Wheaton Chevrolet
260 Albert St N , Regina, SK, S4R 3C1
Member since June 29, 2016
260 Albert St N Regina SK S4R 3C1Overall Score
Wheaton Chevrolet1871 Reviews
888Review Ratings Breakdown
Consumer Reviews
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December 18, 2017
Written By: Rob M
Rob, Thanks for the great review!
December 17, 2017
Well we just got home with our new truck Wayne you are an absolutely amazing sales gentleman we are happy with the vehicle, payments and feel completely comfortable with our purchase, my husband and myself will recommend you highly (and can't forget Shawna in finance) thanks again wishing you and your family a very Merry Christmas and even better New Year��
Written By: Michelle M
very informative about services required for that visit
December 12, 2017
Jeff Strassburger was very good at looking what services other than the oil change that was needed for my Equinox. He as very good at explaining what the servies were and would call me at work to inform me if all were needed. He did call to tell me what would be done and the cost. Also my Equinox was washed at that visit which was greatly appreciated.
Written By: Mickey
Mickey, I'm happy to hear you had a good experience with us! Look forward to seeing you next time!
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View Profilealthough I was on time for the appointment I made online, I waited a total of two hours for a simple oil change without any communication why it was taking so long
December 12, 2017
I arrived 10 minutes before the time I believed to be booked online for the oil change I needed. The service adviser area was empty and I had fast.and professional interactions with them. I went to wait in the lounge. Two hours later - my simple oil change was done. TWO hours. Nobody came to mention why it took so long. When I called back the service manager was very polite and helpful, and offered me a free oil change next time, which I have accepted. However, my husband called the adviser who danced about with many things that made no sense. All that needed to be done to improve my experience was someone saying to me - Mrs. Russell -this oil change is behind and would you like to continue to wait.
Written By: Theresa
Theresa, I'm sorry your oil change took that long, and even more sorry nobody was on the ball and let you know. That's not how things normally happen! We've had a discussion with the staff regarding your incident and we will be monitoring the lounge more carefully going forward. I expect you will see a serious improvement when you come in for your free oil change! If, for whatever reason, you're not totally impressed with your service when that happens - please let me know directly at jmichell@wheatonchev.com
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December 11, 2017
Lack of communication between departments and not as friendly as the first impression I got from an over the phone conversation with my salesman. The finance service was good and helpful but my overall experience was far from being great. Its too bad... cuz reading other reviews... it seems like most people were happy with their experience. I'm disappointed to not be as satisfied as everyone else.
Written By: Isabelle R
Isabelle, I'm sorry we failed to provide you that satisfaction you were looking for. I hope you'll let us try again!
December 11, 2017
Lack of communication between departments and not as friendly as the first impression I got from an over the phone conversation with my salesman. The finance service was good and helpful but my overall experience was far from being great. Its too bad... cuz reading other reviews... it seems like most people were happy with their experience. I'm disappointed to not be as satisfied as everyone else.
Written By: Isabelle R
Isabelle, I'm sorry we failed to provide you that satisfaction you were looking for. I hope you'll let us try again!
Oil change/winter tires
December 09, 2017
Its always seamless. I drop car off, I pick car up. Its done. Never had any problems. Friendly and informative. Seamless
Written By: Dave
Dave, Thanks for the great review. We try to make things go smoothly, and I'm glad to hear that's working out!
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View ProfileThe experience was excellent, fast and thorough.
December 08, 2017
The service was fast and thorough. The process of the maintenance, on my car, was explained to me once i arrived to Wheaton Chevrolet Ltd. All information was checked ie. home address etc. Had driver take me home and pick up again when the maintenance was completed. My car was waiting for me when I arrived back to the service area. It was an excellent, seamless experience.
Written By: Linda
Linda, Sounds like your experience was exactly how we try to make it happen every time! Hope to see you again!
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December 08, 2017
I always feel like I’m treated like family at Wheaton. Jeff especially makes me fell like I’m coming home. Always excellent service, detailed explanation when needed and total satisfaction is what I get from Wheaton. I’ve been a satisfied customer for many years. Thank you Wheaton and Jeff Strassburger!
Written By: Shelley H
Shelley, Thanks a lot!
2011 Equinox
December 08, 2017
Very customer focused in fulfilling my repair request. The customer service tech kept me apprised at all times with great clarity. Due to the required length of my repair, transportation was arranged for me.
Written By: David
David, Happy to hear your experience was as good as we intend it to be! Look forward to seeing you next time.
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