle Not shown where to get coffee Not kept informed of service visit Not advised when service was done
Written By: NATHAN
Nathan, I'm sorry your experience was so poor. We'd like the chance to change your impression of us! If you're willing to let us try, please send me an email directly at jmichell@wheatonchev.com
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February 09, 2018
Written By: Robert A
February 09, 2018
Written By: Robert A
February 08, 2018
The Service Department and Sales Department are always really good to our family!
Written By: Kathy D
